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Belinda Coberly Named Customer Relations Manager for GEI WideFormat

Monday, December 03, 2007

Press release from the issuing company

November 30, 2007 (North Canton, Ohio). Mr. Roger Ilgen, Vice President and General Manager of GEI WideFormat, a Visual Edge Technology Company, has announced the appointment of Ms. Belinda Coberly to the newly created position of Customer Relations Manager for the service arm of this growing wide format imaging solutions enterprise. Ms. Coberly will report to Mr. Darrell Burchfield, Director of Service for the company, who has been proactively deploying service personnel throughout North America to meet the increased demands and growth forecasts from the equipment manufacturers serviced by GEI. "Belinda has over twenty five years of CRM experience in the office equipment and imaging solutions industry and she will be an immediate and valuable asset to our team, "said Mr. Burchfield. "She will oversee and optimize the workflow in our dispatch group and be the primary resolution resource for our customers." "Customer service is the heart of our business and creating this position is one of the many initiatives we are implementing to handle the expansive growth in the wide format service marketplace," said Mr. Ilgen. "We are extremely pleased to have such a talented professional as Belinda managing this critical function." Ms. Coberly spent the first 10 years of her career as a Customer Service Representative with PBM Office Products and The Office Equipment Company Inc. and then moved to Graphic Enterprises Inc. in 1991. Over the past 16 years, she has progressed through several sales and service administrative positions including Equipment Lease Manager and most recently as Service Contracts Administrator for GEI and all its acquired and combined office copier businesses. "I'm honored to have the opportunity to join such a devoted team of service professionals who truly put the 'Customer First' in every aspect of their work," said Ms. Coberly. "I'm looking forward to implementing customized service solutions for GEI WideFormat customers."




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Wide Format Editor

Richard Romano

Richard Romano, Section Editor/Senior Analyst
Richard has written about communication, graphics hardware and software trends for the past 15 years.

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