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Remote monitoring of all types of equipment used in printing operations has been around for some time. However, its value became even more evident during the pandemic, when it was not possible—or at least difficult—to send technicians on site when a customer had a problem. Senior Editor Cary Sherburne looks at the current state of “smart glasses” and other remote monitoring options.
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About Cary Sherburne
Cary Sherburne is a well-known author, journalist and marketing consultant whose practice is focused on marketing communications strategies for the printing and publishing industries.
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Discussion
By Gina Danner on Feb 23, 2022
I love this idea and have been talking about it for years. With the workforce challenges, this efficient model can go a long way to better supporting manufacturers.