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So you want to be a Marketing Services Provider?

David Zwang has a new series for WhatTheyThink readers called “Print + eMedia: the path to success.” David will take readers through the variety of channels printers now have to reach potential customers. This first article goes through the basics of what it means to be a marketing services provider.

Monday, July 19, 2010

Cross media publishing is no longer an option; it is becoming a fact of life for all of those involved in the vertical market of publishing. The addition of eMedia channels like searchable web, tablet, mobile, social media and email to the established print channel as alternative means to reach markets has created lots of confusion... and opportunity. Whether you publish for profit, in magazines and newspapers, or as a function of marketing and sales support, the ability to reach and target your audience is becoming more difficult and further distributed. In fact, cross media communication is an increasing requirement for most businesses, even those not directly involved in publishing. The growing impact and rapidly changing developments in communication and computing, along with the growth of global business are the forces that are driving much of this.

These changes affect just about everyone in the value chain, including marketers, publishers, designers, premedia houses and printers. They impact how you do business, your production infrastructure, your workflows, and your personnel requirements. Ultimately, how well you understand all of this will allow you to position yourself and your company for success today and in the future. In this biweekly series we will discuss these issues and provide practical information on how to address them.

This first article takes a look at some of the issues and enabling tools that should be considered as printers make decisions about becoming Marketing Services Providers (MSP). The reason I elected to open with this topic first is that by understanding it, you will understand one of the main drivers for why you need to look at cross media as a core business process model.


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About David Zwang

David Zwang travels around the globe helping companies increase their productivity, margins and market reach. He specializes in production optimization, strategic business planning, market analysis, and related services to companies in the vertical media communications market. Clients have included printers, manufacturers, retailers, publishers, premedia and US Government agencies. He can be reached at [email protected].

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With more than 2,000 ColorStream units delivered worldwide, Canon has introduced the new 7000 series for mid-range production. To say that Canon has been broadening their portfolio of production printers is probably an understatement. There are new developments in the ProStream platform and the new iV7 B2+ cut sheet press is about to hit the street. Read More

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The Start-Up Chronicles: dappas—Next Level E-Commerce Packaging Intelligence

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The ultimate goal of dappas is to help facilitate design and eliminate the entire prepress production, so all the converters who are working with them get a stream of work that is ready to go to press and converting. Read More

Labels and the Connected Supply Chain

Labels and the Connected Supply Chain

You can think of this very competitive connected supply chain landscape in four layers: material suppliers, label converters/printers, hardware OEMs, and software/platform players. The connected supply chain has changed from moving things hand-to-hand or through email to more full-featured automated systems. The good news is that, as a converter, after you decide where you would like to start, there are so many options for you to select from. Read More

Direct-to-Object: Challenging Labels and Tags or Offering New Opportunities?

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Print is a very adaptive technology and direct-to-object (DTO) is another area where it can offer new opportunities for PSPs and product manufacturers. Today, most of the product and packaging decoration (i.e., labels and tags) that exists is handled by a label converter. It is a well-established process that probably won’t disappear. However, it can and will be challenged by inline DTO printing solutions, offering new opportunities. Read More

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