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Konica Minolta Launches Managed Content Services Globally to Change The Game for Businesses

Tuesday, September 09, 2014

Press release from the issuing company

SINGAPORE - Konica Minolta, Inc. (Konica Minolta) today announced the launch of global Managed Content Services (MCS).  MCS aims to improve operational efficiency by streamlining the digital workflow and is tailored to meet the needs of the individual. Konica Minolta targets to achieve revenues of 10 billion yen in three years with the new service.

BACKGROUND

Under its Medium Term Business Plan "TRANSFORM 2016", one of Konica Minolta's major management policies is business expansion by increasing capabilities to provide services and solutions.

The new service will manage and utilise the exponential information growth by combining software and MFPs (multi-functional peripherals) as the input / output devices. Konica Minolta MFPs function as hubs and act as enablers to the business environment; to streamline customer's workflow and daily business process throughout the document lifecycle.

VALUE Konica Minolta OFFERS

One of the major challenges faced by businesses across industries is the management and utilisation of business information. For example, getting the information to the right person at the right time, time spent in retrieving invoices, orders, reports and correspondences, growing mobile workforce, increasing paper workload and emails; and adhering to the information security policies. 

Konica Minolta Managed Content Services addresses all these challenges by streamlining and optimising business process around the contents.

  • Capture, reformat and retrieve documents more quickly to speed the workflow.
  • Scan, save and share documents electronically, reducing paper and energy cost.
  • Organise and categorise document workflow so everyone stays in the loop from anywhere at any time.
  • Safeguard sensitive information, respond to changing compliance demands.

With over ten years of experience through its Optimised Print Services (OPS), Konica Minolta offers consultancy, implementation of infrastructure and managed services to businesses across industries. Nearly 6,000 customers worldwide have their processes optimised with regards to the handling and utilisation of information through OPS. Customers can look forward to benefit from a total solution with the integration of technologies and Managed Content Services in their daily work processes. This exemplifies Konica Minolta dedication to be at the forefront of technological innovation and provision of services and solutions.

"Managed Content Services will be a game-changer and empower our customers to transform their business and boost competitiveness" said Jonathan Yeo, general manager, Konica Minolta Business Solutions Asia Pte Ltd.

Konica Minolta Managed Content Services will be available through our global network that serves our global customers.

--- MCS definition ---

Gartner, "Managed Content Services' Time Has Come" Ken Weilerstein et al, 15 July 2013 According to Gartner, "MCS is a comprehensive package that rationalizes, streamlines and optimizes business communications by providing customers with consultative help, software and implementation. It provides a suitable business model to solve the problems that are too small and isolated to get the attention of large content management projects, and delivers it to organizations and departments that lack the skills and focus to construct their own solutions. In the early stages of maturation, it is tightly coupled with MPS and focuses on communications inside of the organization."

 

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