WhatTheyThink

Printing Industry Commentary & Analysis

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Postal Vision 2020; USPS at a Crossroads

A confluence of 150 innovative business thinkers and postal influencers gathered in Arlington, Virginia June 15 to consider and craft a bold vision for the American postal ecosystem looking ahead to 2020. Read More

PSDA Revitalized Through New Management Arrangement

Last year, PSDA (Print Services & Distribution Association) announced it had entered into a management agreement with association management firm SmithBucklin, the same organization that manages Dscoop and the XMPie Users Group. WhatTheyThink checked in with PSDA Board President Bill Prettyman and Executive Vice President Matt Sanderson to see how things were proceeding. Read More

PolyCello Becomes First SGP-Certified Canadian Printer

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Learn From the Winners: Monroe Litho

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Q&A On Sustainability

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Changing Our Mindset, Part 1 of 2

Dr. Joe takes a hard look at the nature of media, the costs and definition of journalism, and what cloud computing means. It's one of those eclectic mixes of data and information that the good Doctor has been known to conjure up. The brew is so big that it has to be spread over two columns! Watch for the next edition on July 11th. Read More

GCSF Underwrites 29 Young Scholars of Design and Graphics; Alan Siegel Accepts “Champion of Education” Award

Twenty-nine students have received a total of $40,000 in grants from the Graphic Communications Scholarship Award and Career Advancement Foundation, an organization that has disbursed nearly $300,000 for graphics education since 2002. Read More

Q and A: Sustainability in Print

Sustainability is very much in vogue for print corporations. But what sustainability actually means and its role in the industry is evolving and changing, so the directors of the Rochester Institute of Technology’s Sustainable Print Systems Laboratory answered questions for WhatTheyThink’s Stacey Skotzko. Read More

Market Transformation: Print Service Providers and In-Plants Step Up to the Challenge

Making the transformation from a print service provider into a cross-media and marketing service provider requires business repositioning, innovation, and redefinition of the overall value proposition. Service providers are working to gain a solid understanding of the next phase in the cross-media value chain as well as the implications for their businesses. Citing recent research, this article discusses how savvy service providers are reinventing themselves as they strive to meet marketers’ needs. Read More

The Efficiency Economy

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2011 NYU Prism Award Goes to RRD’s Thomas Quinlan; Alumni Award Is Presented to NAPL's Joseph Truncale

The New York University (NYU) Prism Award Luncheon celebrated its 25th anniversary today by conferring the honor for which it is named upon Thomas J. Quinlan III, president and CEO of R.R. Donnelley and Sons Company. Also honored was Joseph P. Truncale, president and CEO of the National Association for Printing Leadership (NAPL), who was named the recipient of the 2011 Alumni Award. Read More

Deconstructing Deals That Didn’t Happen (Part 1)

M&A transactions sometimes fall through. Poor judgment, misinformation, adverse business developments, and personal antagonisms can drive principals apart despite the mutual advantages of deals that should bring them together. This two-part article examines how and why they fail. Read More

Learn From the Winners: Standard Register

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Two Sides Comes to This Side of the Pond

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Integration: What's It Really All About?

"Integration" is as common of a word in technology as "synergy" is in business. Integration may not mean much to you, but it should because it unlocks opportunities for workflow automation and optimization. Bryan Yeager tells us all about it. Read More

Old Rules Still Apply: Getting Great Response from Your Communications

With all that has changed in commercial communications in the last 25 years…with email and the web…mobile technology…and social media…could direct response rules developed over 25 years ago still be relevant and useful today? In actuality, all the new media and messaging developments have INCREASED our opportunities to create, deliver and analyze measureable communications. Here is a fresh take on old rules of thumb that can dramatically improve response and engagement in prospect and customer communications. Read More

In 600 Square Feet, A Whole Wide World of Craft Printing

“My middle name is Franklin, so I had to become a printer.” And so Dave Moody did, honoring a family heritage and perpetuating the traditional arts of printing on vintage but very busy letterpress equipment. Read More

Industry Veteran Joe Demharter Speaks About Current Role at Presstek

Joe Demharter retired from The Pitman Company about three years ago, where he was President for eight years. After two years of taking it easy, he decided to get back in the game. During this interview, he explains why, and offers advice to printers for a successful future. Read More

