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Even if you know the price of new equipment, do you really know the total cost? We show you the questions you should be asking to get a comprehensive picture of what your total cost of ownership looks like.
The formerly manageable world of marketing that primarily used print and mass media has exploded into countless choices related to cross-media communications. Marketers can now successfully engage their customers to achieve higher brand awareness and consumer ownership of their brands.
Six strategic questions designed to prompt reflection and introspection. All are designed to get you thinking about positioning your business with more clarity.
David Zwang continues his discussion about cross-media communications and production, this time with a discussion of how you should begin your new voyage into Cross-Media Production.
October 2010 commercial printing shipments were $7.61 billion, up $108 million (+1.4%) compared to 2009. Adjusting for inflation, shipments were up +0.3%.
New Direction Partners has taken its M&A consulting on the road in a series of presentations. In these briefings, NDP offers an overview of the business climate for mergers and acquisitions, along with practical advice for owners pondering the next step in the life cycles of their companies.
Recovered paper is currently one of the most important raw materials in paper and paperboard production. To keep products other than cardboard and packing paper lightweight, the ink must be removed during recycling. As such, most recovered paper undergoes the deinking process. In October 2010, INGEDE News reported issues with HP’s deinking processes. WTT Contributor, Barb Pellow, had the opportunity to interview Nils Miller of HP. This article discusses the specifics of the interview and provides HP’s perspective on the INGEDE piece.
Believing that there’s room in the 40" market for an addition to its Speedmaster line, Heidelberg rolled out the Speedmaster CX 102 in a customer event at its U.S. headquarters earlier this month. This newly engineered machine is said to transfer the best features of Heidelberg’s XL-series presses to the 102 format, its most successful product category.
X-Rite has long been a leading supplier of color measurement tools, and with their recent acquisition Pantone they’re in the business ink color specifications. Now X-Rite is looking to move beyond the print world to become “The Color Company” for all your color needs.
Dr. Joe must have a time machine, because all he wants to talk about is 1994. He wonders why the planning process used by companies large and small always seems to miss critical market shifts and reinforce the status quo, actually constraining the ability to change. What can make the planning process more effective and our companies more adept when the marketplace takes an unexpected turn?
By bringing just one offset press to Graph Expo 2010, it accounted for one-sixth of all offset presses at the show and one-third of the conventional (non-DI) printing machines on the floor of McCormick Place. That would be an unusual distinction for any exhibitor of press equipment, but it seems to have worked out well for Gronhi Graphics International, the U.S. arm of a Chinese vendor seeking a reputation and a toehold in the American market.
The concept of personalized communications – in the way we all think of it today – has been around for well over thirty years. And, acquiring the capability to create and produce personalized communications is still a hot topic in our industry. Yet, for each communication you’re involved in, can you answer the question: Am I contributing to “communications pollution” or am I compelling enough to survive in our world that has become an electronic messaging free-for-all?
In the tenth article of this series, industry expert and WhatTheyThink contributor David Zwang continues his discussion about cross-media communications and production, this time with a discussion of you need to do to get audience attention, and what tools and services you need to prove you are succeeding.
For the first time ever FESPA Americas will be held in the United States. FESPA has existed for almost 50 years, and this years’ event promises not to disappoint. Richard Romano has laid out all the details you need to learn more about the organization, the event and its history.
Google is arguably one of the most fascinating companies of our times. Founded in 1998, the typical Silicon Valley “two guys in a garage,” the company quickly skyrocketed to prominence as the preferred search engine for many as well as a premier advertising platform. In his book, Ken Auletta does an outstanding job of documenting the company’s history and accomplishments to date.
This article discusses how Apple’s iPad has created a scalable technology platform for growth where the end customer becomes loyal and continues to invest in new applications. It also strikes a comparison to Mail Print’s Web services platform, which has created new ways of doing business and a growth platform for new offerings, applications, and services.
Océ is already the leader in continuous feed inkjet presses. If things are working so well, it seems unlikely they would make a drastic change. At the recent Canon Expo though, they made an announcement that Andy Tribute claims will dramatically shift their strategy.
Even something that sounds bad, like the number of printing industry layoffs due to bankruptcy, can be good if they're declining. Dr. Joe explains the sharp decline in the last four quarters and why it's very good news.
