There’s a phrase that has echoed through prepress departments for decades: garbage in, garbage out. The same principle now applies to AI adoption across your entire operation, and most print service providers are missing it. Read More
The most practical AI wins in print do not happen on the pressroom floor. They happen earlier, where sales, CSR, estimating, and admin teams translate customer intent into production reality. This article explores how generative AI reduces friction, rework, and risk before ink ever hits paper. Read More
In this Product Strategy video, Ray Duval, Ultimate Automation Facilitator for Ultimate Tech, talks about the need for automation for wide format and signage, commercial print, labels, and more. Read More
In this Business Update Video, Doug Surrett, GM and Chief Commercial Officer for Graphic Communications, talks about the separation from eProductivity Software, the integration with CAI, and what it means for the business and customers. Read More
Chris Clarke, Chief Technology Officer for Georgia Printco participates in a candid and detailed discussion of the company's installation of the Durst LiftERP solution, the problems it solved, the culture shift it precipitated, and how it has transformed the company's workflow, slashed new hire onboarding time, and saved the company money, specifically in the cost of goods. Read More
CPGs—and residents of the world—are increasingly interested in seeing what impact their printing and operations have on the environment. David Zwang talks with Dominic Harris, CEO of Carbon Quota, a solution that quantifies that information, and does it relatively easily. Read More
This UK-based provider of web-to-print services at the Enterprise level has onboarded 34 new clients since last May, 18 of which are in North America. In this interview, CEO Doug Gibson provides background on the company and explains its target market, market differentiation, and more. Read More
David Zwang talks with Hans Sep, Product Line Manager for Fiery, about JobFlow Pro, a new and innovative workflow platform based on intelligent automation. Read More
David Zwang talks with Martijn Eier, Founder of Cloudprinter.com, about how the company is enhancing their backend production by opening their own facilities to better service the growing market. Read More
In this fifth and final entry in a series of excerpts from a recent WhatTheyThink webinar, Rick Bellamy and Richard Romano run down the key takeaways from the webinar. Read More
In this fourth in a series of excerpts from a recent WhatTheyThink webinar, Rick Bellamy talks about GelatoConnect's new AI Estimator, which allows users to get precise estimates in 15 seconds and generate customer-ready quotes in less than five minutes, cutting quoting costs by up to 50%. Read More
In this Business Update video, Udi Goldstein, VP Sales, Americas, for XMPie, explains how XMPie has worked to evolve from solely working in commercial print to develop a business enterprise software that is integrated within many industries and many systems. Read More
In this business update video, David Zwang talks with Bret Farrah, Executive VP of Xitron, about Xitron's K2, targeted to print businesses looking to upgrade their aging workflows. Read More
In this Business Update, Paul Bromley, Head of Global Sales for Infigo, discusses the trends that have led to their partnership with Printess. Read More
Julie Watson, CEO of Ultimate Tech, talks about the ongoing struggle with staffing challenges, and how automation software can address these issues. Read More
John Henze, Vice President Sales and Marketing for Fiery, provides an update on the new technologies the company has been developing and introducing. Read More
Richard Romano talks with Steve Enstad, CEO of PageDNA, about the company’s 20+-year history to become a powerful ecommerce platform for the commercial printing industry. Read More
David Zwang talks with Jan de Roeck, CMO of Esko, about the company's new S2 platform that leverages secure data sharing, cloud computing, and artificial intelligence across Esko products, partner integrations, and APIs from a single source. Read More
David Zwang talks with Michael Deflorian, Director Business Unit Software & Solutions for durst, about the Open Software Initiative, a neutral, modular software platform designed to provide print service providers, resellers, system integrators, and OEMs access to powerful and flexible modules and enable seamless integration of third-party solutions, regardless of printer type or manufacturer. Read More
David Zwang talks with Eric Nelsen, VP of Product Development for Xitron. Xitron K2, a full featured workflow system, was developed to replace older workflow solutions from many manufacturers as well as drive multiple CTP devices, digital presses, and other output devices. Read More
David Zwang talks with Bill Riley, President of Ironsides Technology, the developer of track-and-trace systems that can adapt to any production environment. Read More
Mary Schilling talks with Matthias Heinz, COO of CTRL-S, about the company's Symphony, a smart factory framework that gives customers the ability to create their own smart factories with multifunctional, modular workflows. The framework utilizes JDF/JMF connections between different machines as well as 150-200 different interfaces with software and equipment vendors. Read More
Global Graphics has been licensing the MAKO SDK to software developers and equipment manufacturers for years with great success. However, this new APEX solution brings a smarter and faster solution to the market. David Zwang talks with Global Graphics Product Manager David Stevenson to learn more. Read More
In this Product Spotlight video, Pat McGrew and Ryan McAbee talk with Lemay Sanchez, CEO of PlanProphet, about the company's new AI-powered Tools designed to automate and elevate print business's front office operations. Read More
