Printing Industry Commentary & Analysis

Delphax Rising—A "New" Delphax Continues Development of the elan Product Line

Delphax Technologies Inc. entered bankruptcy in 2017. The company's backer, Air T, created a new company called Delphax Solutions Inc. (DSI) to design, manufacture, and sell printing equipment starting with the existing elan product line. The company shared news of the new organization and strategic direction.

Memjet’s DuraLink, One Year Later

Unveiled in 2017, Memjet’s DuraLink technology appears to be catching on with OEMs. Keypoint Intelligence – InfoTrends believes this is due to its improvements in head life and other features, which will enable Memjet products to address high-volume applications. As DuraLink evolves, it looks poised to succeed in industrial print applications such as high-speed label and packaging printing.

Make Your Print Business Work Smarter

Working smarter is an evolution. Digital tools are providing us ways to work more efficiently, but it comes down to being able to work with other humans. Efficient communication is the key to working smarter and optimizing the digital tools at our disposal.

When Personalized Ads Aren’t Personal

Digital marketing claims to have the corner on truly personalized experiences, but does it really? How can print compete? Accuracy.

Labelexpo Americas 2018 Is Not Just for Labels and Packaging

Labelexpo is coming to the Donald E. Stephens Convention Center, 15 minutes from Chicago’s O’Hare airport, on September 25–27. This is the biggest Label and Print packaging event in the Americas. However, what will be seen there will also prove to be a harbinger for many of the new developments coming to other print production applications.

LED Lighting in Retail: What’s the Impact on Color?

As brick-and-mortar retail works to streamline costs by updating facilities with LED lighting, are they overlooking an important effect—how LED lighting will affect the way customers see the color of their products? Senior Editor Cary Sherburne looks into the pros and cons of LED lighting and how the retail industry is approaching this conversion.

Canadian Printing Shipments

Looking at the 12-month moving average of Canada’s printing shipments, it may look like Canada’s printing industry has been holding steady, but the inflation-adjusted figures show a slight decline from a recent peak at the end of 2013.

Around the Web: 3M Wraps Itself. Cool Caps. Trillions of Dollars. Fur-Ternity Leave. Tor Nada. This Week in Printing History.

3M wraps its own headquarters. UNITED CAPS develops bio-sourced plastics for its caps. How much paper would it take to print the Internet? Are library ebooks killing sales? All that and more in WhatTheyThink's weekly miscellany.

Who Buys Continuous Feed Inkjet?

Keypoint Intelligence – InfoTrends records publicly announced placements of continuous-feed inkjet printers, along with the types of PSPs that acquire these devices and the major applications they print. This article provides an overview of these placements in the past nine years by major application and vendor.

In The Mail: August 2018—What You Need to Know About Postal Issues

No vacation from mail-related activity this summer: Presidential USPS task force completes its report…package volume remains a Postal Service bright spot…Package Coalition formed by diverse industry group…USPS seeks ways to make mail more attractive to Millennials.

Collaborative Print Sales

When sales become more complicated, involving more people on both sides of the equation, you need a team player to facilitate collaboration. A winning sales team is a combination of subject matter expertise and relationship building.

Success with Specialty Printing: Changing the Mindset

As we all know by now, there are very few surfaces, substances, and objects that can't be printed, and thus there is no end to the print products that a shop can offer. From posters and banners, to signage, to garments and other textile products, to garage doors, to...name it. But when approaching the vast new market for specialty graphics printing, two questions usually come to mind: Where do I start, and How do I sell it? Here is some advice.

Do We Need to Be Careful About How We Discuss the Environmental Benefits of Flexible Packaging?

When it comes to the environmental benefits of flexible packaging, the laundry list is long. On the surface, flexible packaging offers a vast number of benefits over other forms of packaging. The challenge to these comparisons, however, is that flexible packaging isn’t doing a one-to-one replacement. How does this impact the accuracy of the discussion?

Unraveling the Mystery of Modern Knitting

This is the third in a series of articles by Senior Editor Cary Sherburne on technical textiles—how they fit in the industry, why they are important, and interesting new developments. In this installment in the series, Sherburne visits with Fabdesigns, an innovator in knitted technical textiles. The company helped Nike bring the FlyKnit shoe to market and much more.

