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Standardized vs. Tailored Implementation Services

Optimization efforts can often result in generalized approaches that miss the mark of delivering what each customer needs, when they need it, based on their specific business needs.

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About Jennifer Matt

Jennifer Matt is the managing editor of WhatTheyThink’s Print Software section as well as President of Web2Print Experts, Inc. a technology-independent print software consulting firm helping printers with web-to-print and print MIS solutions.

Discussion

By Nick ANTONOV on Jan 04, 2023

Jennifer, I agree that vendors must follow the business process. On the other side, so many narrow tools can be used, which helps to optimize the process. But at the end, you will have the list of unconnected tools working separately, and it does not create one ecosystem. In this case, custom development can help a lot and create such one ecosystem, allowing all the systems to work as one unit.