Print businesses today are increasingly run based on data-driven decisions. cococo offers a cloud-based solution for integrating all of a shop’s equipment and software to collect the data to make those decisions. Andreas Aplien, Founder of cococo, explains how. Read More
Mary Schilling talks with Peter Weiss, Development Management, e datasystems, about the company's Docusuite family of software applications for print shop and production management. Read More
David Zwang talks with Sacha-Vittorio Paolucci, Head of Sales for OneVision, about the changing nature of the challenges their customers face, the latest being the need to automate. Read More
David Zwang talks with Tom Peire, CEO of FourPees, a company that has evolved from a print software distributor to a systems integrator. Read More
Mary Schilling talks with Freddy Pieters, Solution Architect for Enfocus, about the company's automation software, including the company's flagship PitStop. Read More
In this video, sponsored by Four Pees, David Zwang talks with founder and CEO Tom Peire about the top challenges faced by print service providers, the value of “connected automation,” and how Four Pees' solutions help address these challenges. Read More
David Zwang talks with Ultimate Tech CEO Julie Watson about automation, and all the products Ultimate offers to automate parts of the print workflow. Read More
Graham Blanks, Director Business Operations North America, DALIM SOFTWARE, showcases what the company was demonstrating at Dscoop. Read More
David Zwang talks with Yves Bougardier, Head of Production Suite Business Unit, Compart, about how their software can take raw data and create dynamic output templates for high-volume customer communications. Read More
Mary Schilling digs into Obility's cloud software with CEO Frank Siegel. Obility's software system can be designed according to the customer's needs to streamline productivity. Read More
Mary Schilling talks with John Maxwell, Founder / Technology at CoCoCo, about the company's software, which creates dashboards that collect production analytics. Read More
Mary Schilling talks with Vishal Sahay, Executive VP of Spencer Metrics, about how the company's software collects and sorts production data so that it makes sense and is actionable. Read More
At FESPA, Adobe announced Adobe PDF Print Engine (APPE) Version 7 which offers some truly unique new capabilities, including Transparency Blending and Separation Technology—and an industry first, unlocking the full potential of an Extended Colour Gamut (ECG). In this interview, Mark Lewiecki, Product Manager for APPE, discusses the range of new capabilities and why they are important to the industry. Read More
Mary Schilling talks with Jonathon Newton, General Manager of OFS, about OFS AI Assistant, the company’s AI-driven software tool for analyzing trends during production. Read More
Mary Schilling talks with Andrew Bailes-Collins, Head of Product for Ultimate Tech, about the company's flagship software Impostrip. Read More
Mary Schilling talks with XMPie's Christoph Grunicke, Business Development & Channel Manager, and Philip L.J. Gaskin, Business Development Channel Manager - UK, Ireland, Middle East, about the company's omnichannel marketing campaign software. Read More
David Zwang talks with Julie Watson, CEO of Ultimate Tech, about Ultimate’s pioneering Impostrip, as well as other products the company has developed, such as Ultimate Bindery to help automate finishing. Read More
Pat McGrew talks with Ehsan Elahi, Print Management Information Systems, Ltd. UK & Europe, about PrintMIS ePRO management software. Read More
In this video, sponsored by Enfocus, Appstore Manager Davy Verstaen talks about the Enfocus Appstore—which launched in 2016—the types of apps that are available in it, and how those apps are integrated with Enfocus Switch. Read More
callas Software has been one of the leaders in the development of PDF prepress software for over 25 years. Recently, they have been acquired by Durst, one of the leaders in print and packaging hardware solutions. Dave Zwang talks with Dietrich von Seggern, CEO of callas Software, about joining Durst. Read More
David Zwang talks with Dirk Deroo, CEO, and Christoph Krohn, Product Director, of Dataline, a company that specializes in ERP software for the printing industry. Read More
David Zwang talks with Rebecca Razulis, COO of Gelato, about her impressions of GelatoConnect's first Hunkeler Innovationdays. Read More
Nick Benkovich, Chief Product Officer-Print ePS, for eProductivity Software, talks about the potential disruptive power of AI. Read More
Pat McGrew and Ryan McAbee talk with Profectus president Craig Press about the power of Cost Rates Advisor, the software that makes calculating and maintaining accuracy of the data that feed your costing numbers. Whether you are in print or packaging, Cost Rates Advisor helps companies calculate Budgeted Hourly Rates, which are crucial for generating accurate cost estimates and pricing. Read More
In this interview, Henrik Müller-Hansen, Founder and CEO of Gelato, discusses their recent recognition by Fast Company as an innovator in the manufacturing space. He also details the value of an integrated software solution that goes from procurement through logistics. He believes there is a real opportunity for print service providers to reach a 10% profit margin by leveraging this type of AI-assisted integrated software approach for managing the business. Read More
In this video sponsored by XMPie, Vice President Sales, EMEA and AP, Yaron Mohaban talks about XMPIe’s variable-data printing solutions, which were being demonstrated at Hunkeler Innovationdays last month. Read More
David Zwang talks with Mike Rottenborn, CEO of Hybrid Software Group, about his impressions of this year’s Hunkeler Innovationdays. Read More
