Log In | Become a Member | Contact Us


Market Intelligence for Printing and Publishing

Connect on Twitter | Facebook | LinkedIn

Featured: Special Report: Printing Outlook 2019     Production Inkjet     Installations and Placements Tracker

Who is Running Your Business? People or Software

Published on June 22, 2017

Your software should run your business, your people should run your software. Can you easily get to the trusted data of your business? Is it in a trusted system of record (Print MIS/ERP)? Or do you have to gather up data from many different sources to get to a version of the truth? Jennifer Matt interviews Jane Mugford about helping printers transition from people run business to a software run business.

         Email Icon Email    Reprint Icon Embed/Reprint

 

Discussion

By Shane Parker on Jun 22, 2017

So the answer to this problem is............

 

By Jennifer Matt on Jun 22, 2017

Shane,

Your people should run your system, your system should run your business.

This starts with a Print MIS/ERP that is your trusted system of record. When you need "data" about your business do you turn to a computer to look into your Print MIS? OR do you go ask an individual working in your organization?

Printers who are thriving in this increasingly data-driven world can look into their systems (software) at any time and answer their questions about what's happening now, what happened in the past, what's predicted to happen when this next financial period ends.

The system keeps track of the business (that's what computers/software/technology is good at). The people should use the system to deliver innovation, customer service, and optimization.

 

By Robert Godwin on Jun 23, 2017

Great point on actually using the MIS. Two points to make here;
1. Jane mentions people running around. Sounds like wasted steps to me. An MIS system properly deployed guides the staff where they should be to perform a task.
2. Going to the MIS screen. Our approach to send the data directly to the worker. We use a wireless mini tablet as a wearable screen. The worker receives the task and confirms receipt and completion through the tablet. Saves steps by reducing trips back to a workstation.
The MIS interface provides the opportunity to use a points system for measuring effectiveness and the value of the tasks a worker performs. The more tasks achieved in a timely fashion and within specifications, the more valuable the worker, and the greater the pay.
Meritocracy through MIS data.

 

Post a Comment

To post a comment Log In or Become a Member, doing so is simple and free

 

 

Recent Videos

 

Video preview: Alaska's Interior Graphics and Printing Has Come a Long Way

Alaska's Interior Graphics and Printing Has Come a Long Way

Published: March 25, 2019

Michelle Maynor, "Print-cess" at Interior Graphics and Printing in Fairbanks, Alaska, talks with Richard Romano at the NPOA Conference about the company's 70+-year history and how it has grown from business printing to adding wide-format and promotional graphics.

 

Video preview: Frank Takes the Cake

Frank Takes the Cake

Published: March 22, 2019

Frank talks sweetly about custom-printed cookies, cakes, and other comestibles and how this could tie into personalized packaging. Inkjet-printed icing and edible material can create type and photographic imagery for many delicacies.

 

Video preview: Sarah Barr Offers Advice to New Print Owners

Sarah Barr Offers Advice to New Print Owners

Published: March 21, 2019

Sarah Barr, Owner of Konhaus Print and Marketing, talks with Richard Romano at the National Print Owners Association (NPOA) Conference about navigating the world of print as a new owner, and how her company can help customers with marketing.

 

Video preview: Gaby Mullinax: From Film to FASTSIGNS

Gaby Mullinax: From Film to FASTSIGNS

Published: March 20, 2019

After nearly 20 years running a retail photo boutique, and as the transition to digital photography and the electronic/social distribution of images was taking place, Gaby Mullinax saw new opportunities in signage and purchased a FASTSIGNS franchise. She talks to Kelley Holmes about her journey.

 

Video preview: Xerox Updates Inkjet Lines; Offers Complete Workflow Solutions

Xerox Updates Inkjet Lines; Offers Complete Workflow Solutions

Published: March 19, 2019

Paul Morgavi, CTO of Ink Jet and Novel Printing for Xerox, discusses updates to the Trivor and Rialto lines of production inkjet presses, including increased productivity and enhanced image quality. Xerox provides an end-to-end solutions for customers through extended software, workflow, and printing system integration.

 

Video preview: Matthew Romero Expands His Print Business with FASTSIGNS

Matthew Romero Expands His Print Business with FASTSIGNS

Published: March 18, 2019

Matthew Romero, a FASTSIGNS franchisee, has been in the printing industry his entire life. He opened a sign shop in 2015 and greatly expanded what he could offer by being part of the FASTSIGNS network. He also talks about a mural project he recently completed for a local high school.

 

View More Videos

 





Become a Member

Join the thousands of printing executives who are already part of the WhatTheyThink Community.

Copyright © 2019 WhatTheyThink. All Rights Reserved