Six Consecutive Profitable Quarters for U.S. Commercial Printing Businesses

Six Consecutive Profitable Quarters for U.S. Commercial Printing Businesses

The first quarter of 2011 continued a welcome continuation of profitability for the industry. The industry shakeout of unprofitable businesses, and the better management of healthier businesses continues to create an improved bottom line, but there are still great challenges ahead. The restructuring of the industry will be a continuing process in 2011 and beyond. Read More

Océ and manroland, an update

Andy Tribute attended the recent Océ Production Printing Summit and he comments on new Océ inkjet presses, the offering of pigment inks for certain markets, and the strategic alliance between Océ and manroland. Read More

Review of Paper Scorecards

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Learn From the Winners: EarthColor

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Will We Be Pining for 2008 the Way We Miss 1998?

We wish April showers were dollars flowing into print businesses, but that did not seem to happen. Who would have thought that we would miss 2004-2008, looking at that period as a time of stability? One of our recovery indicators, the NASDAQ, seems to have relapsed and may be heading for rehab. Perhaps the wild and fun ride it had on Ben Bernanke's QE2 has now come to an end. It may not get another cruise until he pilots a brand new ship, QE3, but rumors of that cruise liner's voyage are just that-rumors. QE2's huge midnight buffet was nice, but the economic heartburn may take a while to pass. Read More

Canon and Guests Investigate “Success with Print” in NYC

Canon brought its “Success with Print” educational series to New York City on June 7. The session was one stop on a 15-city tour aimed at helping printers locate new growth and profitability in a market where these opportunities are becoming increasingly hard to find. Read More

Frank Thoughts

All communication will some day be reduced to tweets -- small bursts of information 140 characters in length. They are the bumper stickers of the 21st century. Here are some of mine. Read More

The New Value-Add Equation

With today's generation of high-tech consumers, the use of a multi-media strategy is essential to better communication. In an environment where consumers are "always on," marketing executives must fashion advertising and marketing that is anchored firmly in relevance, interactivity, and measurability. This article provides a look into some of the firms that are stepping up to the challenge of becoming true cross-media partners. Read More

April 2011 U.S. Commercial Printing Shipments Down

April 2011 U.S. Commercial Printing Shipments Down

April 2011 commercial printing shipments were $7.08 billion, down -$109 million (-1.5%) compared to 2010. Adjusting for inflation, shipments were down -$366 million (-4.5%). Read More

What does the Groupon IPO have to do with print?

What does the Groupon IPO have to do with print? Or maybe we should say, what does print have to do with the Groupon IPO? In a word: Eric Lefkofsky. That would be the Eric Lefkofsky who founded Innerworkings. Read More

Legacy Decisions and Facing Uncertainty

Every established business works with previous decisions, no matter their subject (technology, business strategies, or personnel), they all share a common challenge to change. You are faced with moving from a certain state (your legacy decision) to an uncertain state (the better results you seek). Read More

Sustainability in 7

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Learn From the Winners: Patient News

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Mobile’s Not Just About Marketing; It’s About Optimizing Production

Mobile technology is not only changing the ways companies market. It is fundamentally changing the way people conduct business, and the printing industry is no exception. Bryan Yeager highlights some recent mobile developments related to production workflow. Read More

Sacks, Bensen, and Heidelberg Accept Educational Tributes at 2011 Gamma Gold Key Award Ceremony

On June 2 in New York City, Bob Sacks, a.k.a. “BoSacks,” became the 114th recipient of the Gamma Gold Key Award. Also honored for exceptional support of education were Annette Wolf Bensen and Heidelberg USA. Read More

Economy Gets Pause that Isn't Refreshing

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Business Development: How the Vendors Can Help

As printers continue to evolve their businesses to meet the new market realities, one of the challenges they face is how to optimize their operations and market their new products and services. This is an area where suppliers to the industry can provide significant help. This interview with Kodak's Deb Stranaghan outlines the new Kodak MarketMover program, designed to help printers transform their businesses. Read More

