I’ve been in the industry for a little more than 30 years, which qualifies me as a certified OLD GUY. It also qualifies me for consideration as a curmudgeon – though certainly not yet in the league of Romano and Vinocur.
So here’s my take on drupa – ANOTHER one that I didn’t attend! Next time, you should think twice about going.
I haven’t gone to drupa very often, mostly because I don’t need another excuse for a trip to Europe. I go every six weeks or so - to see my grandchildren. But if you want to visit Europe, then invent some other flimsy excuse instead of drupa. You’ll have more fun, and you’ll save yourself some bad decisions!
My firm has worked with 592 graphic arts companies in the past 20 years, and we’ve found an almost perfect inverse relationship between firms being profit leaders and their likelihood of attending drupa. That is: the more profitable they are, the less likely they are to go. Or at least the less likely they are to make important decisions connected with drupa.
Why is that so? The profit-leading CEOs are generally not among the earliest adapters of technology. They know that anyone can buy equipment. The real question is what you’re going to do with it in order to make the investment pay off. So they identify their needs for meeting market demands and examine the various approaches to meeting those needs.
Why should the timing of such big decisions have anything to do with the timing of drupa?
Yes, every fifteen or twenty years the top-performing CEOs might go to drupa to gain an overview of an entirely new class of technology. Or if they’re on the fence about buying a major new piece of equipment, they’ll occasionally permit a vendor to induce them to attend.
But virtually all of the profit leaders recognize that drupa acts like a nickel bag of dope. Far too many printers have committed to a piece of new technology or a drupa “show special” press at a reduced price and wonderful financing, and then wondered a year later “what the heck was I thinking?”
We can’t blame the beer, the wonderfully cheap and elegant hotels or the refined social environment at drupa. It’s something else in the air, and it’s my experience that decisions made at (or strongly influenced by) drupa are almost always bad decisions.
Yes, technology has transformed our industry – and being well-informed is crucial to good decision-making. For consultants, it’s especially important to see emerging trends in technology in order to help clients make good decisions. Yet even consultants like me have found it much more useful to spend time with our technically-informed friends when they’ve returned from drupa, debriefing them once they’ve had a chance to absorb and filter their own drupa experiences.
Before the next drupa, ask yourself:
“Do I really have to be among the first people in the world to know about a new technology or see a new piece of equipment? Can I learn what I need to know while in the midst of an expensive and noisy carnival?”
I don’t think you do. If drupa provides a focal point for manufacturers to hurry new developments to market, then I’m happy for them to use the show to spur their own efforts. But otherwise, drupa is just an elaborate evasion for vendors who are utterly unable to explain their products satisfactorily or provide useful and relevant demos at home.
Drupa also encourages hurried and half-baked decisions by users who are unable to gather their own information from other sources. Putting it more simply: drupa is Show and Tell for grown-ups – held in a slightly exotic location. For the vendors, it’s dream to have all their best prospects gathered in one place.
But what’s the big deal for customers? Seeing a demo press made ready in six minutes doesn’t prove much, does it? Even if you accept the claim as true, you’re still going to run your own demo after the show, using your own test jobs, aren’t you? So too with any other piece of equipment or technology.
I advise my clients that if they simply must go to drupa, then by all means go to enjoy the festivities. Take time to regret the fall of the dollar, drink the beer, and when you’re done, go to visit other places in Europe. (Change the order if you like.)
Then come home to do your information-gathering and decision-making in a more thoughtful and less compressed manner. Read the countless articles that will be written, reflect on your company’s opportunities and needs, talk to the vendors after they’ve recovered, and talk to other well-informed people. Then reflect on what you’ve learned while asking yourself the single most important question of all: how are you going to put the dazzling new technology to use profitably.
Oh yes, there’s one more thing. If you can’t (or don’t want to) do that information-gathering for yourself, there are some consultants you should know. The only downside is that they probably won’t provide you with beer and bratwurst.
