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Think Patented Wins Gold in NAPL eKG Customer Focus Awards

Wednesday, September 27, 2006

Press release from the issuing company

Winning gold is the not only the aspiration of top athletes, but top printing and graphic communication companies as well. Think Patented has been honored with a gold award from NAPL, the National Association for Printing Leadership, in its inaugural eKG Customer Focus Awards. NAPL, the trade association for excellence in graphic communications management, has established the eKG Customer Focus Awards to recognize printing and graphic communications companies such as Dayton-based Think Patented who can claim superior customer relationships. Award-winners such as Think Patented have been selected based on their performance in the Quality Competitive Index (QCI), a comprehensive indicator of how a company’s customers perceive it compared to the competition. Think Patented is one of five companies to be honored with a gold award in the U.S., and the only one in Ohio to claim this distinction. “We are thrilled to have been honored by NAPL for our customer service focus,” said President Ken McNerney. “Every day, every member of the Think Patented team strives to deliver the very best service to each of our clients.” The eKG Customer Focus Awards, sponsored by Komori America Corporation, will be presented at the 2007 NAPL Top Management Conference, March 7–11, in Santa Barbara, California.




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