Around the Web: Small Business Optimism – Action Towels – What’s an Ad Worth? – Dumbing Phones – Cheese of the Pharaohs – This Week in Printing History

The latest NFIB Small Business Optimism Index. Towels made of recycled bottles. Stopping “stalking ads.” Making phones just a little less smart. The world’s oldest cheese. Modern American prints from 1920-1948. All that and more in WhatTheyThink's weekly miscellany.

Consolidation Among Large Print Businesses: 2010–2016

In 2010, there were 2,124 establishments having 50 or more employees. By 2016, they had dropped to 1,851 (down -13%). So says our new Commercial Printing Establishments tracker, based on data from the Census Bureau’s County Business Patterns, which presents—in spreadsheet form—U.S. commercial printing establishments from 2010 to 2016, broken down by six different print business classifications and nine employee-size breakdowns.

B2 Digital Saves the Day for Cut-Sheet Color

Every year, Keypoint Intelligence – InfoTrends publishes its digital printing forecast to identify placements of digital devices, installed base, print volumes, and revenues achieved. This article provides an overview of some recent top-level forecast data and also explores how new developments in a long-established market can create new opportunities while also driving print volumes.

Embracing Bindery Automation—It’s Time to Take the Leap

If the bindery is the final frontier of total workflow automation, and the technology has been in existence for over a decade, why are so many companies still passing on the opportunity to gain efficiency and save money? Trish will explore the challenges and benefits of taking the leap into bindery automation.

The Impact on the Printer of Software Acquisitions

A disruptive market creates the conditions for acquisitions. This has been happening with printers for years and print software vendors are experiencing the same conditions. As a customer of these products, you must understand the conditions of the acquisition in order to prepare for how it will impact you as a customer of the software.

They’re Coming: Are You Ready for Psychographics?

Just when printers and MSPs are becoming more comfortable with more detailed demographic targeting, the use of psychographic targeting is growing. Are you ready?

Food Packaging Printing Set to Evolve From 2018–2023

New research from Smithers Pira highlights the future growth potential and technical challenges for printing food packaging, and how these will be realized against a backdrop of tighter focus on safety and environmental performance.

Sir Speedy Celebrates Its 50th Anniversary

In August, Sir Speedy, franchise operation in the Franchise Services family, celebrates its 50th year in business. Senior Editor Cary Sherburne spoke with Don and Richard Lowe to get an update on the business, and to take a little trip down memory lane.

Labels and Packaging: Predicting and Achieving Consistent Color Across Disparate Press Platforms and Media

Color management standards and process controls have helped raise the bar on defining and meeting client expectations in color reproduction. However, as we see more cross-platform and cross-media packaging and marketing campaigns, how can we accurately predict, prepare, and communicate expected results?

Inside Technical Textiles: The Glen Raven Story

This is the second of a series of articles by Senior Editor Cary Sherburne on technical textiles—how they fit in the industry, why they are important, and interesting new developments. In this installment in the series, Sherburne shares the Glen Raven story, a 138-year-old company that has almost completely reinvented itself.

Printing Shipments Head Into the Dog Days of Summer

The inflation-adjusted value of printing shipments for June 2018 were down from $6.9 billion in May to $6.5 billion in June. On the plus side, it’s not appreciably below the $6.6 billion reported in June 2017.

Around the Web: A Book of Wood – A Felt Supermarket – Amish Uber – Robot Coworkers – Cookie War – This Week in Printing History

A book consisting entirely of pieces of wood. How to foil a car thief: drive a stick. The gig economy is surging...but only in Amish country. Survey says: workers are cool with robot coworkers. All that and more in WhatTheyThink's weekly miscellany.

OpenText Enterprise World 2018: Defined by Real-Time Communications

The OpenText team held the 2018 Enterprise World meeting in Toronto, Canada, from July 10 to 12. During the opening keynote address, Mark Barrenechea explained to more than 4,000 delegates that competing and conflicting macro-trends are converging to pose unprecedented challenges for today’s businesses. Today’s enterprises must navigate a range of priorities to succeed, and OpenText has released several offerings that can assist in their journey.

