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Dealers nationwide recognize Toshiba color MFPs as some of the best in the industry

Thursday, September 09, 2010

Press release from the issuing company

Irvine, Calif. – Toshiba America Business Solutions Inc. (TABS) color multi-function printers (MFPs) received multiple honors in The Office Products Analyst 2010 Color Dealer Product Study, including "Best Overall" (tied for first place). Additionally, Toshiba was rated "Best" in six product sub-categories including:  Color Resolution, Color Fidelity, Overall Image Quality, B/W Cost per Page, Controller Reliability and Scanning Reliability. Toshiba also secured "Best Overall" for Service Support, as well as "Best" in four of the Service Support sub-categories including:  Order Processing, Ease of Network Installation, Color Service Training Program, and Effectiveness of Service Hotline.

"We're very happy that our dealers continue to express that Toshiba color products are among the best in the industry," said Joseph Contreras, director, product and solutions marketing, TABS.  "It's also equally important to us that they feel they are receiving the support they need. Our goal is to help them be successful by providing not only outstanding state-of-the-art technology and products, but superior service as well, and this survey indicates that we are meeting that goal."

The Office Product Analyst Survey
The Office Products Analyst conducts an annual dealer survey to determine ratings and rankings of current market offerings. The 2010 dealer survey is based on in-depth telephone interviews with 177 service managers in copy dealerships nationwide who are asked to rate MFPs that they sell and service on a scale of one to ten (ten being the highest) within a number of categories. Those 177 dealerships represented 22,335 multi-functional color units on the market.

 

 

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