The Graphic Arts Show Company (GASC) events were due to reach an inflection point, and it seems clear that at Graph Expo 2010, they reached one from which there will be no turning back. The break in the connection between showing heavy printing equipment and selling it made Graph Expo 2010 a watershed event. No longer do press manufacturers makers need elaborate displays of machinery at the GASC shows in order to achieve the marketing impact they desire.
Irongate Digital of Derby, U.K. has used its Web-to-print and digital color printing expertise to develop personalized chocolate boxes to catapult its clients’ candy sales. Irongate leveraged its existing technologies to enhance the value of print for its customers. WhatTheyThink.com caught up with them and assembled some recommendations for print service providers that are hoping to expand their Web-to-print offerings into packaging applications.
Why are so many companies in the print industry choosing three-initial names that prove completely indistinguishable from the next three-initial name. Whether it’s ABC or XYZ, Andy Tribute tries to sort out the confusion.
Sometimes you actually have to read past the first paragraph to find out what's going on, and looking at the tables of statistical reports with the real data leads to conclusions that are quite different than the headlines. Dr. Joe does the statistical equivalent of going into the kitchen to see how clean it is before believing a restaurant's reviews. You may have heard that there were elections last week, and that they might have been important. Keep it all in perspective, and don't get ahead of things. There's political chaos ahead that may only increase the uncertainty.
In the ninth article of this series, industry expert and WhatTheyThink contributor David Zwang continues his discussion about cross-media communications and production, this time with a discussion of what tools you need for your new workflows. It will cover the options you have for Design and Workflow tools to help you determine what will work most effectively for you.
How do you wring more out of the sponge? How do you provide your clients with greater benefit? How do you match your services to your clients needs? Mike Philie of the NAPL has some advice on how to “hear” what your customer is really asking for.
To send timely messages, marketers must have a clear understanding of the customer’s situation so they can generate the best event-based marketing activity. This is where something called trigger-based marketing comes into play. Trigger-based marketing works on the premise that you communicate with your customers at the precise time when they have a high propensity to purchase. This article provides information on two companies (RT Associates and Associates International) that are stepping up to the challenge of trigger-based marketing.
September U.S. Commercial Printing Shipments Up +3.4%; Six Consecutive Months of Growth Versus 2009 ()
September 2010 commercial printing shipments were $7.58 billion, up $248 million (+3.4%) compared to 2009. Adjusting for inflation, shipments were up +2.2%. “This continues the consecutive gain in current dollar shipments for six months, a welcome change for commercial printers,” explained Dr. Joe Webb, director of WhatTheyThink's Economics and Research Center.
In a world where text messages outnumber mobile phone calls...and social network usage eclipses email…and customer service has turned into self service… the nature of conversation is being revolutionized. Specifically, this means “the commercial conversation”.
How do you know that business you just bought is going to keep earning what you’ve been promised? What questions should you be asking, what contingency plans should you be building, and what hang-ups should you be looking out for? The partners at New Direction Partners have some answers for us.
Memjet may be a new name to many of our readers. The company was founded in 2002 and designs and manufactures low-cost high quality inkjet printheads, print controllers and inks designed for use in printers for packaging and mailing applications. Although OEMs have only had product components for 60 days, Memjet has been busy—five shows in the last six months in North America and Europe. Read more about this potentially disruptive technology.
Dr. Joe looks at the advance report for GDP in 2010's third quarter and explains what it means, what it doesn't, and why it might be worth ignoring.
Bill McGlynn was well-known to many of our readers during his 25 years with HP, where he helped accelerate the company’s printing business from $150 million to $24 billion in annual sales, including his role in the Indigo acquisition which led HP’s entry into the commercial printing space. Now McGlynn is building Memjet’s Home & Office Business as its President. Read more…
Planning for paper is one of the most important factors when running a print shop. Getting a read on the current state of the printing industry though, can feel like firing at a moving target. John Braceland tries to simplify your paper planning process and point your team in the right direction.
While marketers are doing a better job at getting the right message to the right person, it is becoming increasingly important to send that message at the right time. Sending timely messages requires marketers to have a clear understanding of the customer’s situation so they can generate the best event-based marketing activity. This article discusses the concept of trigger-based marketing and also provides some examples of common triggers.
EFI released positive quarterly earnings last week with 28% revenue growth. CEO Guy Gecht indicated that EFI’s transformation is complete. EFI has gone from a single family of products (Fiery) to a broad portfolio of products, including VUTEk, Rastek, and Jetrion inkjet printers as well as APPS. They’ve aimed their efforts at key growth areas of the print industry: short run digital printing for documents, signage, packaging and software that automates business processes, with multiple channel strategies. WhatTheyThink spoke with Gecht following the earnings call to learn more.
