Log In | Become a Member | Contact Us


Market Intelligence for Printing and Publishing

Connect on Twitter | Facebook | LinkedIn

Featured:     Print 2017     Production Inkjet Tools & Resources     Industrial Print Analysis     European Coverage     Conversations on Print Podcast

Thought Leadership Video Series

Pitney Bowes software is integral at the NISC

Published on January 10, 2011

Rick Willmann, Manager of Automated Mail Services for the National Information Solutions Cooperative, shares with Cary the volume their facilites output and how Pitney Bowes products integrate with their workflow for a virtually error free process.

Cary Sherburne:  Hi, I’m Cary Sherburne, Senior Editor at WhatTheyThink.com and I’m here with Rick Wilmann, who is Manager of Automated Mail Services for National Information Solutions Cooperative or better known as, loving known as NISC.

Rick Wilmann:  NISC.

Cary Sherburne:   And maybe you can start by telling us a little bit about the business model at NISC, who do you serve, how big is the company and that kind of thing.  

Rick Wilmann:  Well, we’re a national company, but we have customers in 47 states and American Samoa, and we just recently partnered with a new company in Canada that has 13 telephone companies.  We’re a software cooperative.  We are owned by over 400 electric cooperatives and 110 telephone cooperatives.  We are in the business to serve their software needs.  With the software that we provide them, we are able to create the data and then the data is then transferred over to us and we actually print and mail from our location.  We have two locations, one in Lake St. Louis, Missouri, and one in Mandan, North Dakota.  The Lake St Louis facility produces about six-and-a-half million electric statements each month. 

Cary Sherburne:  Wow! 

Rick Wilmann:  In our North Dakota facility produces about 750,000 telephone statements each month and those consist of four or five pages each. 

Cary Sherburne:  Right. 

Rick Wilmann:  On the electric utility side, we use the Pitney Bowes APS and MPS inserters.  The data is transferred to us from all of our customers via an FTP and once they transfer that data, our processes are automated to where we use a Dot One, which is a Pitney Bowes product statement composition software.  We take that data and create their statement from the Dot One data file we also use Check by Mail, so we use that for the intelligent mail bar code and tracking those mail pieces.  We also use the MRDF files, the data matrix file for intelligent inserting on our inserting equipment.  And since we’ve implemented this too, a little over two years ago now, with the assistance of Pitney Bowes, we have had one inserting error in the last 200 million pieces of mail that we’ve produced. 

Cary Sherburne:  That’s absolutely amazing. 

Rick Wilmann:  Yeah.  And they were actually able to track it down to a software glitch on that one piece of mail and they were able to figure it out and we had a software patch installed on our inserting equipment and we have not had an electronic error.  We all make human errors, but if there was a damaged piece of something like that, we’ve had those from time to time, but on the electronic error, we have not had one now in over a year. 

Cary Sherburne:  That’s amazing. 

Rick Wilmann:  So we’ve probably mailed out 75 to 80 million statements without an error… 100% integrity on our inserting equipment. 

Cary Sherburne:  That is amazing.  So you’re moving towards this whole white paper factor where even for the envelopes it’s going to be white paper in and full-color out. 

Rick Wilmann:  Right now we do… we do white sheet printing right now, we do not have any preprinted forms, we don’t have any preprinted envelopes, but what we’re wanting to get to is to even take the windows away to get to completely blank stock, blank paper costs less than preprinted paper, of course.  Roll feeding costs less than cut sheet. So we’re constantly looking for ways to reduce costs, increase productivity, increase quality and increase integrity. 

Cary Sherburne:  Looks like you’ve got a good business partner in Pitney Bowes to get this done. 

Rick Wilmann:  Pitney Bowes has been great to work with.  We have had a partnership with them now for six, going on seven years.  The nice thing about working with Pitney Bowes is, we’re not a customer to them, they’re actually helping us grow. 

Cary Sherburne:  That’s great.  Thank you very much Rick. 

Rick Wilmann:  Thank you.  

Email Icon Email         

 

Post a Comment

To post a comment Log In or Become a Member, doing so is simple and free

 

 

Recent Videos

 

Video preview: Third-Generation Printer Cockrell Enovation Improves Productivity with HP Indigo 10000

Third-Generation Printer Cockrell Enovation Improves Productivity with HP Indigo 10000

Published: August 15, 2017

John Cockrell, Vice President at Fort Worth based Cockrell Enovation, has used its new HP Indigo 10000 press to migrate work from offset for more efficient production. Hear what he has to say about the future of offset in his business and the kinds of applications he is producing on the HP Indigo 10000. HP Indigo's Business Development team has been a partner in this transition.

 

Video preview: Bud Light, HP and Esko: From Ideation to Production in Less than a Month

Bud Light, HP and Esko: From Ideation to Production in Less than a Month

Published: August 14, 2017

Michael Cox, a Solutions Architect at HP, Inc., talks about HP's collaboration with Esko to create limited edition Bud Light cans for a special event using Studio for Sleeves and HP's Mosaic in the design process. This eliminated the need for physical samples in the approval process. From ideation to production in less than a month -- amazing!

 

Video preview: Frank: Xeikon Roll-fed Digital Press 25th Anniversary

Frank: Xeikon Roll-fed Digital Press 25th Anniversary

Published: August 11, 2017

We are coming up on the 25th anniversary of the Xeikon roll-fed digital color printer. Frank shows some of the classic work done by this venerable machine, which is still helping printers worldwide to make money.

 

Video preview: COT Holdings Upgrades to HP Indigo 12000 for Enhanced Productivity

COT Holdings Upgrades to HP Indigo 12000 for Enhanced Productivity

Published: August 8, 2017

Nigel Worme, Managing Director of COT Holdings in Barbados, was an early adopter of HP Indigo digital presses. The third generation family company is now on its 5th generation of Indigo presses with the acquisition of an HP Indigo 10000, now field upgraded to an HP Indigo 12000, providing a single sheet size for offset and digital presses that streamlines workflow.

 

Video preview: Inside Mossberg & Company's Evolving Commercial Printing Operation

Inside Mossberg & Company's Evolving Commercial Printing Operation

Published: August 7, 2017

James Hilman, CEO of Mossberg & Company discusses their evolution from sheetfed commercial printing on paper to digital and flexo printing for packaging, even on cans!

 

Video preview: Frank Catches Up with John Werner

Frank Catches Up with John Werner

Published: August 4, 2017

Frank caught up with John Werner, past editor and publisher of the Green Sheet, an industry newsletter. For 12 years, John attended every show, conference, and seminar and reported it in Graphic Communications World, which is still published.

 

View More Videos

 

Become a Member

Join the thousands of printing executives who are already part of the WhatTheyThink Community.

Copyright © 2017 WhatTheyThink. All Rights Reserved