In this video sponsored by OnPrintShop, David Zwang talks with Naimish Patel, VP Sales, and Trent Foreman Regional Mgr NA, of RadixWeb, a development company that can tailor a solution to your specific needs. Whether based on their own OnPrintShop or starting from scratch, they can help you connect your clients and systems. Read More
While we are all familiar with production machine connections, David Zwang talks with Juergen Grimm, Head of Software for Heidelberg, about one of the most important connections...people! Read More
In this video, sponsored by eProductivity Software, HP’s Bob Raus and Fernando Alperowitch talk about how they are integrating ePS solutions into HP products at the request of customers. Read More
In this video sponsored by OnPrintShop, Pat McGrew talks with VP of Sales Naimish Patel and Regional Sales Director Trent Foreman about OnPrintShop’s workflow software. Read More
In this video sponsored by XMPie, VP of Marketing Ayelet Szabo-Melamed talks about hyper-personalized communications campaigns and the solutions XMPie has to streamline the process. Read More
In this video sponsored by XMPie, Director of Business Development Scott Houck talks about PersonalEffect Print Pro, XMPie’s software solution for creating high-volume variable-data print campaigns. Read More
In this video sponsored by Fiery, Pat McGrew talks with John Henze, Vice President Sales and Marketing at Fiery, about Fiery's long history in the DFE market and the company's current software offerings. Read More
In this video sponsored by eProductivity Software, CarbonQuota Customer Manager Steve Cumley talks about attending and presenting at the company’s first ePS Connect. Read More
In this video sponsored by eProductivity Software, Mark Bohan, Director, Color Solutions, for Konica Minolta, talks about Konica Minolta’s partnership with ePS. Read More
In this video sponsored by Xitron, Executive Vice President Bret Farrah talks about K2, the company’s new workflow management software targeted at offset shops. Read More
In this video sponsored by eProductivity Software, Tim Roloff, VP Business Development for ISCorp, talks about the value to his company of attending ePS Connect. Read More
In this video, sponsored by eProductivity Software, John Callahan, Workflow Automation Expert for All Systems Integrations, talks about Autoflow, a workflow automation platform built on Enfocus Switch and PitStop. Read More
In this video sponsored by printIQ, North America General Manager Craig Powel talks about the company’s game-changing MIS platform. Read More
In this video sponsored by eProductivity Software, CEO Gaby Matsliach recaps the recent ePS Connect event in Las Vegas. Read More
ePS Software is no stranger to acquisitions, but what happens to the company that is acquired and their customers? David Zwang talks with Nick Benkovich, Senior Director Product Management for ePS Software, about their acquisition of EPMS. Read More
In this video sponsored by Canon, Bob Barbera, Director of Production Solutions Marketing, talks about PRISMA Home, a cloud-based portal that provides a range of applications to support print businesses. Read More
In this video sponsored by Onyx Graphics, Product Manager Calvin Tuttle talks about Onyx Align, which provides end-to-end order management for printers of all sizes. Read More
PrintFactory CEO Erik Strik provides an update on the new products and technologies the company plans to bring to market. Read More
In this video sponsored by Liftoff Commerce, President and CEO Andrew Alford talks about the company’s software solutions for print services providers, including automated web-to-print. Read More
Aleyant CEO David Graves and COO George Mixco talk about the company’s new software solution PDF2Press, an automated solution for print file processing. Read More
In a cross-border M&A such as Epson acquiring Fiery, the transaction can be more complex than a more traditional transaction that occurs within the borders of one country. In this interview, Tom Krasnewich, Managing Director at DC Advisory US, and Tosh Kojima, Managing Director for DC Advisory London, share their perspective as the advisors to Siris LLC in this transaction Read More
In this video, sponsored by eProductivity Software, Daniel Vertachnik, CEO of Print ePS, talks about attending his very first ePS Connect. Read More
eProductivity Software’s Charlotte Tueckmantel talks about her new role as Chief Operating Officer for ePS. Read More
Mary Schilling talks with Itzhak Pichadze, CEO of Frontline.io, about how AI is being integrated into the printing industry. Read More
In this video, sponsored by eProductivity Software, Nick Benkovich, VP Portfolio Product Management for ePS, recaps this year’s ePS Connect event, held in Las Vegas in August. Read More
Mary Schilling talks with Mark C. Little, Senior Director of Global Product Marketing for Ricoh Graphic Communication, about the Ricoh Auto Color Adjuster, an advanced color matching solution. Read More
The Print Factory is know for their spectacular color management, but there is a lot more inside the box. Simon Landau tells the story. Read More
Xitron has 45,000+ installs around the world. Their latest software K2 goes head to head with many of the more proprietary systems, with a full featured prepress workflow solution. Read More
In this video, sponsored by Ultimate Tech, David Zwang talks with Ultimate Tech CEO Julie Watson about the company’s extensive product introductions, as well as their presence at thINK. Read More
In this video, sponsored by eProductivity Software, CEO Gabriel Matsliach, COO Charlotte Tueckmantel, and General Manager, Packaging, Alex Zlatic conduct a booth tour, showcasing the software solutions they were demonstrating at drupa 24. Read More