Buying Print Software is a Marriage

When you invest in software for your print business, it’s like a marriage because you want to have a healthy long-term relationship with the vendor. Changing software is painful and expensive (like divorces).

If You Can’t Beat ’Em, Join ’Em – July 2018 M&A Activity

LSC Communications jettisons major European printing asset, acquires digital content logistics firm MAZ, label segment is very active, and more…

Inside Technical Textiles: The Basics

This is the first of a series of articles by Senior Editor Cary Sherburne on technical textiles—how they fit in the industry, why they are important, and interesting new developments. In this first installment in the series, Sherburne defines technical textiles and provides examples of how they are purpose-built for specific applications.

How Different the EU Is When It Comes to the Costs of Doing Business

Looking to establish a presence in the European Union? Morten Reitoft of INKISH.TV looks at some of the typical costs of doing business—taxes and labor—and how they differ from those in the U.S.

Volaris Group Makes First Foray into Print Automation Software

The recent acquisition of print automation software provider Aleyant by Canada’s Volaris Group raised some eyebrows in the industry. Who is the Volaris Group? What strategy are they pursuing relative to the printing industry? And what does this acquisition mean for Aleyant? These were questions Senior Editor Cary Sherburne investigated.

How Printing Industry CX Is Like Eating at Panera’s

Improving customer experience (CX) is becoming an increasingly important part of any company’s marketing plan. That goes as much for the printing industry as it does for everyone else. So are you a Panera? Or [the other guy]?

Around the Web: PPI Executive Director Jules VanSant Steps Down – Ambigrams and Lipograms – Customized Cars – Mad Men No More – This Week in Printing History

After 12 years of leadership, Jules VanSant is stepping down as PPI Executive Director. Unusual typography. Automakers look to digitally printed auto parts. Don Draper—and even Darrin Stephens—are ad men of the past. The semaphore origin of the peace symbol. All that and more in WhatTheyThink's weekly miscellany.

WhatTheyThink Launches New Industry Establishment Data Series

Our new Commercial Printing Establishments tracker, based on data from the Census Bureau’s County Business Patterns, presents—in spreadsheet form—U.S. commercial printing establishments from 2010 to 2016, broken down by six different print business classifications and nine employee-size breakdowns.

Print E-Commerce Marches On, Consumes More of Total Shipments

E-commerce activities continue to ramp up in the printing industry. Thanks to the proliferation of digital printing technologies, the number of products within consumers’ reach is simply remarkable. This article explores how print service providers can take advantage of online print growth.

Case Studies for Inspiring Direct Mail: Demand Generation Well Done

A look at one of the demand-generation efforts from the United States Post Office. The effort uses variety and specificity to communicate a broader message that transcends market vertical.

Software Tools for Teamwork in Your Print Business

You work with a team. It’s time to upgrade the tools you use to foster more efficient teamwork and better management of the artifacts that are created in projects. Email with attached files doesn’t cut it anymore. We are creating an isolated mess of artifacts that cannot be effectively found or used in the next project.

Is Informed Delivery Changing Consumer Behavior?

As the number of USPS Informed Delivery accounts continues to grow, will it change the way marketers design their mail? Will it change consumers’ behavior and how they interact with the mail? I know that it has already changed mine.

Coloro Markets New Color System for Fashion, Lifestyle, and Interiors

Do we need another color system? Coloro thinks so. The company launched its color system last year, based on the 100-year-old Munsell system, and claims it to be the easiest to use and most logical system on the market. Senior Editor Cary Sherburne spoke with Coloro Managing Director Thorsten Traugott to learn more.

Full STEAM Ahead: Blue Ridge Fab Lab and 4-H Partner to Offer 21st-Century Learning—and Wide-Format Printing

The Blue Ridge/UA 4-H Fab Lab, based in Pinetop-Lakeside, Ariz., offers student-directed, project-centric STEM training for K-12 students. Thanks to a partnership with 4-H, the facility is available to students across the state. Part of student projects involves designing and printing informational flyers, posters, and other materials on wide-format printers provided by Roland DGA, a sponsor of the Fab Lab. We spoke with Kevin Woolridge, Co-Director of the Fab Lab.