QR Codes: A Reality for B2B Marketers

Although they first gained popularity overseas, QR codes are now becoming popular in the United States. This is particularly the case for marketing applications. As is the case in the business-to-consumer (B2C) market, QR codes can be used to bridge the gap between print and mobile in the business world. This article discusses how B2B marketers are leveraging QR codes to expand their reach and improve their return on investment. Read More

Despite Help from Friends, Historic Print Shop in NYC Faces Possibility of Permanent Closure

Supporters of New York City’s historic Bowne & Co. Stationers are rallying to save it, but against what appear to be very long odds. Its parent organization has closed the storefront at 211 Water Street, stunning fans of the printing office and its extensive collections of antique types, type specimen books, and equipment. Read More

2013 Will be Sustainability "Tipping Point"?

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BBH Anticipates Sale to Private Investment Firm; Readies for Rebranding

Historically a major player in the printing world, Böwe Bell and Howell is seeking to move beyond it's recent Chapter 11 filing and redefine itself. WhatTheyThink outlines the company's current situation and what lies ahead. Read More

Web to Print – It is the Future for Print

I recently attended and spoke at the Xerox Forum, an event run in Berlin by Xerox Europe. I was speaking on a panel and was asked what I would recommend for printers to invest in within the next year. My answer was that I would recommend developing their Internet expertise in the area of web to print to make it easier for customers to work with them. Read More

Counterintuitive Economics

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Paper: Helping Grow Forests

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"Now, It's Garbage!"

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Learn From the Winners: PrintingForLess

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You Paid to Have it Printed & Mailed When?

Last Friday I received an advertisement in the mail from a dealership that has multiple locations within the Southeast. They were having an open house at all five of their facilities which included a hamburger or hotdog lunch and door prizes. I read the oversized tri-fold mailer as I walked from the mailbox into the house and then onto the back deck and sat down. Read More

Consolidated Graphics emerge a Resounding Success

This is the second year for Consolidated Graphics (CGX) emerge conference. This is a truly unique event, which I had the pleasure of attending this year. The nearly 500 CGX customers who attended came to learn about new technology, new processes and stay current with the trends in a dynamic environment. Read More

Data-Mail, Inc.: Success = Full Service Plus Innovation

Founded in 1971 by Andy and Joyce Mandell, Data-Mail has evolved into a full service print and mail processing company. One of the key principles in the establishment of the company was full service from a single source. This article provides an overview of Data-Mail’s capabilities, technological investments, and campaigns. Read More

As the Media Mix Evolves, Print Remains Important

Today, digital technologies and applications largely dominate the buzz generated in the worlds of media and marketing. Does that mean that print will fall by the wayside, or is print evolving with the general media mix? Bryan Yeager explores the relevancy and importance of print in a growing world of digital media. Read More

USPS Volume Mix Changes; Periodicals Still Declining

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Updated Green Report

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Two Sides On the Radio

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Environmental Innovation Awards

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Urgency Gets No Summer Vacation This Year

What do Social Security checks, grandchildren, bedtime and doctors have in common? Dr. Joe explains it all, and has some suggestions about what the industry should be thinking about during summer vacations and summer shutdowns. He's on the "it's 1994 again" rant once more, so you've been warned. Read More

Millions of books, one at a time

In 2008, the production of non-traditional print-on-demand books exceeded traditional book publishing for the first time. Since then, its growth has been overwhelming. The market is now closing in on 10 times the output of traditional titles. What is more amazing is that this growth has been one book at a time. Read More

Wish You Were Here

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Social Networking Vending Machine

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Speaking of the Moral Compass

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Two Ways to Make Your Marketing More Relevant

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Democratization of Professional Printed SMB Marketing Materials

Innovation can increase the size of existing markets by expanding the addressable market size. While many printers are looking to expand outside of print, there is still room to expand the print market into previously unaddressable segments by leveraging technology. Read More

Agri-Fiber Paper

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Speech-Powered Cellphones?

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RIP Green Marketing?

