What Kind of Day Has it Been?

2014 has been a year of incremental—but substantial—improvements in wide-format systems. These improvements are creating ever more opportunities in a variety of applications. Here’s what to keep an eye on in 2015.

Miyakoshi Showcases Its Equipment Portfolio for Label Printing and Other Applications

A print equipment supplier for almost 70 years, Japan's Miyakoshi Printing Machinery Co. Ltd. is an OEM partner to many of the industry's top technology providers. At a recent open house, the company put the spotlight on presses for labeling and other uses that it markets under its own brand.

Mark Cuban and Print Shop Owners Score with Shark Tank – November 2014 M&A Activity

Less than a year after swimming with the sharks on the popular TV show Shark Tank in January 2014, husband-and-wife team and printing company owners, Julie and Brian Whiteman, sold their digital photobook app, GrooveBook, to Shutterfly for $14.5 million.

Increase Print Software User Adoption by Showing Less

Often the best way to drive a print software solution’s adoption rate is to eliminate the complexity. How ironic is this? We buy print software products based on extensive feature lists and then we drive adoption of the software by turning most of the features off so people will actually use the tool. Isn’t that an awesome irrational cycle we put ourselves into?

Ho, Ho, Ho… Greeting Cards on the Go!

This holiday season, greeting cards are taking on a whole new dimension. This article explores how tried-and-true greeting cards are becoming more innovative with the inclusion of interactive elements.

Semiconductor Manufacturer Maxim Integrated Finds Sales Power in Adobe Digital Publishing Suite

As our readers will know, we have been following developments with Adobe Digital Publishing Suite, both in terms of how it is helping publishers tackle the “dollars to digital dimes” conundrum of digital publishing as well as some interesting views into how enterprises are adopting DPS for sales enablement. Today’s story takes us to Maxim Integrated, a designer and manufacturer of semiconductors, who has benefited from the integration of DPS with Adobe Experience Manager for increased sales power.

Inflation-adjusted Sales of S&P 500 Firms Still Below Pre-Recession Levels

GDP may say that the recession ended in June 2009, but there are still data series that have not yet confirmed that five years later. Total employment is one of them, as is median household income, but so is the inflation-adjusted sales of companies in the S&P 500. Even though the companies in the S&P 500 index have revenues lower than the peak of June 2008, the S&P 500 stock index is getting closer to all-time high levels of Spring 2000 (The Dow Jones average already is, the Russell 2000 has been for a while, but the NASDAQ is still off by about 15%). These sales of 500 of the world's best companies have not kept up with real GDP growth since the recession ended (about 2% per year). Some economists believe that this is an indication that GDP data should be viewed with great suspicion, and that there has yet to be a true recovery.

Print MIS Product Spotlight: PressWise

The online channel is vital to the future of your print business. The online channel includes all the ways you engage with your customers online. Every new channel you open up with a customer increases the overall loyalty of that customer, creates barriers to entry for your competitors, and has the potential to decrease the customer burden of doing business with you by offering self-service access to your business.

Solid Five-Year Outlook for Corrugated and Paper Boxes

There's encouraging news for producers of corrugated and paper boxes in a newly released research report which forecasts that demand for these products will increase 2.6% per year to $39.4 billion in 2018.

Business Goes Swimmingly for Digital Dye-Sublimation Printer

Epson’s beachwear “fashion show” highlights the possibilities of digital dye-sublimation fabric printing, and how it could change fashion design.

How Heidelberg Is Realigning Its Product Offerings to the New Realities of the Label and Packaging Market

Heidelberg's profile as an equipment manufacturer is not the same as it once was, but its interest in label and packaging production is as keen as ever. This report comes from a high-level briefing that WhatTheyThink received on the company's current ambitions in the L&P equipment market.

Landa Digital Printing Provides Update, Outlook to drupa 2016

We haven’t heard much from Benny Landa lately. But the team has been at work perfecting the first press, the S10, and lining up customers. A blog post from Landa and a link to a video tour of the press and the factory are highlights of this post.

Is Upgrading Worth the Risk?

Making the decision to upgrade a Print MIS or web-to-print system can cause anxiety about the unknown issues that may result. A well-planned out implementation can minimize risk and disruption to both the printer and their customers.

Ho, Ho, Ho… Mobile Barcodes on the Go!