June Printing Employment Down Y/Y

Overall, printing employment ticked up from May to June 2018, but on a year-over-year basis is down -1.8% from June 2017. Among the creative markets, PR is the place to be.

Around the Web: Amazon to Replace Libraries? – Book Fore-Edge Painting – The Truth About Recycled Clothing – Japan’s Looming “Y2K”-Like Problem – This Week in Printing History

Forbes columnist suggests replacing public libraries with Amazon stores, for some reason. The economic costs of comma misuse. Built-in sun protection for garments. All that and more in WhatTheyThink's weekly miscellany.

Graphic Arts Companies Feel the Pinch of Aluminum Tariffs

Last month, the Trump Administration levied a 10% tariff on imported aluminum and a 25% tariff on imported steel. At present, the tariffs are having the biggest impact on manufacturers of aluminum lithographic plates—although that may be just the beginning. Plate manufacturers are deciding how best to respond, while industry associations are helping to fight back.

Identifying Successful Sales Practices for Print Providers

Every company has a sales process. Although these processes are sometimes well-established and well-documented, this is not always the case. If you’re struggling with your sales process, this article provides a quick-start guide on performing a sales audit.

Faces of Finishing: Mark Nixon of Scodix on the Triumphs and Challenges of Bringing Disruptive Technology to Market

In the latest installment of this interview series, Trish Witkowski talks with Mark Nixon, GM and VP Sales for Scodix NA, about creating a market and elevating print with disruptive technology.

In The Mail: July 2018 — What You Need to Know About Postal Issues

July brings a mixed bag of postal/mailing news, from The White House supporting the idea of privatizing the USPS to the Postal Service gaining approval for internal performance audits, CAPS yielding to EPS, STOP on its way to becoming law, and both ID and IV adding features.

Adobe PDF Print Engine 5: PDF 2.0 Coming Soon to a DFE Near You

Adobe announced Adobe PDF Print Engine 5, their core technology used by many Digital Front Ends driving print production equipment. This release makes PDF 2.0 print-related features available for OEM implementation.

Taking Stock of Industry Associations

It’s been some time since we have taken a look at the state of our industry associations. Senior Editor Cary Sherburne conducted 17 interviews in late Spring 2018 with key industry players to get an update on status and strategies. We don’t cover every organization in the industry—there are simply too many—but it gives a good overview on the organizations and resources available to help printing businesses be more successful.

Purissimo from Devan Chemicals: A Textile Treatment Bringing Hope to Pet Allergy Sufferers

Do you have a cat or a dog? Or would you like to, if only you or someone in your household weren’t sensitive to allergens shed by cats and dogs? Devan Chemicals has an answer that may help. The company recently launched a technology to make textiles free from allergens shed by cats and dogs. Purissimo™ is a probiotic-based solution and is completely natural. We spoke to the company to learn more.

Around the Web: The Virtual Dressing Room – Cool Threads – Underwear Knife – Biobased Car – This Week in Printing History

Try on clothes virtually. As bad as flying is, it used to be worse. World’s first biobased, circular car has been successfully designed and built. Men’s boxer shorts turned into a knife. All that and more in WhatTheyThink's weekly miscellany.

Get Ready for Change…Make Digitally Printed Packaging a Part of Your Future

Although digitally printed corrugated packages serve to enclose products, develop displays, and create shipping containers, they can also be used as billboards for savvy brands to advertise and increase consumer engagement. This article explores how brands can take advantage of printed packaging to differentiate their marketing messages.

When Color Memory Fails, Do Brand Standards Matter?

We are in a color-obsessed industry. Brand colors, in particular, are critical. When it comes to specific shades of color, however, studies show that consumers’ color memories are really poor. Considering this, along with the inability to maintain brand color standards in a digital world, where does the value in maintaining brand standards really lie?

Succeeding in Spite of Print Software’s Weaknesses

A culture of finding ways to optimize software in your business is something you can control. The successful printers will be the ones who are getting the most of their print software tools—mostly by being open to evolving their own workflows to fit the how the software works best.