Mary Schilling talks with David Stevenson, Product Manager, Global Graphics Software, about their solution for data streaming issues in high-speed roll-to-roll inkjet devices at drupa 2024. The discussion revolves around the Smart DFE, an OEM offering for printer manufacturers, the role of AI in driving RIP at rated speed and the benefits of this approach, such as estimating processing time and speeding up operations. Read More
Mary Schilling, David Leonardi, Vice President of Sales and Karin Bader, Team Lead Marketing, OneVision Software, highlight the significance of productivity and automation in print shop workflows. They discuss OneVision's automation software that streamlines pre-press, production and finishing. It minimizes manual intervention and offers connectivity to existing systems. The new Stations module allows scanning of non-digitized manufacturing steps. Read More
David Zwang sits down with Dirk Deroo, CEO, Dataline, a company specializing in ERP software for the graphic and printing industry since 1997. They talk about the features of Multipress, Dataline's flagship product, and its web-to-print solutions. Read More
Adobe Express has been a popular design and publication application for smaller companies, ease-of-entry users and more for some time. But it lacked an integrated print function. Users could create a PDF and then figure out how to get it produced. Now print is integrated, with Zazzle as its default print provider for a curated print service, with the option for other print providers to create Express add-ons by customer request or as a way to increase their reach. In this interview, Aubrey explains why Adobe Express was created and the value of the integrated print function. Read More
Tom Piere, CEO of Four Pees, comes to the drupa daily studio to talk about the company's Atomyx platform. Atomyx is a three-product suite: Atomyx Manage, which connects APIs and systems in the print industry; Atomyx Prepare, focusing on artwork processing; and Atomyx Layout, which facilitates ganging nesting and smart estimation for print jobs. Read More
David Zwang and Tim Bernaerdt, Director, Enfocus, discuss the transition to the cloud, its benefits, and the potential of moving PitStop and Switch to the cloud. They also talk about the growth of the app store and the mixed audience's need to embrace the cloud. Read More
David Zwang talks with Kasper Tomshoj, CEO PrintVIS, about the PrintVIS MIS system that stands out through its partnership with Microsoft and integration of AI features. They also touch on the benefits of PrintVIS' collaboration with Kodak and the advantages of cloud-based updates and innovation. Read More
Mary Schilling spent her time at drupa looking for the coolest tools for printers. She met Dan Uress, Founder of Colorware, to learn about MeasureColor Teams, Colorware's innovative color management software. This tool addresses color measurement challenges by enabling efficient communication and rapid data transfer. It extends color measurement to all product components, consolidates data from various devices and manufacturers, and provides real-time monitoring and analysis. Read More
David Zwang talks with Karen Di Mora, Sr. Specialist Business Planning & Marketing, Canon USA, about PRISMA Home, a unique platform that houses valuable applications and tools in the cloud to help manage and support compatible print production processes. Read More
Nick Gawreluk talks with Joël Depernet, President, Esko and Antoine Preisig, VP & GM Regional Business, X-Rite, about the vision of integrating workflow for customers and the excitement of exhibiting at drupa 2024. They focus on merging various products and innovations into a single platform using AI technology. They stress the importance of partnerships, open systems and integration, and the need for simplification in complex printing systems. Read More
Esko's innovations in automating the value change of digital transformation for brand owners and converters to accelerate the go-to-market process. A successful product should be built around existing strengths, aspiring for the future and understanding the trends and revolutions in the market, which Esko addresses with their software. Read More
Toby Weiss, CEO, Maria Brilaki, Senior Director of Product Management, and Christian Schowalter, Global Sales Director, Fiery, show the latest technology Fiery demonstrated at drupa 2024 as part of their "coming out party" as a standalone software company for industrial and specialty printers. Read More
Tim Murphy, President, Printware Division, Printware, shares the three trends seen at drupa 2024: inkjet is hot; faster, better economics; and that more vibrant colors are highly desirable within the market. All of these can be achieved with inkjet printing. Read More
David Zwang and Jim Barnes, Chief IT Implementation Officer, Kodak, talk about the workings of the PRINERGY platform. They discuss the platform's support for offset and digital printing, and the advantages of cloud and virtualization. They also touch on the adoption of cloud-based solutions and their long-term goal of supporting customers' current environments while shaping the future. Read More
Tim D'Elia, Director of Product Strategy, Dalim Software shows the Dalim booth at drupa. Read More
Fabian Becker, Product Manager, Müeller Martini, talks about Müller's role in automating software in production lines. The company aims to tackle labor shortages through automation and has recently partnered with Hunkeler. They are also looking into implementing AI into their systems and integrating service into their workflow. Read More
Mark Ridgeway discusses his role as the OEM Technical Account Manager in the EMEA region. He emphasizes the significance of integrating Adobe products into OEMs' RIP and the importance of customer feedback. He explains the necessity for support, technical assistance, and continuous product improvement. He also talks about color management, intuitive workflows, and software simplification. Read More