Today’s consumers have truly embraced a number of new channels, and the penetration rate is something that marketers couldn’t have even imagined a decade ago. The holiday season is here, and this article explores how retailers are embedding mobile technology into their holiday campaigns.

Revised GDP Pushed Higher, But Did Not Change Longer Range Growth Rate

Third quarter GDP was revised from +3.5% to +3.9%, but the change was mainly in net inventories, and did little to affect the assessment of underlying and longer range growth compared to the prior year of about +2.43%. Inventories have been bouncing around a bit over recent quarters and are running a little higher than they should be, indicating that some minor correction is forthcoming, especially if non-US economies are slowing down.

Rapid Digital Press Maps Out Wide-Format Success

With a little research, a clearly defined strategy, and fast, high-quality wide-format printing equipment, Phoenix, Ariz.’s Rapid Digital Press has carved out a successful niche in map and GIS printing applications, and is now poised for growth.

Rotolito Establishes Digital Production Unit to Meet Changing Demands for Book Printing

Rotolito, one of the largest printing companies in Europe, has built a €10 million business in digital book printing since the inception of its digital operation in 2010. Read what Rotolito’s Gabriella Moretti has to say about the changing dynamics of its book printing business in this article, sponsored by HP.

Flexographic Printing: Five Critical Steps Forward

The good news is that flexographic printing for labels and packaging has resisted economic downturns and competition from digital while becoming a higher-quality, more efficient production method in its own right. The better news is that continuing technical improvements are carrying flexo toward still higher levels of performance.

From Europe, a New Definition for Labeling

This summer, members of FINAT, the international trade association for self-adhesive labeling and related industries, met in Monte Carlo for an annual congress around the general theme of "The Battle for Shelf Appeal." What emerged were an updated redefinition of labeling and a frank reassessment of the role that labels play in a greatly altered selling environment for packaged goods of all kinds.

Embrace Print Software as Complimentary to Your People

Your people have the power to resist print software technology changes by focusing on the challenges instead of finding solutions. Your job as a leader is to portray technology as a complimentary tool for your people to work more effectively.

2014 SGIA Expo: Finding new Business Opportunities and Areas for Growth

October’s SGIA Expo was about more than just new technology, it was about finding new business opportunities and areas for growth. Here are some examples of printing companies who gleaned practical information from the show to take their businesses in new directions.

M&A: Still a Buyer’s Market?

Printing companies are experiencing a modest reprieve from the very tough market of the past several years, leading many owners to wonder, is now the time to sell?

Memo to self: get all the *?@#! toothpaste out of the tube, or die trying

Did you know—well, heck, how could anybody know?—that some people are willing to injure themselves if that's what it will take to force the last drop of product out of a container? Or that consumers would rather go to the dentist than see product they've purchased go to waste in packages they can't empty completely?

Dietary Supplements Meet Digital Printing at Labels in Motion, Courtesy of Xeikon

Dietary supplements and nutraceuticals are big business for a small in-plant label printer with digital capabilities that match its marketing ambitions and objectives. An update on Xeikon strategies and financials is also included in this article.

Collaborative Commerce: The Necessary Evolution of Web-to-Print

Web-to-print technology and the customer facing resources working in print today need to evolve together so we can support online “collaborative commerce”: a procurement process that requires collaboration between the buyer and the seller.

Transforming and Automating Workflows: Packaging Workflow Standards and Futures Part 2

David Zwang looks at process transformation and automation, and the background and steps you need to understand to be successful. He also looks at some of the current product offerings and how they are being used by service providers, to give you ideas about how you can transform your business and strengthen your customer relationships.

Plan for a Culture of Continuous Process Improvement in 2015

One of the biggest challenges with print software technology today is achieving its full potential. We often get lost in the running of our day-to-day business which prevents us from ongoing process improvement. After the initial implementation, we get distracted and back to the reality of getting customer jobs out the door. We fall into the bad habit of reactive improvement, or if you prefer a more technical term, “Band-Aids”.

Accelerating Growth through Strategic Acquisitions

While hard work is always a key ingredient for successful business growth, printers of all sizes are pursuing strategic mergers and acquisitions as a mechanism to further strengthen their businesses. While growth through acquisition was once considered the domain of large enterprises, companies of all sizes are now discovering that they can gain access to new printing technologies or services by acquiring or merging with another company. This article explores how First Edge Solutions has achieved business expansion through strategic acquisitions and partnerships.