Twenty Technical Innovations Set to Transform Packaging into a Sustainable Industry

Smithers Pira presents the highlights of its latest study, identifying the top 20 technical innovations that will underpin a greener and more sustainable future for packaging.

Don’t Box Me In—Boxes On Demand Are Coming Just in Time!

Ecommerce has created a new demand for custom corrugated boxes. To satisfy that demand, the purchase of Plymouth Packaging by WestRock has created a new momentum for producing custom sized boxes on demand at a time when the demand for variable-sized boxes in exploding.

DuraVibe Fabric Pretreatment for Digital Textile Printing Opens New Business Opportunities

Digital textile printing is taking off, and solutions that increase flexibility while maintaining high quality standards will help speed this analog-to-digital transformation. We recently spoke with Ann Sawchak, co-founder of Expand Systems, about the company’s DuraVibe fabrics and the role they play in enabling more digital printing volume.

May Printing Shipments Up from April, Closing in on 2017 Levels

Printing shipments for May 2018 came in at $6.77 billion, up +3.1% from April. However, on an inflation-adjusted basis, May 2018 came in below the $6.92 billion reported in May 2017, and is well below the recent high of $7.46 billion back in May 2016.

Around the Web: Pet Allergen-Free Textiles – Social Media Around the World – Pink Is the Oldest Color – 3D Printed Car – A Decade of Smartphone Apps – This Week in Printing History

A new technology can remove pet allergens from textiles (and that’s nothing to sneeze at). The retail transformation heats up. Scientists find the oldest (1.1 billion years) colors. ColorZenith uses Massivit technology to 3D print a classic car for Milan’s La Scala opera house. The Morgan Library & Museum in NYC is exhibiting a unique autograph collection. All that and more in WhatTheyThink's weekly miscellany.

Does the Future of Print Start with Digital Marketing?

As the level of sophistication and effectiveness of digital marketing grows, and as the younger generation of marketers who natively understand and use these channels continues to overtake the traditional generation, is the future of print to understand digital marketing and fit into its world rather than the other way around?

Innovation with Print Software

The source of our innovation is moving from the production floor to the customer’s mobile device. We are going from the differentiation based on speed, quality, and finishing to differentiation based on solving customer’s data challenges way upstream of the printing press.

Technical Printing on the Desktop

Epson announced two new entry-level models in its SureColor T Series, designed for technical and AES (architecture, engineering, and construction) printing. These devices are targeted more to end users—architecture and design firms, SOHOs, etc.—than print service providers, which indicates the direction technical printing as market segment is going.

Looking to Enter the European Print Market? Know Where the Competition Really Is

Traditional printers across Europe face stiff competition from cheaper online print service providers—and not just for commodity print products anymore. US printers hoping to enter the European market also face this daunting competition.

What Did Not Happen – June 2018 M&A Activity

Edwards Brothers Malloy shuts down as others consolidate book printing, transactional activity at five-year low, other major closures announced…

Around the Web: New Water-Repellent Textiles – A 3D Printing Playbook – CliffsNotes for Food Labels – Missile Mail! – Public Libraries’ Streaming Services – This Week in Printing History

A new process reduces the environmental impact of water-repellent textiles. Harvard Business Review looks at new possibilities for 3D printing. New health benefits of coffee. The best streaming service may just be your public library. RIP Harlan Ellison. All that and more in WhatTheyThink's weekly miscellany.

DPInnovations: A Complete web2fabric™ Workflow Solution

Web-to-print is well established in the world of commercial printing, and web-to-fabric is now gaining steam in textiles, as the demand for shorter runs and faster turn times for customized and personalized textiles and apparel grows. We recently spoke with DPInnovations about its web2fabric workflow solution which has been installed in more than 20 customer locations.

Whose Job Is It to Create Demand for Print?

What do you think the role of the printing industry and printers, specifically, ought to be in demand generation for print? Do printers even have a responsibility to work together to generate demand for their own product?

Launched During the Great Recession, SpeedPro Marin Realized There Was “No Place to Go But Up”

When Steve Moran-Cassese decided to launch a print business in the midst of the Great Recession, he knew it could only grow—and he was right. A mix of the right equipment and picking up on hot new application trends early on has helped SpeedPro Marin thrive. And, somewhat ironically, the Bay Area’s booming economy has created its own challenges.

