The following was submitted as a comment to the post entitled, Andrew Tribute Asks: “Do We Need Graph Expo Each Year?”. The writer is Gene Gable, the former president and publisher of Publish magazine, president of Seybold Seminars, and publisher of The Seybold Report. Because of its length and relevance, we are presenting it as a post in its own right. Your comments are encouraged—Ed. I was horrified to read my friend Andy Tribute’s comments that Graph Expo may be better relegated to an every-few-years event. This is the exact wrong message to send to the industry and the world, and is the first step in taking the printing industry down the path of so many other no-longer-relevant endeavors. Andy spoke of both the Seybold Seminars events and Comdex, the once-giant computer show, both of which are no longer with us. But instead of those events reinforcing his point, they actually prove just the opposite. I ran the Seybold events from 1999 to 2002, and was a top executive for the company that produced Comdex. In both examples there is a story relevant to the current situation at GraphExpo. When I took over Seybold, all of my friends in the industry came to me and lamented that Seybold was no longer what it use to be and deplored me to somehow wave a magic wand and make the industry relevant and interesting again. This in an era when the once-giant brands like Linotype-Hell, Scitex, Agfa/Compugraphic and many others were ceding their leadership roles to upstarts such as Adobe, Quark, Macromedia and Apple. At the same time, the industry generally threw a fit when we tried to cover the growing role of the Internet in communications and balked at the thought that “new media” played an important role in what they did and the products they delivered. So rather than embrace some change, many people simple held on to technology and business practices that were no longer productive. The case of Comdex is quite different, but also holds a lesson. Comdex refused to change when computer technology became commodity products. The market for Comdex didn’t go away, it simply shifted to other venues. Today the Consumer Electronics Show is one of the largest in the world and there you will find many of the previous Comdex exhibitors, still spending huge amounts of money to showcase their products. But instead of computers being sold at specialty shops and computer retailers, they are sold at Best Buy and Amazon. So in one case you have a market that refused to change and in the other a show that refused to adapt to the changing market. I know the folks who run the Graphic Arts Show Company, and while they can’t control what happens in the marketplace, I can guarantee that they are paying attention and trying very hard to adapt the events to suit current market conditions and developments. The other mistake that Andy makes is to assume that events like Graph Expo are all about selling equipment. Yes, of course big trade shows have to make sense from a marketing perspective and have to provide exhibitors and attendees a return on their investment. But just as the auto manufacturers don’t look at auto shows as a place to directly sell cars, the graphic arts industry has to see the value in creating a showplace for the world to see the innovation and important developments that are taking place within the field. I am currently working in the venture capital business and I see all kinds of interesting developments, such as thin-film solar panels, where printing and coating technology will play huge rolls in the cost-effectiveness of manufacturing. These industries are not going to wait four years to see new technology, and neither are many of the new businesses being established around managed print services and in-house digital printing. And a big role that events such as Graph Expo play is in the continuing education and social networking of the industries they serve. Getting together for important conversations every few years, especially for an industry facing serious issues, is hardly going to generate the sort of answers and innovation that might turn a slump into new opportunities. There are clearly answers that will deliver a pay-off for exhibitors and attendees while keeping Graph Expo current and timely. But decreasing the frequency of the event is not one of them. Of the many shows I’m familiar with, Graph Expo is actually in one of the best positions to remain relevant because it is owned by the industry itself. Yes, some thing will have to change, and the industry will have to collectively decide that it is worth the effort and thoughtful consideration to make those things happen. They may include some further consolidation with other events and groups, or looking to related industries for partnership opportunities. But Andy, please don’t suggest that Graph Expo go down the fatal path of minimizing its relevance and importance. Now is the time for the industry to fight. You can’t just wish times were better or that we could go back in time and recapture the glory of days long past. You have to look forward with determination and enthusiasm, and the industry players that comprise the Graph Expo community have to make critical decisions together. That process simply has to include an annual event that showcases what is still great about the United States graphic arts industry and the promise it holds for the future.
