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Small Business’ Growing Investment in DIY Marketing Software Creates Opportunities for Savvy Printers

Increasing numbers of small and mid-sized businesses are investing in DIY marketing automation. Platforms such as MailChimp, Pardot, and HubSpot lower the barrier to entry, but without the marketing and database expertise to put them to use, those tools are little more than window dressing. Heidi Tolliver-Walker explains how understanding where and how to plug in can be of significant value to those customers.

Tuesday, February 07, 2023

Increasing numbers of small and mid-sized businesses are investing in DIY marketing automation. Platforms such as MailChimp, Pardot and HubSpot lower the barrier to entry, both in terms of cost and skills required, and make onboarding easy. If your customers have an Internet connection, they have marketing automation.

With these platforms, even your smallest customers can design their own mailings, manage their own mailing lists, and send personalized email campaigns.

These tasks used to be the exclusive domain of larger companies with fully staffed marketing departments. Not anymore. The typical HubSpot customer has only one - 10 employees and $1 million - $10 million in revenue. These platforms have become so easy to use that even the front of house can send out triggered emails.


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About Heidi Tolliver-Walker

Heidi Tolliver-Walker is former print industry magazine editor and long-time industry analyst, content developer, author, and blogger. She has written for the industry’s top publications, research companies, and private companies for the past three decades — so long that she still has an AOL address, which she signed up for back when AOL was still cool. You can reach her at [email protected].

Recent Articles from Heidi Tolliver-Walker

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The Data Center Debate: Is It Coming to a Town Hall Near You?

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