Discussion
By Dr Joe Webb on Jul 22, 2008
The key questions for even the smallest of shops cannot be answered at equipment trade shows: will the equipment expand our markets? who will staff it? who will sell it? will it divert attention from our profitable business? .... and numerous other questions.
The one "rule" that I have found that works well with most owners, after having been burned by the promises of past vaporware is "we won't believe it until we lose business to it." It's not what vendors want to hear, but it is a reminder that the compelling case for investment is not newness, but the ability to create ongoing and growing profits to the print business by capturing the interest of the print business owner's clients. That rarely happens at trade shows.
The other aspect of this is that consolidation has brought us the national technical or operations manager whose job it is to look out for the interest of numerous plants and locations. Their needs are met very well at shows of late. The days where many owners and plant superintendents who used to dominate industry show attendance are no more.
By Efrem Lieber on Jul 23, 2008
Bob:
I also qualify as a curmedgeon, having attended 7 Drupa's and my experience, as both a supplier and consultant, is different from yours. First, I learned a great deal about my competition, what was new on the horizon, and how receptive customers were to new ideas, especially in bad economic times. Second, I learned what was real and what was vaporware. The smart printers were the ones who snooped around the productive offerings, and who acted on good vibes. As a consultant, I learned that the research says that first-buyers of new technology are the most profitable; they struggle but win in the end. Those that wait to lose business to new stuff, are always behind, in profit and marketing.
By Pat McGrew, EDP on Jul 23, 2008
What do you miss if you don't go to drupa? You miss the chance to see what you don't know. This is the place to find the technology you didn't even know to ask about. This is the place to see a technology that you can repurpose to create a differentiating solution that keeps you front and center with your customers.
Should you go if your business is failing? Of course not! But let's face it. You know when its going to be and you can budget toward it. Not for the beer and bratwurst, but for a couple of days of looking at the things your current vendors won't tell you about. The new wrapping technologies. The new binding technologies. And even new printing solutions.
DO you need to go to every drupa? Likely not. But the technology in this industry can change fast and if you aren't planning on attending in 2012 you have to ask yourself what you are missing.
Now that we are post drupa there is still news in trade shows, too. GraphExpo comes up in October, and you should get there! OnDemand come us next March, and you should get there! Go see where everyone is standing an asking questions. Roam the side aisles where the small vendors show some of the most interesting solutions!
By Efrem Lieber on Jul 23, 2008
Bob:
Last word; take the advice of the Europeans. they don't buy at Drupa; they make appointments for afterward and avoid the hype. And, don't forget the spargel.
Efrem
By Brad Emerson on Jul 23, 2008
Hi Bob, after attending a couple Drupa's, but not this one, I would go and drag a grand child or two if they had interest. Drupa allows kids to attend where Graph Expo does not. You will see some new stuff, a lot of new stuff will never make to market or North America. As a fellow consultant you can put the carnival into perspective. It is a shame when printers or end users think all their production problems can be solved with one big multi million dollar leap of faith.
By Cary Sherburne on Jul 23, 2008
I was going to add to this discussion, but Pat McGrew said it all.
I particularly find the drupa innovation parc worthwhile. There were more than 100 companies there and some very unique applications that could benefit almost any business. Many of them are small European companies who may be able to provide you a useful, innovative and cost effective solution, but who might not get to U.S. shows, or your front door, anytime soon.
As for me, I will be 64 by next drupa, and I think that qualifies me as a curmudgeonette. 2008 was only my second drupa, and will probably be my last. drupa is sort of like Las Vegas ... you have to go at least once! As a business owner in these fast-changing times, I agree with Pat. Plan for 2012 and go see what's there. But buying decisions are for later.
Anyway, I'm personally not that interested in the beer and bratwurst, or German food in general, except for the spargel. I can probably manage to survive without it.
By Jan Eskildsen on Aug 14, 2008
Thank you for a wonderful laugh - the sentence "the wonderfully cheap and elegant hotels" is really funny.
Apart from that, I agree with Pat.
Discussion
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