Discussion
By Michael J on Dec 11, 2009
It's great to hear from someone with such experience. I still have three ring binders filled with Seybold Reports. All cutting edge stuff at the time and a great historical record today. The discussion about the value of a "show" is clear and I agree with it all. But what's the business model? I don't see how all these very important activities can proceed in the same form on rents charged to vendors. ManRoland and Kodak are just the tip of the iceberg of heavy metal vendors that are going to find it harder and harder to justify. From a venture capital point of view there is some great kernels of value in this combination of organizations that should yield a sustainable business model. Perhaps it's an alliance with community colleges and mentored apprenticeships. Or some network of the numerous on line discussion groups. Or perhaps some use of versioned publications that contain articles of particular interest to different parts of the "industry." Perhaps a show could really be a show. Three days in Las Vegas A weekend plus a Monday or Friday for traveling time. My understanding is that it's the cheapest place for a national meeting. Perhaps the CEO's of each of the globals could show up. Have a frank discussion about what they see going forward. Break up sessions with top level people from each outfit + multi media presentations on the boxes. Give a very reasonable rent for the invaluable small and innovative suppliers that are often the most interesting exhibits at the show. These are just off the top. I'm sure that if the conversation is focused on the new business models necessary to survive, we can learn from Seybold and Comdex.
By Robert Bliss on Dec 14, 2009
Michael J makes a very relevant statement at the beginning of his thread. "I still have three ring binders filled with Seybold Reports. All cutting edge stuff at the time and a great historical record today." Why are we hanging on to outdated and historical information that takes up office space and is never referenced anymore. There is a place for these archives. Frank Romano has a Graphic Arts museum that is still accepting historical documents. Perhaps if there was enough demand for this information, Fran could have scanned and placed into an online historical archive. We must not be afraid of change. We must face and adapt to new ways of doing things or Pat's fears will come true.
By Barry on Dec 14, 2009
I would love to see Graph Expo co-located with a stop in the ad:tech world wide series of conferences. They bill themselves as "The Event for Digital Marketing". www.ad-tech.com. I took Joe Webb's advice and attended the recent conference in NYC, and it was an eye opener. If you're a printer, it's kind of like the dark side of the force. Was unnerving to attend conference sessions about why displacing print with digital marketing makes sense. But if you can get past defending ink on paper, it's easy to see the opportunities for marketing service providers that cross over and back. Cross platform marketing projects anyone? Just like the OnDemand show brings more value from co-locating with the AIIM document management show, Graph Expo would be more valuable co-locating with ad:tech.
By Paul Wolfe on Dec 15, 2009
As a former exhibitor at Graph Expo, our primary reason for not renting space for the last few shows is simply that the demand for our type of software and consulting services has shifted from 90% direct sales and 10% through MIS vendors to the reverse. Secondly, with each show, we found that there were less attendees, despite the organizers rosy statistics. With the contraction at the retail end of the business, our clients are generally mid-size to large shops with established production and management information systems. By having the MIS companies market our OEM products and services, we benefit from exploiting our respective contacts. The shows provided us with individual sales and the opportunity to meet our current partners, but many of our clients told us that opportunities to view the latest equipment and software were best done in at the vendors' sites or in-house. Some further claimed that the shows were too busy and vendors did not always have the time to spend with individual potential clients. The net result was that many of these folks were disinclined to invest in the significant cost of returning on an annual basis.
By Raymond J. Prince on Jan 08, 2010
We do need Graph Expo and Print. We do need a major show every year. The why is very easy. This is where printers can learn and see what is new and how they can apply the new technology be it hardware or software to their business. This is where you can find that great product that you did not know existed. As for not bringing equipment I would like to offer an observation. There were two major manufacturers that brought no equipment. At the first booth there were many interactive displays that after the second day nobody bothered stopping by. One printer remarked to me - I can find this on the Internet and he went on to another booth to see a piece of machinery. One of the press manufacturers brought not presses but did have a place to sit an enjoy a refreshment. That booth was empty. Graph Expo and Print are great shows and well run. Come and learn or sit at home and watch your profits erode. Andy, I read every article you write and learn but on the shows I beg to differ.
Discussion
Only verified members can comment.