In an interview published today on WhatTheyThink.com, workflow guru David Zwang talks about the recent selection of Global Publishing Solutions (GPS) for a $164 million contract from the State Department. The award decision culminated an 18-month public-private competition, comparing the government's ability to provide a commercial service with the private sector bidders' ability to accomplish the same service. After reading this interview it is clear that GPS had a lot going for it - mainly its experience working with the Government. The logistical procedures to perform this contract would be a burden to most companies. Zwang explains how automating the workflow, not just JDF, was key to keeping the "price down, give better service, and deliver better connectivity and communication."
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