BÖWE BELL + HOWELL signs exclusive service agreement with inTelmail
Tuesday, November 03, 2009
Press release from the issuing company
Wheeling, Ill. – BÖWE BELL + HOWELL Services is pleased to announce an exclusive service/support agreement with inTelmail USA and inTelmail exploreneT, an Australia-based manufacturer and distributor of intelligent mail-inserting systems, software and feeders. Under the terms of the agreement, BBH Services will be the authorized service provider for inTelmail customers throughout the United States and Canada with exclusive rights to furnish service and spare parts.
"We are looking forward to working with inTelmail's customer base and providing them with the same level of high-quality services that we provide our own existing customers," said John Tarascio, president of BBH Services. "Our experience working on similar inserting systems will make this a natural transition for inTelmail's customers."
BBH Services has steadily expanded the scope of the services it provides to include a growing range of third-party vendors, including Toshiba currency sorters and Buskro inkjet printers.
"We are pleased to be able to provide our customers with expanded service support through BBH," said Laura Greenberg, general manager, inTelmail. "Their knowledge of the industry and experience with third-party equipment gives us assurance that our customers will be well supported without compromising their operations. This frees us to focus on business and product development, which is critical in today's economic climate."
BBH Services is a highly diversified, customer-focused business unit that also offers training, equipment optimization and ROI, using sophisticated, proprietary tools that enable real-time resolution of customer service issues.