Mimaki Mini-Expo Hits the Spa City

Mimaki’s 25-city road show includes hands-on product demonstrations and educational presentations that highlight new features of, and top applications enabled by, today’s wide-format printing equipment. Here is a report from one stop on the tour.

Print MIS Product Spotlight: CoreBridge

CoreBridge is a cloud based, multi-tenant software solution whose business model is subscription based. Like pure technology startups, CoreBridge’s pricing model is easy to understand, available on their website, and allows you to start small and grow with CoreBridge through volume and/or functionality.

Past Is Prologue: 150-Year History Spurs DWS Printing Associates to New Ambitions in Label Production

Continuous reinvestment and continuous reinvention sum up the strategic thinking at DWS Printing Associates, a Long Island label printing firm with deep roots in the past and a progressive view of the future.

And the Winner Is...the Package!

What lends itself more readily to creative competition than a well designed package? The packaging industry is full of contests that showcase the high degree of graphic innovation that can be found in packages of all types and materials. Here is a short list of some of the competitions that celebrated the art of packaging design in 2014.

Teaching and Telling Stories Online

First impressions of your business matter, especially to new prospects. More and more first impressions are online. How does your online presence compare to your offline one?

Canada Per Capita Commercial Printing 1992-2014

Using printing shipments and population data from Statistics Canada, we have prepared this chart that shows per capita shipments of commercial printing in Canada current dollars and Canada inflation-adjusted dollars.

HP Prepares for Jetcomm: First Production Inkjet User Group and Global Conference

HP has begun planning for Jetcomm, its first-ever Production Inkjet User Group, with a conference to be held in March 2015 in Washington, D.C., immediately preceding DscoopX. Senior Editor Cary Sherburne speaks with David Murphy, WW Director of Marketing for HP’s production inkjet business, to learn more.

SG360°: Helping Customers Handle the Data Challenge

Research confirms that there is a growing disconnect between what marketers want and need from their data and what they are actually getting. This article discusses some of the challenges that today’s marketers are facing and explores how SG360° is taking a different approach to improve its clients’ marketing efforts.

Top Challenges When Executing Personalized Communications/Campaigns

InfoTrends’ study entitled Understanding Vertical Markets: Enterprise Communication Requirements surveyed over 1,000 enterprise executives. When asked about the top data challenges that they faced related to executing personalized campaigns, respondents highlighted tracking responses, understanding response drivers, and analyzing and mining data.

Marketing Equals Lead Generation – Give them a Quota

Unless you are a large public company who needs to “protect their brand” and produce appropriate messaging for Wall Street (otherwise known as corporate marketing), the primary role of marketing in your organization should be lead generation.

A Wide-Format Digital Print Perspective from Graph Expo

InfoTrends revisits September’s Graph Expo and recaps some of the highlights from a wide-format perspective. At the same time, the show itself is evolving into entirely new directions, reflective of how the industry itself is evolving.

Holiday Season Marketing and Packaging Trends

Can it be mid-November already, with preparations for the year-end holidays getting into full swing? Just ask International Paper. The Wall Street Journal recently quoted IP’s chief executive Mark S. Sutton as saying that box orders for the online retail segment have been up 15% year-over-year in 2014 and could continue rising, depending on demand. The story reports that the surge in demand for holiday packaging from both online and traditional retailers is helping to improve the performance of IP’s industrial packaging unit, which provides cardboard boxes, specialty packaging, retail displays, and paper bags.

Why are These Millennial-Generation Printers Smiling? – October 2014 M&A Activity

October 2014 –Mergers, Acquisitions & Restructuring in the Printing, Packaging & Related Industries

New Survey Report Takes Fact-Based Look at Label & Packaging Market Realities

Filtering what we know from what we think we know about label and packaging market trends is the objective of “Emerging Technologies for Packaging Innovation,” a newly published report from GrCI Cal Poly and Packaging World.

Print Software: Dreaming vs. Executing

The raw potential of what technology can do for our business is unlimited, like a book a matches there is great possibility. Execution is about determining which match (project, goal, objective) you are going to put your energy into to ignite and then sustain your focus to create real change. Dreaming helps you think big, executing forces you to act within the constraints of your environment (resources, market, customers, and budget).