Around the Web: Amazon’s On-Demand T-shirts – Cooking a 4,000-year-old recipe – “Cash is grief” – Mary Meeker Slide Roulette – This Week in Printing History

A "historical culinary event" featured a 4,000-year-old Mesopotamian recipe carved on a cuneiform tablet. Modern air conditioning was originally invented for a Brooklyn commercial print shop. Amazon beats out Google for product searches. The World Cup gives a lift to streaming services. All that and more in WhatTheyThink's weekly miscellany.

Smart Print Manufacturing Makes You Money

Smart Print Manufacturing (SPM) can help companies achieve operational excellence. This article explores how SPM enables workflow automation so businesses can create quality products and services by adding value throughout the supply chain.

Trend Watch: Popularity of Press Coatings Drives “Designer Presses”

Greater awareness of special print effects and press coatings is driving printers to rethink their press configurations to meet the demands of discerning customers who need high-impact, quick-turn, two-sided printing with press coatings at a competitive price.

Delivering Relevant Benefits in Print Sales

Sales is about catering your company’s solutions to the specific challenges that are relevant to their current situation. There is no better way to lose a prospect’s attention then to talk about subjects that aren’t relevant to them.

Too Cool to Part With: The Superfan Company Creates Special Print Projects for Superfans

Brittany Hodak co-founded The Superfan Company to make “cool collectible stuff for superfans”—coffee table books, deluxe packages for albums and DVDs, subscription magazines, fan boxes, metal commemorative tickets, limited edition tour books, and more, elaborate, print-centric items that help bring fans closer to a beloved musician or athlete. We spoke with Hodak about her own journey that started at a local radio station and led to The Superfan Company—and an appearance on Shark Tank.

Now THAT’s the Way to Get the Message Out!

A look at one printer’s effort to reach out to the design and marketing community to promote the value of direct mail—and not just any direct mail, but direct mail designed to drive website traffic. It’s a real eye-catcher and great inspiration.

Production Inkjet—The Waves Continue: Ricoh Pro VC70000

In 2011, David Zwang began a series that looked at the current production inkjet product offerings from a wide range of vendors, discussing how they are being, or could be, used. Since then he has continued to evaluate and report on new developments. The latest product is the new Ricoh Pro VC70000, which rounds out the Ricoh VC Pro production print offerings with an impressive press targeted at higher-quality offset-to-digital migration with the ability to print on many commodity coated offset papers with higher ink densities and without the need for precoat.

Smithers Pira Tackles Digital with Two Conferences

Smithers Pira hosted two terrific digital printing conferences in Chicago earlier this month—Digital Print for Packaging and Digital Textile Printing. Both had great content and were very interactive. In this article, we’ve just scratched the surface of what was covered. We highly recommend putting these conferences on your calendar for next year!

In The Mail: June 2018 - What You Need to Know About Postal Issues

Summer comes in with a flurry of reports: Household Diary Study finds mailed payments losing a lot of ground to e-payments…OIG report says USPS should do more to retain customers…Universal Postal Union study ranks USPS eighth in the world. Plus: Updates on PRC and BOG nominees.

New Pantone Polyester Standards Address Increased Demand for More Vibrant, Saturated Color

Pantone has been providing color standards for the fashion, home, and interiors marketplace since 1987. Cotton standards were introduced in the mid-1990s. Since then, Pantone has developed additional textile color standards, including today’s announcement of 203 new colors for polyester. We spoke with Laurie Pressman, Vice President at Pantone Color Institute, to learn more.

Big Printers' Writedowns and Interest Payments Are a Big Drag on Printing Industry Profits

Writedowns in the first quarter of 2018 for commercial printers with $25 million or more in assets were $157 million, or 1.9% of sales. The assets may be written down, but the borrowing that was created to finance them remains. Interest expense was 4.8% of sales. For the quarter, losses were -1.47% of sales. That rate of loss made average profits before taxes for the industry a mediocre 3% of sales—which means that printers with less than $25 million in assets must have done well.

