Log In | Become a Member | Contact Us


Market Intelligence for Printing and Publishing

Connect on Twitter | Facebook | LinkedIn

Featured:     Production Inkjet Tools & Resources     Industrial Print Analysis     European Coverage     Conversations on Print Podcast

Thought Leadership Video Series

Judy Hansen of JS McCarthy Printers on using EFI's MIS Systems

Published on June 21, 2012

Judy Hansen, Director of IT at JS McCarthy discusses using EFI solutions and shares how they use the tools and the impact they've had on their internal workflow and data collection. They've since added other tools and Judy discusses their impact as well.

Cary Sherburne:  Hi, I’m Cary Sherburne, Senior Editor at WhatTheyThink.com.  And I’m here with Judi Hansen, who is the Director of Information Technology for J.S. McCarthy, in beautiful Maine.  Welcome.  

Judi Hansen:  Thank you.  

Cary Sherburne:  So, I met – you’ve been in EFI customer for quite a long time, and back to the Hagen days.  

Judi Hansel:  Yes.  

Cary Sherburne:  And I’m wondering if you could just give us a little idea of what the EFI Solutions have done for your business in terms of improving productivity, profitability, etcetera?  

Judi Hansen:  We were – we had an MIS system years ago called the Caron system, and actually it was the system that Udi Arieli had run at that time.  

Cary Sherburne:  Okay.  

Judi Hansen:  So we actually were a Caron customer, had Caron scheduling, and when EFI acquired his company we upgraded to the Hagen System.  And right from the beginning, we just started adding the apps.  We bought it with estimating and we rolled out estimating, job management and data collection first.  That went really well within the first year, it really made a difference on how – on workflow, how quickly we could really respond to quotes and you know customers today, they’re not going to wait two days for an estimate, they want it in two hours.  And that these tools help us to respond to that.  And also, data collection on back, we had manual com sheets and so, data collection made a big difference.  

We immediately followed right up with the accounting package, we since have gone and bought Print Site Internal, Print Site Fulfillment, we’ve got into fulfillment business and that was a tool that helped us hook it right up to Monarch.  Print Full Scheduling, we were one of the earlier adopters of Print Full Scheduling and that tool is probably one of the best tools we’re put in and I know Udi feels very strongly about that.  And… 

Cary Sherburne:  No stickies on white boards, huh?  

Judi Hansen:  No, no more – we actually had a white board on the wall, we moved all the tags, we took it down one day and let Print Flow took it or take it.  

Cary Sherburne:  That’s great.  

Judi Hansen:  But, you know, Print Flow has really made a difference in our company, allowed us to optimize our capabilities and be more profitable.  So each of the tools that have come along that have worked with – and Hagen’s, now called the Monarch System, and each of those tools that we have put in each help us become more profitable.  And I think, you know, the whole concept of less touches, easier to do the steps, that’s the direction we are continuing to move in.  

Cary Sherburne:  Now, so, as over – as you’ve made this sort of transition and really transformation of your business, what does that say in terms of the employees?  I mean, you’re the Director of Information technology, what do you have to do in terms of changing the employee base to a more IT focus?  

Judi Hansen:  Well, you know, we’re very fortunate.  We have a lot of long-term employees.  And they have come along with us on this journey of becoming more technical and maybe you’re not as techy as me or every want to be.  That’s mostly what I find.  But I think that they have really embraced the technology.  I think helping them in their own life with the, you know, the addition of technology of the laptops and the iPads and the iPhones, they’re starting to use this in your personal life.  So, we found most of them really have embraced it and you know, that’s one of the things at J.S. McCarthy, they’ve really stayed in the leading edge of technology.  

Cary Sherburne:  So you haven’t had to go out and hire a whole bunch of new people.  You brought your people along with you.  That’s terrific.  

Judi Hansen:  Yeah.  We took our existing people and trained them and brought them up to speed on the technology they needed.  

Cary Sherburne:  That’s terrific.  

Judi Hansen:  And if they – if a new person does come to us and is missing that background, we provide that for them.  

Cary Sherburne:  That’s terrific.  

Judi Hansen:  Yeah.  

Cary Sherburne:  Well great, it sounds like a wonderful business and it sounds like a good partnership you’ve got with EFI.  

Judi Hansen:  Yes.  

Email Icon Email         

 

Post a Comment

To post a comment Log In or Become a Member, doing so is simple and free

 

 

Recent Videos

 

Video preview: Frank Talks about a Slowdown In Ebooks And An Upsurge In Printed Books

Frank Talks about a Slowdown In Ebooks And An Upsurge In Printed Books

Published: November 17, 2017

Frank found an article in the Wall Street Journal about print books and ebooks. One graph showed a slowdown in ebooks and an upsurge in printed books. This warranted commentary, of course.

 

Video preview: PrintIQ's Approach to MIS and Workflow

PrintIQ's Approach to MIS and Workflow

Published: November 16, 2017

Mick Rowan (Director) and Adrian Fleming (Sales Director) at PrintIQ share their vision and approach to a cloud based management workflow system that goes beyond traditional MIS.

 

Video preview: Benefits of Belonging to a Purchasing Cooperative

Benefits of Belonging to a Purchasing Cooperative

Published: November 15, 2017

John Braceland of Graphic Arts Alliance talks about the member-run purchasing cooperative and how it helps printing companies increase buying power and save money on equipment and supplies.

 

Video preview: GMG Shows off Color Server 5 and PrintFactory by GMG at SGIA 2017

GMG Shows off Color Server 5 and PrintFactory by GMG at SGIA 2017

Published: November 13, 2017

Bart Fret, Director of Sales at GMG, talks Color Server 5 and PrintFactory at SGIA 17. These two products were the main focus of the show for them and Bart differentiates them both from other software offerings in the wide format segment.

 

Video preview: Ricoh Introduces Ricoh Pro T7210 at SGIA

Ricoh Introduces Ricoh Pro T7210 at SGIA

Published: November 13, 2017

Dan Johansen, Marketing Manager at Ricoh, talks about their new Ricoh Pro T7210 flatbed device shown at SGIA. With new ink development, this device is able to produce custom graphics with a large diversity of substrates.

 

Video preview: Frank Visits Gamse Lithographing Co

Frank Visits Gamse Lithographing Co

Published: November 10, 2017

Gamse Lithographing has been around since 1894. Production Manager Mark LeDonne took me on a whirlwind tour of a super label plant that uses almost every printing process. But Frank found Mark’s personal history more interesting.

 

View More Videos

 

Become a Member

Join the thousands of printing executives who are already part of the WhatTheyThink Community.

Copyright © 2017 WhatTheyThink. All Rights Reserved