Julie Watson, CEO, Ultimate Tech stops by the drupa daily studio to dig into the company's software solutions that simplify finishing for the print industry. She also discusses the significance of automation, efficient workflow organization, starting on a small scale, and planning with the end in mind. Read More
Cary Sherburne, talks with Mark Lewiecki, Senior Product Manager, Adobe about Adobe's support for print, the Adobe PDF print engine, and its use in textiles. He discusses Adobe's history and the vision of its founders. They also touch on future opportunities in machine learning and AI, and sustainability and automation. Read More
Carol Werle, CEO, and Tim D'Elia, Product Strategy Director, Dalim Software visit the drupa daily studio. They discuss the company's history and evolution into print and workflow automation, development, and future direction, which includes automation, AI, and empowering non-experts. They also discuss their onboarding process and the collaboration between AI and humans, emphasizing the cautious use of AI and the continued need for human involvement. Read More
Cary Sherburne talks with Pat McGrew, Managing Director, McGrew Group as they dive into drupa 2024, tracing its history and the evolution of the industry. They spotlight the event's emphasis on new technologies, sustainability and recycling. They also touch on advancements in flexography, UN global sustainability initiatives and the need to vocalize sustainability efforts. Read More
Itzhak Pichadze, CEO, frontline.io, a SaaS platform that revolutionizes training and support for hardware organizations, stops by the drupa daily studio. The frontline.io platform uses digital twins from CAD files for virtual training and support. It offers remote support sessions, tracking, and valuable insights. The collaboration with HP has enhanced the platform based on industry feedback. frontline.io addresses labor challenges and provides scalability and ease of use across various divisions. It has improved the pipeline, reduced procedure time, and boosted collaboration. Read More
Bernd Zipper, Chairman, Initiative Online Print, and Roland Keppler, CEO, Onlineprinters talk about the vibe at drupa, vendors display technology and machinery, highlighting the significance of workflow and digitalization. They discuss the idea of mass customization and print on demand, and the challenges and opportunities of embracing new technology are discussed. Read More
Henrik Muller-Hansen, Founder & CEO, Gelato, introduces the future of the digital print industry, focusing on Gelato's partnership with Landa and drupa 2024's theme. The influence of Gen Z and Millennials on the demand for personalized, local, and sustainable products is explored. The conversation emphasizes the importance of competition and collaboration within the industry, consumer-driven change, and sustainability through local production and waste reduction. Read More
Cary Sherburne talks with Gaby Matsliach, CEO of eProductivity Software at drupa. Gaby shares insights about the company's journey to independence, their strategic partnerships, and technology investments. Read More
Mike Rottenborn, Group CEO, Hybrid Software, talks about the company's latest innovations and releases presented at drupa. He discusses the future of the print industry with a focus on print quality, flexibility and the rise of cloud-based solutions. Read More
Cary Sherburne talks with Gil Oron from Landa and Henrik Müller-Hansen from Gelato. Together they highlight their companies' partnership and its growth potential, focusing on production on demand's impact on the print industry. Read More
WhatTheyThink's Eric Vessels talks with Ultimate Tech's CEO Julie Watson about imposition automation and what to expect from them at drupa in Hall 8B Stand 31! Read More
Nick Gawreluk talks to Gabriel (Gaby) Matsliach, CEO of eProductivity Software, about the work and strategic planning that went into preparing for the company's first drupa. Read More
Nick Gawreluk talks with John Henze, Vice President Sales and Marketing at Fiery, about the company's plans for drupa 2024. Read More
David Zwang talks with Toby Weiss, CEO of Fiery. Fiery sits in front of the lion's share of production print devices across many applications. At drupa, they will be presenting lots of exciting new technologies to help their OEMs and their end users address market shifts and become more productive. Read More
WhatTheyThink's Nick Gawreluk talks to Aleks Zlatic and Charlotte Tueckmantel from eProductivity Software about their journey to drupa and an exciting product launch taking place at the show. Read More
David Zwang talks with Itzhak Pichadze, frontline.io CEO and Founder, and Gilad Tzori, frontline.io COO, about the company’s recently developed virtual 3D interactive training, augmented reality remote support, real-time analytics solution—all in one platform. It is being adopted by many of the press and converting manufacturers. Read More
Logica has been offering its Print-specific Manufacturing Execution System (MES) in Europe for almost a decade and is now bringing the solution to North America. Business Development Manager David Triulzi explains what MES is and how it works on one side with MIS/ERP systems and on the other with the various resources in a print manufacturing operation to provide in-depth data and analytics on operational effectiveness. Read More
Gelato, a global platform for local on-demand production, is announcing the next level of integration for its platform, which has producers located in 32 countries around the globe, offering a seamless connection between creatives and producers, all the way through shipping and logistics. CEO Henrik Muller-Hansen explains how Gelato Connect works and the value proposition for all stakeholders. Read More
