Big news today! Kodak's CMO, Jeffrey W. Hayzlett, is resigning to pursue personal projects after four years with the company. I spoke with Jeff a few minutes ago to get the full scoop. He has been CMO for three years (part of the time as Chief Business Development Officer), beating the odds - the average CMO tenure is 18 months.
As many of you know, Jeff has written a best selling book, The Mirror Test: Is Your Business Really Breathing? He said, "We were #9 on Amazon's movers and shakers yesterday and in the top 1% of all books on Amazon. I think we will hit the New York Times best seller list next week."
Jeff explains that with the book taking off, it brings speaking engagements, television and a lot of other opportunities, adding, "I just can't ignore that, from a financial perspective for my family. I can't just walk away from it, I had to make a choice, bottomline."
Jeff indicates that he has been talking about this with CEO Antonio Perez for some time, so it comes as no surprise to anyone at Kodak. He says, "This is the longest I have ever stayed in anything. I have done my job, changed the mood at Kodak, raised the profile of the company, and everything is headed in the right direction."
I asked him what the top three things he was most proud of were during his tenure at Kodak, and he replied, "First, working on developing a bringing back a winning attitude at Kodak, the belief that we could get our mojo back. Second was actually achievnng our mojo, raising the profile of the company to the point now where everyone thinks of it as a winning company and things are on a positive projection. Third has been our leadership in some unbelievable transformation of marketing techniques, such as our prominence in Social Media, our prominence in branded entertainment, and quite frankly, the strength of our B2B marketing efforts. We have been winning awards and accolades for these things. We put in the first chief blogger, first chief listener, moved our team into social media prominence. We were doing these things before it was cool, and before everyone else. This comes from a really innovative company, and I did it with the team that was already there. All I had to do was be myself and be encouraging, creating a playing field to let winners win. I am very proud of that. When I go to marketing meetings, people always ask how many new people I brought in at the top, and I say none, and they are shocked."
Jeff's last official day as an employee at Kodak is May 28th, although he will stay on in a consulting role through the summer. He will be relocating from Rochester, New York, to New York City, although he says, "We still have our house in South Dakota, and for us, that is really 'home' home. I only get there about three times a year normally. This year, I have been there more. My son is graduating next week and gets married next month. And we will miss Rochester. It is a beautiful community."
For those of you who are connected to him on LinkedIn and follow him on Twitter, I am sure you will still be hearing from him. Meanwhile, WhatTheyThink will keep in touch to find out what's next for Hayzlett. Our bets are on a television gig, at a minimum. I heard they were pulling the plug on Law & Order. Who knows, maybe Jeff's gig will take that slot!
Discussion
By Steven Schnoll on May 15, 2010
Good luck Jeff. You did an amazing job at kodak
By Kevin Keane on May 17, 2010
Thanks to Cary for putting a little context behind the announcement. I, for one, am happy for Jeff and more than a little saddened for our industry. Jeff provided creative and substantial "larger than life" showmanship that is certainly useful for an industry undergoing wrenching change. He can be thought of as our T. Boone Pickens, the oil, nat gas and wind energy guru. Buttoned down conservatism has its place in these sobering times, but Jeff was also a beacon of optimism and can-do joie de vivre which drew attention, and in keeping with his marketing mojo mantra, helped Kodak and by extension helped all of us.
We should not forget that he was a printer lo those many years ago, and perhaps that helped him help Kodak to assist thousands of small businesses in the photo and the print segments master the ongoing transition from film to digital.
A big man in stature who dreams even bigger, Jeff was naturally a lightning rod for folks who were uncomfortable with boisterous boosterism. Yet the truth is that he leaves a large vacancy in the bully pulpit for print.
One of his team's early ideas was that of honoring Print Ambassadors. Perhaps that is a fitting appellation for his efforts on our behalf. Press On Jeff, Mister Ambassador, let's see the next act be even bigger!
By Chuck on May 17, 2010
Jeff is amazing. He has really done a fantastic job at Kodak, getting them back in the game. His new book, The Mirror Test, published by Hachette, is really good. I can't wait to see what he does next!
By Bob Raus on May 18, 2010
It's been great to witness new initiatives take root and Jeff's innovative leadership style successfully challenge ingrained thinking. Jeff reshaped Kodak's faltering image to regain top-of-mind relevance in the imaging marketplace. Congratulations Jeff!
By Henry Freedman on May 20, 2010
Jeff brought a badly needed change in Kodak
at a critical time and Kodak is better off
for this. He motivated people, listened
and acted quickly.
Hope we see more of Jeff in the future.
By jerry on May 29, 2010
I'm sorry but I am sick of this guy. Here Kodak has been losing millions of dollars, constantly cost cutting and reorganizing while this guy Twitters about all the cool places he goes. I am so over hearing about the celebs and the books he is reading. Who cares. Get over yourself. And, whoever thinks he has a TV career needs to stop drinking the Koolaide.
By Michael Josefowicz on Jun 01, 2010
@Jerry,
Just want to chime in. I'm with ya 100%. All the blabla about social media has been mostly a distraction from the real business. Don't get me wrong, it's nice. But not the magic bullet. Hazlett is great at getting buzz. But buzz does not enhance shareholder value or build sustainable organizations.
My hunch is that the new KKR money at Kodak said something like "It's been a great run. But it's time to get back down to business."
By peter on Jun 02, 2010
interesting on-camera interview with Jeff Hayzlett covering a lot of the same topics related to marketing, new product development, innovation, using Social Media to listen to and interact with customers, and the concept of co-creation:
http://www.scribemedia.org/2010/05/25/marketers-are-like-farmers/
By Chuck on Jun 03, 2010
@Peter, thanks for the post, great video. @Michael, check it out-- although Jeff is "Mr. Social", and has become something of a celebrity, he is the first person to tell you that buzz isn't the important thing-- it's sales that matter. He really had an enormously positive effect and I'm sure EK is sorry to see him go. And I would bet that they will want to be involved with some of his future projects.
By Michael Makin on Jun 03, 2010
I wish Jeff great success. Yes he utilized social media brilliantly to promote himself while at Kodak but let's not forget that he always did so pushing his company's brand. He reinvigorated the "Kodak moment" within popular nomenclature and successfully rattled cages in a corporate behemoth which isn't easy to do. I do believe he will go on to a successful television career!