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Report provides solutions to becoming a multi-channel communication factory

Wednesday, March 11, 2009

Press release from the issuing company

Lexington, KY - WhatTheyThink, the leading media organization serving the printing and publishing industry, today announced the availability of areport entitled Automated Document Process Management. This report describes several practical innovative solutions that organizations can deploy to enhance their current Print and Mail facility to become a state of the art multi-channel document communication factory.

Purchase Automated Document Process Management

Automated Document Process Management is the combination of technique, processes and people used to automate the production and distribution of outgoing correspondence. This can be the traditional paper documents but are also the electronic versions like e-mail, PDF, or SMS message. The combination of these two distribution types links usually two distinct departments together in an organization. Document information which is generated by applications to be sent by paper is now also to be used to present on the Internet or to be sent as an attachment. This brings IT and Facility Management close together. Facility management becomes responsible for the corporate communication not only via paper but also the electronic variants.

Written by industry-expert Oscar Dubbeldam, this report describes several practical innovative solutions that organizations can deploy to enhance their current Print and Mail facility to become a state of the art multi-channel document communication factory. The report is practical, down to earth and without marketing hypes. Any organization in any industry, e.g. bank, utility, commercial printer, service bureau or SME, that wants to convert its current Print and Mail environment to a unit that contributes to customer satisfaction, cost control, revenue generation and process optimization, will benefit from this report.

The innovative solutions are based on interviews and an on-line survey, done among over 100 European organizations from various industries. The survey indicated the needs and requirements for the next two years. The needs where combined with the currently available software and hardware to define practical solutions which can be deployed within a short timeframe, with a good ROI and have proven to work.

The unique features and benefits of this report are;

  • Introduction of the Automated Document Process Management model as a benchmark to identify the gaps in the current architecture.
  • Many questions raised which helps the reader to identify what his/her best options to innovate are.
  • Innovative solutions described with practical implementation tips and implementation activities.
  • Overall project approach, how to deploy.
  • Key vendors described with a in-depth vendor profile
  • Selection matrices to define a short-list of vendors which are applicable for the future implementation plans
  • How Automated Document Process Management integrates with Enterprise Content Management and other business applications

The report discusses several best practice case studies that deployed one or more of the described innovative solutions.

Report is approximately 200 pages, including the results of the user survey among many European organizations, the project approach for deployment, vendor profiles and the selection matrices to select a short-list. The report comes with the Excel sheet which can be used to define the short-list based on a variety of criteria, priorities and categories.


About WhatTheyThink

WhatTheyThink is the printing and publishing industry's leading online media organization; offering a wide range of publications delivering unbiased, real-time market intelligence, industry news, economic and trend analysis, peer-to-peer communication, and special reports on emerging technology and critical events. Serving a membership base of more than 50,000, WhatTheyThink also hosts webinars and live events as well as providing content through a syndication program, which delivers content directly to related websites and through RSS. The organization also provides consulting and speakers bureau services to the industry.

 

 

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