Michael Reiher, president of Good2Go Software, founded Good2Go in 2019 with a vision to fill a significant gap in the printing software market: workflow solutions for smaller companies. GoodToGo has now added AI-Supported Order Pilot to its SaaS application, automating order entry and preflight tasks among others, making Customer Service Reps and prepress departments more efficient, especially for orders submitted by email, and minimizing the risk of orders getting lost in a deluge of incoming emails. Read More
Most print orders arrive from the cloud, or could even be created in the cloud. They could even go back to the cloud for a proof. Wouldn't it make sense to handle the production there and reduce the up and down data transferring? David Zwang talks with Four Pees CEO Tom Peire about Atomyx, a new cloud-based platform that could both streamline the print business and production processes. Read More
In this video, sponsored by Infigo, Chris Minn, Infigo’s Head of Global Marketing, talks about trends they are seeing in the market and how Infigo has software solutions to address PSPs’ needs to take their software implementation to the next level. Read More
WhatTheyThink Films, in partnership with eProductivity Software, presents “Transforming Operations,” a look at how John Roberts, a provider of direct mail, packaging, and other high-quality printing applications, transformed its business using ePS software. Read More
Charlotte Tueckmantel, GM/VP, Web to Print and Value Added Products at eProductivity Software, speaks with WhatTheyThink's Nick Gawreluk about their brand transition and gives an overall update on the business at PRINTING United Expo. Read More
In this interview, eProductivity Software VP of Product Management Nick Benkovich answers this question and more. If you think AI is not relevant to your business, or even if you do, you should listen to this discussion. Like many things in our past, it's not a fad, although still emerging, and whether or not a printing company takes advantage of its capabilities, it behooves owners and managers to stay current with its evolution, and especially insight from industry thought leaders like Benkovich! Read More
In this video sponsored by GMG Color, Jodie Steen, President of Spectraflow East, Shares a case study of end-to-end color management using GMG Color tools. Read More
In this video sponsored by Ricoh, David Zwang talks with Begum Walji, Ricoh Software Product Manager, about Ricoh TotalFlow Producer, an intuitive, vendor-agnostic print-on-demand SaaS workflow technology. Read More
In this video sponsored by Ricoh, David Zwang talks with Lisa Oakleaf, Ricoh’s Sr. Director of Global Software Product Management, about the company’s expansion of its SaaS-based products, including the new Ricoh Total Flow Producer for job onboarding. Read More
In this video sponsored by Canon, David Zwang talks with Karen Dimora, Sr. Specialist in Business Planning and Marketing for Canon, about Canon PRISMA workflow software, the new cloud-based platform, and the new workflow tools available. Read More
In this video, sponsored by Fiery, Maria Brilaki, Senior Director of Product Management for Fiery, identifies the major trends impacting their customers, and how Fiery solutions are helping address these challenges. Read More
In this video, sponsored by Ultimate TechnoGraphics, CEO Julie Watson talks about the company’s software for nesting optimization for wide-format printing, as well as Ultimate BestCut for automating guillotine cutting. Read More
As part of our Product Spotlight series, Pat McGrew talks with Volodymyr Yatsevsky, CEO of LiveArt, about the Ukraine-based company’s origins and its full range of web-to-print products and Services. Read More
David Zwang talks to Gershon Alon, Head of Software Solutions for HP Indigo, about the latest features in HP PrintOS and how HP is refocusing its commitment to software. Read More
David Zwang talks with Colin Price, Managing Director, UK, for DALIM Software, about the new DALIM Drive that the co pan y was showing for the first time in the US at Dscoop. Read More
In this video, sponsored by eProductivity Software, ePS’s Nick Benkovich talks with Doug Haefele, VP of Technology Solutions for Point B Solutions, about the impact on his business of the recent integration of ePS software with the HP Indigo digital press. Read More
In this video sponsored by Global Graphics, David Zwang talks with David Stevenson, MAKO SDK Product Manager at Global Graphics. MAKO SDK is an amazing set of development tools for document imaging. It can be integrated into solutions that need document editing, optimizing, and even rendering into compliant PDF/X files from a wide variety of document formats. Read More
In this interview, sponsored by HP, David Zwang talks to Peter Obradovic, Director, HP Industrial Software Solutions about the new HP PrintOS suite. HP PrintOS software is used by thousands of HP Industrial Print users. This new cloud-based suite now consists of four Power Packs, each concentrating on specific application requirements. Read More
Chris Schowalter, Global Sales Director at Fiery, talks about emerging trends and product strategy at the ISA Sign Expo 2023. Read More
In this discussion, Nick Benkovich of eProductivity Software (ePS) and Keith McMurtrie of Tharstern discuss the advantages to both companies and their customers. The plan is to maintain Tharstern as a brand and to be able to augment its capabilities with the many tools offered by ePS. Hope you enjoy this fascinating discussion! Read More
Pat McGrew talks with Christian Weyer of Zaikio, a new platform created in partnership with Heidelberg that allows all the various parts of a print business to communicate with each other. Read More