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Reputation Management - Do unto Others

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Is Memjet a Disruptive Technology? Let's Ask Delphax

WhatTheyThink has published various pieces about Memjet over the last several months, but most of it has been focused on the label and office markets. At the end of last month, Memjet's latest partner was announced-Delphax Technologies, a provider of high-speed digital monochrome printing. The strategy is that the Memjet collaboration will jumpstart them as a player in the color digital market. Article Read More

Inflation and Worker Earnings Moving in the Wrong Directions

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Have you entered the Web2Awards Competition Yet?

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Printing Industry Suppliers Work to be Green

Printing industry suppliers have worked hard to introduce products to be more environmentally friendly. A number of suppliers are also working to lessen their environmental impact in manufacturing and distribution. Here are a few of the many examples of how industry suppliers are practicing good environmental stewardship. Read More

Reaching the Next-Generation CMO

During the second quarter of 2011, executive search firm Russel Reynolds highlighted the emergence of next-generation marketers who are expanding beyond traditional marketing to span areas such as digital, mobile, and social marketing. This article outlines how executives in the printing industry can support tomorrow's marketing executives and help ensure their own success in the future. Read More

A Visit from a Chinese Publishing Delegation, and a Thought about “the Human Factor” Behind the Numbers

Yesterday, I had the opportunity to brief a group of visiting Chinese publishers and printers on the state of the industry as experienced by their counterparts in the U.S. Our discussion highlighted the similarities that link China’s and America’s publishing sectors amidst profound market shifts in both countries. It also illuminated a few notable differences that distinguish our industry’s attitude toward change from theirs. Read More

Who is your pick for CEO of the Year?

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Solving Marketers' Problems with Data-Driven Solutions

To successfully build out marketing services and solutions, companies need to ask what problems they're trying to solve. Data remains a sticking point for marketers; a problem for service providers to solve. Bryan Yeager explores these data-related issues and how they can be addressed. Read More

Standard Register: A Transformation Story

Standard Register is nearly 100 years old, but with its recent rebranding and the transformation efforts being driven by President & CEO Joseph P. Morgan, Jr., the company is placing itself squarely in the 21st Century. It has reported three quarters in a row of profit and has a positive cash flow, a sign that Morgan’s transformation strategy is working. Read More

New Life for Old Books

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That Old College Try II

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The L-Shaped Recovery Rolls On

Unemployment went up, but the headlines were happy. Commodities prices drop sharply, but how far they have risen seems to be forgotten. The Fed feels rewarded for its inaction, and Dr. Joe finds a silver lining. Read More

New Mac "Rogueware" Alert

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“The Freedom Press” Makes Art of the Art of Printing

“Heavy metal” is the printing industry’s affectionate term for presses. It also denotes the material that accounts for 95% of what a conventional printing machine is made of. Now, a sculptor has unconventionally added bamboo, cork, oak, and rope to the equation—and the result serves equally well as an art object and as a functioning example of the thing it represents. Read More

PaperPhone: The Smartphone of the Future?

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EFI Connect Continues to Grow

EFI held its 12th annual Connect users' conference April 26th through 29th at the Wynn in Las Vegas. Attended by approximately 1,000 customers and a record number of partner sponsors, along with an international group of journalists, Connect was a success by anyone's measure. Read More

March 2011 U.S. Commercial Printing Shipments Up; Twelve Months of Increases

March 2011 U.S. Commercial Printing Shipments Up; Twelve Months of Increases

March printing shipments were up, resulting in 12 consecutive months of increase. Dr. Webb explains how the easy comparisons to the prior year are about to end, and that the balance of 2011 will be about the same as 2010. He reviews the upcoming data revisions from the Commerce Department on May 13, the importance of inflation adjusting company financial data, and the shipment rates of Canada's commercial printing industry. Read More

Sappi Eats their Own Cooking

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QR Codes Are Everywhere!