Around the Web: No More Sweater Pilling – Body Scanning – That Micro Moment – Flexo Innovation – Mary Meeker Slide Roulette – Escalators!!! – This Week in Printing History

Australian researchers have found a way to minimize unsightly pilling and help garments look better longer. HyperCard, the first application for creating interactive documents, was inspired by an acid trip. Fad Fashion? Micro Moments? Learn the new textile lexicon. Rats break into an ATM and eat $17K in cash. A random slide from Mary Meeker’s “Internet Trends Report.” Amazon’s Alexa will soon be sharing your hotel room. A keyboard that can fit in your pocket. All that and more in WhatTheyThink's weekly miscellany.

Pricing for Digital Part 3: Challenges in Developing Comprehensive Pricing Plans

As digital delivery proliferates within the customer communications market, service providers with a legacy in print have been challenged to devise pricing models that position their operations for long-term sustainability. As part of its recently published research study entitled Pricing for Digital: Exploring New Models for Transactional Communications Delivery, Keypoint Intelligence – InfoTrends conducted more than a dozen in-depth interviews with print service providers in North America to gain a deeper understanding of the primary pricing obstacles that stakeholders face in today’s changing market. The final in a three-part series, this article explores the challenges that providers must overcome when developing comprehensive customer communications pricing plans.

Leadership Is Essential to Web-to-Print Implementations

The transition between sales and implementation of web-to-print systems can be a rough road for the implementation team and the customer. The leadership of the implementation belongs with the printer—all too often the customers take the leadership and run the project off a cliff after spending lots of time and money.

Enhancing Label Production with Smart Workflow Automation

Leading companies in the labels business are benefiting from smart workflow automation. While some feel intimidated by the thought of changing a workflow that works—maybe not as well as it could—we've talked to folks who have made the transition and can't imagine how they actually functioned before.

The Final Column: The Security Guard Will Take Your Badge and Escort You to the Lobby

Back in 2002, Dr. Joe agreed to do a regular column for WhatTheyThink for “only one year and no more”...for 15 years. This farewell column explains how it started, behind-the-scenes intrigue, the problems, and why it turned out the way it did. And then…he explains the exciting adventures ahead.

Annual IPMA Conference Looks at the Changing Face of the In-Plant

The 54th annual IPMA Conference provided a look at the current state of the in-plant printing department, with more than two dozen sessions and a vendor fair focusing on new opportunities such as interactive print and wide format, and overcoming top challenges such as outsourcing.

Around the Web: Bats in the Biblioteca – Mary Meeker Slide Roulette – DIY T Shirt Printing – “Recycled” Ancient Manuscripts – Bloomsday – This Week in Printing History

A library in Portugal uses a colony of bats to help preserve old books and documents. The UK is confounded by the name change from “Salad Cream” to “Sandwich Cream.” The new heroes of our age: Country Time Lemonade and Domino’s Pizza? A random slide from Mary Meeker’s “Internet Trends Report.” Uncovering lost “data” from ancient manuscripts. What happened this week in printing and publishing history. All that and more in WhatTheyThink's weekly miscellany.

Highlights from DSF 18: The DOCUMENT Strategy Forum

Celebrating its 10th year, the 2018 DOCUMENT Strategy Forum (DSF 18) was held last month in Boston, Mass. This peer-driven, peer-reviewed, and peer-produced conference is designed to educate professionals on how to deliver and manage customer communications, customer engagement, and information management. As was the case in previous years, the 2018 event offered a wide array of educational sessions, executive round tables, panels, and inspiring keynotes. Visitors had plenty of opportunities to network with industry peers or any of the 44 exhibitors in attendance. This article reviews some highlights from DSF 18 through the lens of customer communications.

Latest Innovations in Your Print Business

Do your innovation projects take into consideration what would be best for your customers? Your customers want to know that you’re innovating to solve their challenges.

Technology and the Changing Face of Flexographic Printing for Packaging

Technological advances and market trends are forever changing the face of flexographic printing. Smithers Pira values the global flexo print market in 2013 at $147 billion, with a forecast for 2.3% CAGR. Key to this growth are packaging-related industries including corrugated board packaging, flexible packaging, bags and sacks, and others.

