Following a year of unprecedented success for the southern based Roland dealer, the company have announced that their key focus in 2014 will be customer satisfaction.

With the ethos of “exceeding expectation” printMAX have always gone the extra mile for their customers, with growth of up to 50% expected in the next 2 years for the industry, printMAX are keeping their customers at the heart and core of their business.

2013 saw a year of firsts for the Roland reseller; receiving the ‘most successful authorised dealer’ accolade for a third consecutive year, achieving first worldwide sales of both the Versacamm VSi and VersaUV LEF-20 and going on to sell more LEF-20’s than any other UK dealer.

In 2014, with the market competitive as ever, printMAX will be offering extra value in every way possible. From a committed customer service team, the very best ink and media solution available, along with a wealth of technical and application support and knowledge.

MD Michael Bolton adds, “At printMAX we have always strived to offer the very best solution for our customers. With our current product range along with the knowledge and expertise we have on board, I fully believe that we can offer our customers the perfect solution for their business. We’ve developed an extremely loyal customer base by operating under one simple guideline “under promise and over deliver” and we do, every time!”

Over the next twelve months, printMAX will be showcasing twelve very different customers in a series of case studies, documenting a variety of challenges and triumphs from customers in a range of industries. You can keep an eye out for these over the next year.

This is certainly a positive approach in a year where the wide format industry is adopting an optimism for growth and investment. With customers demanding more for their money printMAX could be onto a winning strategy, bringing to mind the ever relevant quote… “Price is what you pay, value is what you get.”