Pat McGrew talks to Ultimate TechnoGraphics’ Andrew Bailes-Collins about the sea changes taking place in print production workflow—and making workflow smarter—and how Ultimate is responding to those changes. Read More
David Zwang talks to Andrew Bailes-Collins, Head of Product Management for Ultimate TechnoGraphics, at Hunkeler Innovationdays about the company’s extensive software solutions for prepress processes such as imposition, tiling, ganging, and nesting, as well as binding automation. Read More
David Zwang talks to Mary Ann Rowan, Chief Experience Officer at Solimar Systems, at Hunkeler Innovationdays about the company’s hardware partners and how Solimar tailors its software solutions to each manufacturer’s specific press and customer requirements. Read More
David Zwang talks to Davy Verstaen and Tomas Van Rossom of Enfocus about the company’s flagship products PitStop and Switch and how they fit into the overall print production ecosystem. Read More
David Zwang talks with Toby Weiss, CEO of Fiery. Fiery is now a standalone company, with lots of opportunity and an established management and team. Toby Weiss speaks about the change and looks at the future. Read More
ISCOrp’s Tim Roloff talks about how ISCOrp works with software companies—such as ePS—to “SaaSify” or “cloudify” their applications. ISCOrp is a “private” cloud—they own all their own equipment and data centers, which means stronger security and compliance and that companies always know where their data is. Read More
Agfa’s Erik Peeters talks about two major challenges facing the industry—decreasing profit margins for print providers and finding qualified employees—and how Agfa is helping their customers react and respond to these challenges. Read More
As a hardware provider to the printing industry, Heidelberg also has a robust software offering. In this interview, John O'Donnell, Vice President of Product Management for Prinect and Print Analytics, Heidelberg, explains the company's software strategy moving forward, including migration to the cloud, increased modularity, and growing the number of third-party software integrations. Read More
eProductivity Software, the result of EFI spinning out its software business, is arguably one of the longest standing print software companies in the industry, with its roots dating back to 1989 when Marc Olin founded ProGraph. Now as an independent software vendor, eProductivity Software is looking at ways to make its solutions more open and modular, and to partner with others that may have been challenging to partner with in the past. In this interview, Nick Benkovich, Vice President of Portfolio Product Management, eProductivity Software, explains where the company is headed and the industry trends it is working to capitalize on. Read More
Ricoh’s Joe Ferrara talks about increased demand for workflow automation that Ricoh has been observing post-COVID, and the solutions the company offers, as well as Ricoh’s partnership with ePS. Read More
David Lunardi talks about the workflow automation features in OneVision’s software solutions and how they benefit wide-format, commercial book, and label printers. Read More
In this interview, Aleyant founder and CEO Greg Salzman talks about trends in the world of print software and explains how Aleyant, founded as a cloud-based software company, is continuing to address those trends with a modular, cloud-based approach. Read More
In this video, sponsored by Plan Prophet, Pat McGrew and Ryan McAbee talk with Plan Prophet’s Lemay Sanchez about the company’s growth, feedback from customers, the latest additions and enhancements to the platform, and the company’s annual Champion Summit users event. Read More
EFI and Fiery have been one company under Siris Capital for a while now, and the time has come to let each of them grow to their individual potential. David Zwang talks to Jeff Jacobson, former CEO of EFI and now the Executive Chairman of both companies, about how he will help support the new growth. Read More
eProductivity Software Executive Chairman Marc Olin and WhatTheyThink's Eric Vessels preview the upcoming CONNECT event at The Wynn in Las Vegas. They discuss the history and evolution of CONNECT and talk about what people can expect this year as it enters a new phase under the control of eProductivity Software. Read More
Aleks Zlatic, General Manager of the Packaging Division for eProductivity Software, talks to Eric Vessels about the upcoming ePS CONNECT event at The Wynn in Las Vegas. Aleks talks about the packaging-specific sessions as well as key partners, associations, and customers who will be in attendance. Read More
Charlotte Tueckmantel, VP/GM Global E-commerce & Enterprise Print, gives a preview of the upcoming eProductivity Software CONNECT event. Charlotte talks to WhatTheyThink's Eric Vessels about what to expect in Las Vegas at The Wynn as CONNECT enters a new phase under the auspices of ePS. Read More
In the latest installment of "What's Up? with WhatTheyThink", Eric Vessels talks to Nick Benkovich of eProductivity Software about the upcoming ePS CONNECT User Conference and Industry Event. Nick and Eric discuss the move from an EFI event to a software-focused event with new partners, exciting sessions, and industry keynotes. Read More
Pat McGrew and Ryan McAbee talk to the team from First Line Software about the services the company provides for print businesses. First Line Software is a provider of software and digital transformation services that fine-tune personalization and create connectivity between disparate print systems. Read More
Nick Benkovich, VP Global Portfolio Product Management for eProductivity Software, runs down the current ePS software portfolio, comprising solutions for print businesses of all sizes and application specialties. Read More
Charlotte Tueckmantel, GM Global Enterprise Print & eCommerce for eProductivity Software (ePS), talks with David Bentley, ePS’s GM Global Midmarket Print, about how ePS is addressing current market trends and customer challenges. Read More