MWW Upholds Tradition While Pursuing Innovation

MWW On Demand has leveraged automation and technology to gain its position as the single largest weaving and on-demand printing company for textile-based products in the U.S. The company employs digital printing technologies for heat transfer sublimation, direct-to-garment, and direct-to-textile, and is one of the few—or perhaps the only—company that maintained a large fleet of looms when others began sending weaving offshore. The result is a vertically integrated, environmentally sustainable, on demand manufacturing operation that is a model for the future of textiles.

Full-Time Employment, Sets New Record, Up +904,000, But Does It Really Feel that Good?

The May employment report was regarded as good, but when you dig past the top-level numbers, it was better than it looked. However, while the 3.8% unemployment rate looks good on the surface, it really can’t be compared to when it was last attained nearly 20 years ago. So many workers left the workforce that this figure implies a tighter labor than it really is. We will really know we have a strong economy when the active labor force starts increasing.

Around the Web: GDPR as Sleep Therapy – Vintage NSA Workplace Posters – “Smart Hemp” – New iOS AR Features – Mary Meeker Slide Roulette – Mermaids for Hire – This Week in Printing History

Government Attic discovered a load of NSA workplace posters from the 50s, 60s, and 70s—you can even get them on a T shirt. A 3D printer outputs custom-designed pancakes. Don’t call it “dope”: hemp used for intelligent textiles. A random slide from Mary Meeker’s “Internet Trends Report.” What happened this week in printing and publishing history. All that and more in WhatTheyThink's weekly miscellany.

Corrugated Gets Glam—May 2018 M&A Activity

DS Smith builds out US platform in corrugated, Traxium acquires two, LSC buys and sells, Deluxe automates soft skill, and more.

Pricing for Digital Part 2: Hurdles in Demonstrating Value through Services

As digital delivery proliferates within the customer communications market, service providers with a legacy in print have been challenged to devise pricing models that position their operations for long-term sustainability. As part of its recently published research study entitled Pricing for Digital: Exploring New Models for Transactional Communications Delivery, Keypoint Intelligence – InfoTrends conducted more than a dozen in-depth interviews with print service providers in North America to gain a deeper understanding of the primary pricing obstacles that stakeholders face in today’s changing market. The second in a three-part series, this article examines the hurdles that providers encounter in the market as they attempt to demonstrate value through their services.

The Selling Power of a Successful Client Event

A successful client event can drive a lot of business your way, and deepen relationships with your customers. This week, Trish will share the secrets of successful events, along with some of the biggest mistakes that can trip up even the most well-intentioned host.

Coloreel Tackles Thread Waste

What if you could cost-effectively color thread on demand? You know exactly how much of each color you need and in what order. You produce what you need, and you can do even very complex embroidery designs using a single head. That’s a dream that’s rapidly becoming a reality. Coloreel is another example of thread on demand in action. We spoke to CEO Mattias Nordin to take a deeper look.

Are You Sending Personalization that Isn’t Personal?

This morning, I received a personalized email that was anything but personal. While this was an email, the mistake could easily have ended up in print, and it offers object lessons for all of us. Before we send out anything data-driven, let’s make sure it reads as if it was written by a human being.

Canon Launches Océ LabelStream 4000 5-Color UV Inkjet and Flexo Hybrid Press

Canon is not just entering the label and packaging press market, but challenging the current label press market with the new Océ LabelStream 4000, a 5-color inkjet hybrid UV press that continues to show their strengths in production inkjet.

Experiential Graphics Are a Growing Subset of Wide Format, But Can Require a Different Approach in Terms of Sales and Production

“Experiential graphics” are a form of interior décor that are becoming a fast-growing part of wide-format and signage. Pursuing that particular application requires a somewhat different strategy than traditional commercial printing—or even traditional wide-format printing.

Gerber Technology: Advancing Automation in Fashion and Apparel

For 50 years, Gerber Technology has been providing solutions for the fashion and apparel industry, from planning through sourcing and production. Senior Editor Cary Sherburne spoke with Karsten Newbury, Senior Vice President and General Manager, and Mary McFadden, Executive Director, CAD Product Management, to learn about the company’s latest offerings and how they help the industry in the analog-to-digital transformation.

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