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Danka Selected Supplier of the Year by Allegra Network

Thursday, July 22, 2004

Press release from the issuing company

ST. PETERSBURG, Fla.--July 21, 2004-- Danka Business Systems PLC today accepted Allegra Network's prestigious Supplier of the Year award in a presentation at Danka's U.S. headquarters in St. Petersburg, Florida. In winning the award, Danka bested 17 other major suppliers - including Adobe, Datalogics, and Xerox - who provide support to Allegra Network, one of the largest printing franchises in the world. "Danka's service and response is outstanding, so working with them is a pleasure," said Allegra Network President and Chief Operating Officer Carl Gerhardt. "This award recognizes Danka's important contributions to the success of our company and our franchisees across the United States and Canada. In particular, Danka's Enterprise Account structure ensures that franchisees enjoy a high level of personalized service and support." Danka won the Supplier of the Year award by receiving the endorsement of the Allegra Network's franchisee advisory council, regional operations directors, and technology group. The selection criteria included strong communications with franchisees and corporate staff, growth initiatives to help franchisees, and a high-level of service. Allegra Network links more than 400 print and graphic communications centers, including such well-known brands as Allegra Print & Imaging, American Speedy Printing, Instant Copy, Insty-Prints, Speedy Printing, and Zippy Print. These independently owned and operated sites provide advanced printing technologies including full-color printing, graphic design services, digital color and high speed copying and online file transfer to a wide range of local businesses. Franchisees in the Allegra Network have enjoyed five consecutive years of profitability growth attributable to the comprehensive support programs the company provides in the areas of marketing, operations and technology. Danka provides full service, supplies, and technical support for the high-end production printers installed at many of the Allegra Network locations, and the company provides an additional benefit to some franchisees by consolidating all of their service needs under a single arrangement utilizing Danka's innovative TechSource(TM) multi-vendor services capabilities. "I am pleased to accept this award on behalf of our Enterprise Account team, technical services personnel, and all of the Danka associates who provide support to the Allegra Network," commented Danka Chief Executive Officer Todd Mavis. "Because franchisees work with a wide variety of suppliers, including one of our main competitors, being named the best is a special honor. We've worked diligently to ensure that Allegra Network locations receive unsurpassed print and related services from us, and as a result we've been named the preferred provider for the past two years. Now, being named Supplier of the Year recognizes our success to date and motivates us even more to deliver the highest levels of customer satisfaction to the Allegra Network."




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