Generation Z: Changing Communications Forever

It is estimated that Generation Z—those born between 1994 and 2004—represents over 25% of the U.S. population. These individuals are rapidly coming into their own in terms of influence, consumption, and spending power. This article considers the ways in which businesses can reach these up-and-coming consumers.

SGIA Recap II: Chalk it Up to Experience

The SGIA Expo was about more than just new hardware—new substrates were also on display, as well as what keeps the hardware productive: color management, production, and RIPing software.

The Top Three Functional Additives in the Plastic Packaging Market

Functional additives help plastic packages do a better job of protecting their contents. Of the many different kinds of functional additives, the most widely used are those that remove unwanted oxygen, block UV and IR radiation, and eliminate or reduce static.

Bridgeport National Bindery Turns to Production Inkjet to Revolutionize Its Business

Massachusetts-based Bridgeport National Bindery has turned to production inkjet press technology to revolutionize its business and to significantly outweigh the decline in its traditional library binding business as discussed in this article, sponsored by HP.

Fostering a Great Relationship between Your Web-to-Print and Print MIS Systems

Having an integrated web-to-print and print MIS system isn’t just about being able to technically connect the systems. To get the most out of this integration you want to enable communication between systems that makes the two systems truly seem like one in terms of information exchanged

Digital Publishing Delivers Significant Business Results for Stryker Orthopaedics

Our continuing coverage of the impact of digital alternatives on the world of print and publishing features Stryker Orthopaedics’ use of digital publishing technologies to more deeply engage its sales force and surgeon customers while reaping significant cost and time savings. Senior Editor Cary Sherburne speaks with Stryker’s Orthopaedics’ Creative Director Stephen Brown to learn more about the journey.

What Does the iPhone 6 Mean For Printers

As a print service provider, your services help your customers build their business and their client base. To stay competitive, it's vital that you stay ahead of the game, keeping abreast of changing technology that can change the way you do business and the services you offer your customers. That's why you need to know about the new iPhone 6 and its NFC (Near Field Communication) technology, brand new for this iPhone model.

Define the Problem First

I am involved in a lot of conversations where companies and people are trying to solve a business challenge with software. Communication is so compressed nowadays, people’s time is limited, and we are almost always communicating across multiple time zones and frequently across cultures. This makes a common understanding difficult and opens up lots of opportunity for confusion.

HP Adds New Dimension to “Blended Reality”

At a launch event in New York City Wednesday morning, HP made two new technology announcements under a category it is calling Blended Reality—a 3D printing platform called Multi Jet Fusion, and a new type of interactive workstation/workspace called Sprout. Both these initiatives are part of what HP is calling its Blended Reality ecosystem designed, says the company, “to break down the barriers between the digital and physical worlds.”

Getting Ready for 2015: Helping Marketers Generate Leads

We live in an interesting time for lead generation marketing. With e-commerce and self-service sales, some companies don’t even need a sales force. They just need very effective lead generation marketing to help bring customers to them. This article highlights recent data and offers success strategies for service providers.

The Future of Kodak: A WhatTheyThink Exclusive Interview with CEO Jeff Clarke

Senior Editor Cary Sherburne recently had the opportunity to spend quality time with Kodak’s new CEO, Jeff Clarke. Read on to hear what Clarke has to say about what attracted him to Kodak, where he plans to take the company, and his strategies for getting there.

High-Wire Acts: Adventures at the 2014 SGIA Expo (Part 1)

SGIA Expo exceeded virtually everyone’s expectations. In Part 1 of our show coverage we look at some of the major hardware introductions.

Memjet Tears Up Rapid’s inkjet Agreement

Memjet, the US company that in 2012 acquired the patent portfolio of Sydney-based Silverbrook Research relating to MEMS-based inkjet digital printing, has terminated its OEM partner agreement with Australia’s Rapid Packaging Services. The agreement has three more years to run until 2017.

What Can Recent Trade Shows Tell Us about the Industry?

Now that most of the year's big trade shows are behind us, we can think back on what we've seen. The September Label Expo Americas show in Chicago offered what we believe is a good lesson—for a print-related trade show to stay vital, labels and packaging are a key source of longevity.