Digital book printing is one of the hottest areas in the print industry today. Andy Tribute went to visit King Printing – a medium sized printer of modest origins - that may have been the first to provide digitally printed books. He discovered a ridiculously innovative family–run shop that has kept itself on the edge of new print technologies.
In the eighth article of this series, industry expert and WhatTheyThink contributor David Zwang continues his discussion about cross-media communications and production, this time with a discussion of what you need to build a good infrastructure for your new workflows. It will cover Content Management as well as other options you have to determine what will work most effectively for you.
Dr. Joe has quite the capacity to cause an argument about most anything economic, especially capacity utilization. Perhaps the state of employment in our industry is showing an unexpected shift from the big printing enclaves to new areas of growth. This unusual finding deserves some further scrutiny. Magazines get a boost from the auto industry, which was a clunker until recently. The sideways movement of the economy is obvious again, but Dr. Joe was flying high on WiFi and gives it the thumbs up.
For the majority of us lay people print buying seems like a trick for the anointed few who can piece together a much larger puzzle of production parts. Frank Romano looks at the new world of the print buyer, how it has changed, how they do their jobs, and where congregate to share their secrets.
A visionary leader anticipates challenges and growth opportunities before they happen, positioning people to produce extraordinary business results. Real visions can lift organizations into the higher realm of new possibilities. In some ways, true visionaries spread the seeds of their visions so that those possibilities might take root in their organizations. A few weeks ago, I had the opportunity to interview DME Founder Mike Panaggio. This article outlines Mike’s predictions about the future of the communications industry.
The print industry lost a legend last month. Charlie Ying, and his company Atex, revolutionized prepress and changed the industry forever. Andy Tribute offers these memories of one of the great innovators of our industry.
As Graph Expo made abundantly clear, there’s no longer any segment of the industry that can’t be addressed by digital solutions that will work as least as well as conventional lithography, at least in shorter runs. The industry’s embrace of digital production is now complete, and all that’s left to debate is how long it will take the pockets of resistance to get on board or go away.
Dr. Joe updates his look at the recent trends in printing industry employment and the last five months of increased sales are playing out.
Peter Drucker, the father of business consulting, stated that the business enterprise has only two basic functions—marketing and innovation. This article discusses how print service providers can leverage Drucker’s advice to improve their businesses. It also provides real-world examples from DME, Sandy Alexander, and the University of Iowa.
The commoditization of our product is a risk we face every day. This essay by Joseph Truncale of the NAPL highlights the difference between just selling print and making the shift to being a strategic partner who can deliver unique value to his customers.
There have been mixed reviews about Graph Expo. A slow start on Sunday. Not much offset. Andy Tribute, as always, was right in the thick of things. In this article he wraps up his thoughts on the event, and looks forward to Graph Expo 2011.
Looking for a good read? Check out this review of I Live in the Future and Here’s How It Works: Why Your World, Work and Brain are Being Creatively Disrupted, by Nick Bilton. Bilton calls it “a unique reading experience,” and it is. Each chapter begins with a QR Code! (And this from a “Gray Lady” reporter.) It even includes some history about how print was one of the original disruptive technologies. Read on!
In the seventh article of this series, industry expert and WhatTheyThink contributor David Zwang continues his discussion about cross-media communications and production, this time with a discussion of what new skills are required and obstacles likely to be encountered for printers to bring cross-media services into their businesses. It focuses on how to grow the talent, or where to find the talent, that is required to be successful.
Dr. Joe explains what the numbers 30, 60, and 100 have to do with 2020 and our industry. Somehow, it all adds up. The unemployment report shows an “L” shaped recession, even though we are now in an extended recovery. See what 30, 60, and 100 have in store for us.
August 2010 commercial printing shipments were $7.3 billion, up $235 million (+3.3%) compared to 2009. Adjusting for inflation, shipments were up +2.2.
The last couple of years have been difficult for both printers and suppliers to our industry. While there are positive signs that indicate a path to recovery, and many companies are investing to better position themselves for a brighter future, many suppliers to the industry believe that we have too many trade shows and too many of them are too siloed for today’s diverse environment. Hear what they—and GASC—have to say.