Statistics from Mobio Identity Systems, Inc. show that QR code scanning is becoming increasingly popular among U.S. consumers. Magazines, retail establishments, and industry vendors are also beginning to adopt QR codes to entice people into using their mobile phones to interact more deeply with advertising. This article provides compelling statistics and discusses how companies of all sizes are leveraging QR codes to expand their reach. Read More

Recovery Indicators Better than the Recession Start, but are Now Stalling

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Is Consolidation the Future? (Part Two)

In a recent article I covered the acquisition of part of St Ives Group, one of the largest web offset printing operations in Europe by a competitor, Walstead Investments, to create the largest magazine web offset printer in the UK. Since then there have been significant developments among Walstead’s competitors that are likely to change the structure of magazine printing in Europe. This article covers the latest developments in this market area Read More

Environmental Impacts of Electronic Devices

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The Old College Try

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Five Big Picture Trends to Consider as you Position Your Business for the Future

As you consider how to position your business for the future, one important step is to look “outside in”. This means looking beyond your core strengths, even looking beyond the needs of your customers. This involves an understanding of big, broad, macro trends that will influence how people will live and work, as well as where opportunities will exist for businesses like yours in the years to come. Read More

Wrapping Your Head Around Analytics

The term “analytics” is now a common part of the business and technology lexicons due to the increasing importance and ubiquity of data. You may have heard of analytics, but what’s it all about and why does it matter to your print business? Bryan Yeager helps you wrap your head around analytics. Read More

Judge’s Ruling Threatens Some Reforms at McCormick Place; “Disappointed” Reaction from Graphic Arts Show Company

It was to have been a new deal for exhibitors at Graph Expo, Print, and scores of other trade shows at Chicago’s McCormick Place: a set of legislative reforms aimed at making it easier and less expensive to produce events at the lakeside expo and convention center. But, a recent ruling by a federal judge has overturned some of those changes and may keep them from being retained. Read More

Q1 GDP Disappoints, but No One is Surprised

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Mercury Print Productions – Learning Lessons about Educational Publishing

Digital technology has disrupted and transformed the established teaching and learning paradigm. Today’s students are captivated by the personalization and socialization of online tools - the ability to build large networks of friends; share their thoughts, feelings, and goals; and communicate as they wish. Digital tools are having a tremendous impact on the educational publishing market. This article discusses how Mercury Print Productions is addressing today’s changing market dynamics. Read More

InnerWorkings Continues its Quest to be a Big Player

Since 2001, InnerWorkings has been swiftly growing and trying to position itself to overhaul the print procurement world. The future does appear bright for the Chicago-based company; however, it still has to work against established trends in printing and angle itself to be different - even revolutionary - from its competition. Read More

Plant Tours: Excursions to Nowhere?

We came across this post about printing plant tours while researching something else. The writer is a consultant who sells branding, marketing, and design services, and he’s clearly somebody who’s spent a lot of time inside printing plants. Read More

Cyril Scott, a CGX Company, Invests More than $10 Million Despite Economic Downturn

Lancaster, Ohio, based Cyril Scott, a CGX company, has invested some $10 million in equipment, technology and people over the past two years, despite a difficult economic climate. Senior Editor Cary Sherburne spoke with Cyril Scott President Matt Coltharp to find out more. Read More

No Time for Social Media? There are options... (Part Four of Four)

In this final part of a four-part series, Senior Editor Cary Sherburne interviews two more printing firms about their social media experiences. Part One examined the reasons why printing firms need to be engaged in social media and reviewed offerings by MarketingIdeasForPrinters that make social media as easy as a click of the mouse. Part Two reviewed the Grow Socially offering for Social Media services. And Part Three looks at the experiences of a supplier, Komori and a printer, Quad/Graphics. Read More

Shocking News! Gas is One-Fifth the Price it Was in 1980: Here's Why

Things are never what they seem in economics, like how we paid $10.78 per gallon for gas in 1980. Dr. Joe explains the strange math that reminds us about the distortions of inflation and the wonder of ingenuity, and how news reporters unaware of them. Pepsi made a huge blunder with social media, but we should be encouraged by their mistake because it should inspire print business executives that they are just as smart as those Ivy League execs with all their market research reports. We may have the ultimate weapon: common sense. Read More

Happy Anniversary To Us

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WhatTheyThink Announces the Winners of the Third Annual Environmental Innovation Awards

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Frank looks at recent industry events

We’ve asked if the print industry can still support multiple trade shows. Now Frank is wondering about trade associations. He went to a couple recent events and he’s reported back to us on what kind of year we’re having on the event circuit. Read More

Q&A for Economic Webinar of April 20, 2011

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