The Beauty of Packaging

Sometimes, it’s good to step back from the speeds, feeds, and tech specs to reflect on the fact that packages and labels can be, well, downright beautiful. Eye-beguiling examples of the aesthetic gems that high-end production makes possible are all over the Internet.

Getting Found: Yellow Pages to Online Search

Online search has replaced the Yellow Pages as the primary way local businesses get found. This change requires a very different approach by businesses and a steep learning curve. The online world requires you to compete to be “found” for a lion share of the search traffic. The competition is constantly changing, therefore local businesses need to make a sustained investment.

Transforming and Automating Workflows: Packaging Workflow Standards and Futures Part 1

There have been many new digital label and packaging presses released recently, and there are more to coming in the near future. However, these new digital presses will never reach optimal production levels or support and drive the new market requirements, without new standards and workflows.

What Does “Change” Mean to You?

Change evokes fear in some, excitement in others, and dread in many. What we can all agree on, change is picking up the pace.

If You Think Selling Your Business is Like Selling Your House – Guess Again! Part Two: Improving Value

This is part two of a series on the differences between selling a house and selling a business. In part one, we discussed some of the key drivers and the effects that improvements have on home value. In part two, we drill down into the effects that various improvements in a business can have on transaction value.

Xerox’s European Premier Partners Jump on the Innovation Bandwagon

There’s a quiet revolution happening in the printing industry. In an effort to jump-start innovation, printing companies are collaborating with vendors to apply new strategies, digital tools, and technologies. Xerox’s Premier Partner Congress in Madrid, Spain explored how market innovations continue to enhance print’s value as part of the overall communications mix.

Dr. Joe Truncale to Leave NAPL after 30 Years

After serving for 30 years at NAPL, Joe Truncale has decided to leave the association to accept the positon of CEO of the Public Relations Society of America (PRSA). Effective January 12, 2015, Ken Garner will become the CEO for AMSP/NAPL/NAQP. Garner was the CEO of AMSP at the time of its merger with NAPL/NAQP. Senior Editor Cary Sherburne talks with Truncale about the past, present and future of his career.

Impact of the Internet on Print

Messe Düsseldorf, the organizer of the drupa trade fair, recently published a “drupa Global Insights Report” on the impact of the Internet on print. It’s based on responses to a survey from more than 1,000 senior decision-makers in the printing industry, including 240 who furnished personal examples of the impact in their own companies.

The Wrap: Label and Packaging Production Solutions at Graph Expo/CPP 2014 (Part 3)

Post-processing equipment and software solutions for labels and packaging were well represented at Graph Expo/CPP, which has come into its own as a showcase for these applications.

Graph Expo 2014: A Few Highlights

WhatTheyThink was at Graph Expo in full force, including our annual Economic Outlook Breakfast with Dr. Joe Webb and our popular WhatTheyThink Video Studio. We also made time to attend press conferences and walk the show floor in order to bring news and insight to our readers. Senior Editor Cary Sherburne shares a few thoughts about the show.

Every Print Job Doesn’t Deserve an Estimate

Efficiency requires the segmentation of your workflow into at least three different workflows: self-service, light-service, and full-service. Each workflow applies the appropriate amount of labor and technology to deliver on the promise to the customer in the most efficient manner possible.

If You Think Selling Your Business is Like Selling Your House – Guess Again!

Part 1 in a two part series on the differences between selling a house and selling a business. In part one, we discuss some of the key drivers and the effects that improvements have on home value. In part two, we drill down into the effects that various improvements in a business can have on transaction value

NFIB Small Business Index Retreats Slightly, But is Still on Path of Slow Uptrend

Marketing is All About the Customer Journey!

In today’s ever-changing business world, CMOs are now responsible for forging a bond with new customers, retaining existing customers, and expanding the relationship with all customers. This article provides a brief discussion on the ways in which marketing executives are expected to shape the customer experience. It also offers insight on what service providers can do to deliver extra value to these executives.

7 Reasons to Look Forward to Next Week’s SGIA Expo

For those of us who cover wide-format and specialty graphics printing, the biggest show of the year is the SGIA Expo, coming up next week in Las Vegas. It can be tough, travel being what it is, to muster enthusiasm for far-flung trade events, but there is a great deal of value in getting out of the office and attending these kinds of shows. So in this “listicle,” here are the top seven reasons I am looking forward to next week’s show.

iBeacons: This Year’s QR Codes?

