NAPL Top Management Conference 2010

Marco Island, Florida

February 14-17

Interviewer:  Hi.  We're here with Dean Hanisko of Great Lakes Integrated in Cleveland, Ohio.  We're at the NAPL Top Management Conference.  Dean, the first question I had for you is what is your one main takeaway from this year's TMC?

Dean Hanisko:  You know, this year, as in every other year, it's a combination of content and sharing our opinions of that content with our peers.  Andy is always -- has been wonderful with looking at the State of the Industry and what's going with it.  We've had a couple of sessions with client-side presenters and the ability to actually share that with our peers has just been fabulous.

A very tough year behind us and good things to come for those of us that are ready to go after that and I think the people that are here are certainly the ones that are in the position to do that 

Interviewer:  Absolutely.  And I understand you were just today on a panel.  Tell us a little bit about the topic of that and what maybe you got out of it and also what you shared.

Dean Hanisko:  You know actually I think that was probably the best of the presentations all day but I had nothing to do with it.  Actually it was a very good panel.  A lot of very bright people up there on the stage and the concept was how we can help our clients profit and profit from helping our clients profit.  Different businesses, different business models, but everybody really had sort of the same concept of understanding our customer's customers, understanding their business challenges and then being able to turn that into something we can help them with at the end of the day, we become a resource, price becomes a non-issue, you help them win, you win. 

Interviewer:  I'll bet that was a great session for presenters and attendees alike. 

Dean Hanisko:  Well I think it was 

Interviewer:  Sounds great.

Dean Hanisko:  I think it was very well accepted.

Interviewer:  Well Dean thanks for taking out some time to talk with us today and we appreciate it.

Dean Hanisko:  Great.  Thanks.