Over the past twelve months or so it seems that iBeacons, a new-ish piece of mobile tech, has pretty much every B2C marketer or technologist so excited that they’re jumping up and down like a 3 year-old with ADHD.

The Wrap: Label and Packaging Production Solutions at Graph Expo/CPP 2014 (Part 2)

The productive, colorful, versatile, and cost efficient digital systems for labels and packaging on display at Graph Expo 2014 will come to be seen as inevitable investments for every printing company that is serious about making it in the label and packaging business.

Turnkey Technology Makes HP T350 Attractive for Hudson Printing

In this article, sponsored by HP, Senior Editor Cary Sherburne follows up on progress at Hudson Printing in Salt Lake City with its customized HP T350 Color Inkjet Web Press. Paul Gardner, Director of Innovation, talks ink, applications, substrates and strategy.

What Advice Would You Give?

Wayne Lynn reflects a long successful career, the changing industry, and offers advice for future leaders.

Why Humidify Your Shop?

There are a number of environmental influences that affect the quality and productivity of a printing operation. Humidity is one that some shops never really address. By maintaining an ideal humidity a number of problems can be controlled.

Reinventing Your Business: It’s a Journey, Not a Destination

To breathe new life into their businesses, service providers must develop strategies that reflect the changes occurring in the graphic communications market. This article provides an overview of some of the strategies that industry players are using to transform their businesses.

Graph Expo 2014 Forecast: Mostly Cloudy, Precipitation Likely, with a Bright Finish

Graph Expo this year is at the mid-point between two drupa's and although a bit smaller show than previous years, proved to be rich with many exciting developments.

Labor Force Participation Rate and Employment-Population Ratio Below 1980 Levels

What's made the economic recovery since June 2009 so intriguing has not been its below-history GDP growth rate, but also the deterioration in key measures of employment. The labor force participation rate has been declining as idled workers decide not to return to the workforce.

Roland to Kick Off First Ever User Conference

One day prior to the SGIA Expo, Roland DGA is launching their inaugural ImagiNATION 2014 user group conference, designed as an information exchange for owners and operators of Roland’s wide-format printing equipment.

An Opinionated Preview of the 2014 SGIA Expo

This year’s upcoming SGIA Expo in Las Vegas will showcase the latest technologies, applications, and opportunities in today’s wide-format and display graphics markets.

The Roll-Up Returns (to Commercial Printing) – September 2014 M&A Activity

It’s been a long downhill slide for roll-up activity in the commercial printing industry. The major players have either exited the field (Consolidated Graphics), partially disintegrated (Nationwide Argosy, né Nationwide Graphics), or struggled with their own lack of clear strategic direction (Cenveo, né Mail-Well). That void may soon be filled by regional players that are stretching beyond the boundaries of their original core operation. In contrast to those aforementioned major league teams that were fueled by shares issued in the public markets, the new draft of contenders are energized and coached by private equity funds flush with cash and the ability to borrow at very favorable rates from eager lenders.

The Wrap: Label and Packaging Production Solutions at Graph Expo/CPP 2014 (Part 1)

Among printing systems for the quick, attractive, and cost efficient production of labels and packaging, none do it better than or nearly as often as offset and flexographic presses. Conventional label and packaging production was well represented at Graph Expo/CPP 2014.

The Evolving Workplace: How Mobile is Affecting Your Business

Canon USA recently hosted a roundtable discussion titled The Evolving Workplace: Examining the Opportunities and Challenges Created by BYOD and Mobile Technologies. Senior Editor Cary Sherburne spoke with Canon USA’s Dennis Amorosano, Vice President & General Manager of Marketing and Professional Services, Business Imaging Solutions Group, about the internal and external implications of the underlying Workflow Optimization Study for printing operations.

You Bought Something New, Now What?

Purchasing new technology is always done with the best of intentions and the desire to implement to a fully utilized state. Often the day-to-day business takes over and erodes the focus of a new technology project. Getting a game-plan together to ensure success and cement the purchase as a worthwhile one is critical.

The Evolution of Graph Expo

Graph Expo 2014 was a memorable one. The fire at O’Hare on Friday September 26th had many vendors and attendees scrambling to find their way to Chicago. There were countless stories of planes, trains and automobiles with many people having to find last minute modes of transportation to make it to McCormick. At the very least, people suffered through long delays waiting for planes to take their turn getting air space around Chicago. However, the logistical challenges weren’t the only thing that made Graph Expo 2014 memorable. The footprint of the show was noticeably smaller than in previous years.

Did Graph Expo Deliver ROI?

Some people wonder if there is still any value in meeting a customer or prospect on a trade show floor as opposed to an office environment. Following the completion of Graph Expo 2014, this article explores the value of trade shows in today’s sales and marketing ecosystem.

The Stronger Dollar... or Is It?

There's been a lot of interest in the stronger dollar for many reasons. Some consider it a safe haven during times of global tensions. Others say it's a bounce off a bottom. Still others consider the dollar the least ugly of all the major currencies. But is it really stronger? (Two charts)

Making the Choice to Lead

As humans, we are beings that choose. We have reached the point, because of technological advances, where we can literally choose the course of our own evolution. We are living in a time of rapid change and the ability to shape it through our choices is mind bending in its implications. We can literally choose our own destruction or the path to abundance and peace. That, in itself, may be the best definition yet of what civilization means.

Production Inkjet—The Next Wave: Ricoh Pro VC60000

Many of the production inkjet vendors are beginning to introduce new offerings, David Zwang continues to look at many of these new products as they are introduced in the context of what was learned in the original series. In this article David looks at the Ricoh Pro VC60000.

MPS: A Multinational, Multi-Capable, and Multifaceted Packaging Producer

With a manufacturing footprint that spans more than 50 plants on three continents, Multi Packaging Solutions (MPS) stands at the crossroads of nearly every major market and technological trend in packaging production. In this interview, MPS’s Erin Willigan talks about what it takes for a diversified packaging company to remain a leader on a global scale.

Zenger Group: A Successful Disrupter

Since its founding in 1980, Buffalo-based Zenger Group has a history of innovation. Today, the company is an expert in personalized communications and runs a highly efficient operation. Senior Editor Cary Sherburne speaks with Steve Zenger for an inside peek.

Print Software Project or Emotional Roller Coaster?

Change is difficult for most people; everyone travels at their own pace through a process that starts with resistance and for most finishes in acceptance. You can improve your chances of success by communicating a lot in the beginning, providing emotional support in the middle and then becoming more of a coach once people are starting to accept there is really only one option – adapt or leave.

Print Software at Graph Expo

Web-to-Print and Print MIS vendors have always been represented at Graph Expo mostly hidden amongst the presses, wide format devices, and finishing gear. The trend we are seeing is less heavy equipment at the show, hence more room for software solutions to get the air time they deserve.

Web-to-Print Product Spotlight: PageDNA

This product spotlight focuses on three areas of the PageDNA offering: the store building wizard and project management approach to configuring new storefronts, their open approach to integrations, and the flexibility of their services model.

Graph Expo; It’s not drupa, but Chicago will have surprises too!

Graph Expo 2014 is shaping up to be an exciting show. WhatTheyThink contributor and industry guru David Zwang and Senior Editor Cary Sherburne highlight a whole range of new hardware and software updates visitors to the show should take time to see.

Becoming a David in a Goliath World

In the Biblical story of David and Goliath, David defeats the better-equipped and larger Goliath because he is able to transform his opponent’s advantages into disadvantages. This article applies that story to small print service providers and highlights the ways in which they can exploit the weaknesses of larger organizations.

Advertising Agency Revenues Up at Annual Rate of 7% Since Start of Economic Recovery

The latest data from the Commerce Department's Quarterly Service Survey shows that advertising agency revenues have climbed at the rate of 7% per year since the recovery began after June 2009. The rate of growth exceeds real GDP growth which has been +2.2% on an annual basis since that time. How did they do it? A strong emphasis on digital media strategy and production that's replaced their loss of commissions and fees for broadcast and print advertising. Publishers revenues have not come close to even that lackluster GDP rate. The steep decline for magazines and books is over, for now: they are not growing and the decline in revenues is mild. Newspapers, however, are still in long term decline. Newspaper revenues are about half of what the were in 2004.

Graph Expo to Showcase State of the Wide-Format Art

Graph Expo 2014 kicks off on Sunday. Every year, wide-format becomes a more conspicuous and important part of the show. Here is a rundown of some of the things you can look forward to on the show floor.