eProductivity Software’s Charlotte Tueckmantel and Nick Benkovich recap ePS’ busy year, starting 2022 by splitting from EFI into a standalone company and working over the course of the year to build a foundation to continue bringing new products to its customers. Read More
Ricoh’s Duncan Ellis talks about the state of Ricoh’s integration of the disparate parts of the business from production software, to business services, to hardware, and how this integration offers customers a one-stop shop. Read More
Marc Levine of GMG talks about how the automation and remote workflow features in GMG’s software solutions can help companies overcome the workforce challenges the industry is experiencing. Read More
Douglas Gibson of Infigo Software talks about how, as part of Infigo’s efforts to help customers speed jobs through their factories, the software is expanding the types of jobs that can be accepted via Web-to-print: wide format, labels, packaging, and more. Read More
PageDNA’s Steve Enstad talks about PageDNA’s print software solutions and implementation process, and how they address the challenges that printers and print customers have when using print software. Read More
Ricoh’s Arron Robinson talks about how Ricoh’s integrated and "holistic" approach to print software allows different components to communicate with each other regardless of whether they are cloud-based or on-premises. Read More
Lee Ward of Tharstern talks about how customers are starting to diverge into different sectors—wide format, packaging, etc.—and how Tharstern’s MIS can cater to all those new sectors. Read More
Ultimate TechnoGraphics’ Eve Petroni talks about the increased need for print production workflow automation and how Ultimate’s imposition and bindery software provides end-to-end automation. Read More
David Zwang talks to Julie Watson, CEO of Ultimate TechnoGraphics, about the post-pandemic uptick in interest in workflow automation, the factors driving that interest, and Ultimate’s portfolio of automation solutions. Read More
David Zwang talks to Hybrid Software Group CEO Mike Rottenborn about the evolution and growth of the company. Hybrid Software Group is one company with six operating businesses—Hybrid Software, Global Graphics, ColorLogic GmbH, iC3D, Xitron, and Meteor Inkjet—which serve predominantly, but not exclusively, packaging end users and OEMs. Read More
DALIM Software’s Aristide Zouheir-Kuhnle talks about DALIM’s software solutions on display at last week’s PRINTING United Expo. Read More
Sometimes the hardest part of taking advantage of the available marketplace is having tools that work the way you need them to. One size does not fit every situation. That is where Customer’s Canvas comes in. The team at Aurigma/Customer's Canvas work with their clients to craft the web-to-print solution that will work most efficiently for their business. CEO and Founder Dmitry Sevostyanov tells us why Customer's Canvas makes it possible to create the perfect Web-to-Print solution for every customer. Read More
Kelley Holmes talks with David Ashkenaz, independent software consultant for the printing industry, about the fears printers have of investing in software to help run their businesses more efficiently. Read More
Resident Print Geek Jim Raffel talks with Caldera’s Joey Phillips about the latest updates to Caldera’s software. Version 15 of CalderaRIP will see improvements to the cutting algorithm, new drivers, and updates to existing drivers, amongst other new and upgraded features. PrimeCenter, Caldera’s prepress software, also gets a major upgrade to Version 2. Read More
Believe it or not, we have been printing variable data for at least 45 years. What we were doing then is what Jacob Aizikowitz calls Legacy or Classic VDP. In this video interview, he explains what he means by Modern VDP, how it differs from Classic VDP, the technology framework that was required to enable Modern VDP, how adoption of this framework helped print service providers differentiate themselves, and where we go from here. Read More
WhatTheyThink contributors Pat McGrew and Ryan McAbee dug deep into Canon Prisma in a recent WhatTheyThink Product Spotlight. In this video, Bob Barbera, Canon USA Marketing Director, hits the high points on Prisma, its value to a production operation, and the new tools the company has added. Read More
David Zwang talks to Todd Cober, President of Cober Solutions, about "on-demand offset" and how it and workflow technologies have provided him and his customers with a great production platform. Read More
Onyx Software’s Jonathan Rogers talks about the forthcoming major ONYX software release, the primary focus of which will be a simplified user experience and easy-to-use tools for everyday automation. Read More
Resident Print Geek Dan Gillespie and Sal ”Pantoni” Passanisi have a highly entertaining discussion about the decision to decouple the Pantone color libraries from Adobe Creative Cloud, and what it really means for designers. Read More
David Zwang talks to David Stevenson, Product Manager, Global Graphics, about how, by using its vast experience in RIPs and rendering, Hybrid Software has been able to create a high-performance framework for print inspection systems. Read More
Hard-copy color proofing has come a long way over the years. David Zwang talks to Marc Levine of GMG Color about how GMG has been on the front lines of this battle. Read More
David Bentley, GM, SMB Print, for eProductivity Software, talks about the Midmarket Print Suite, which was one of the EFI products spun off into the independent company eProductivity Software, and looks to what the future holds. Read More
Gaby Matsliach, CEO of eProductivity Software, talks about EFI Connect, the spinoff of the EPS software group as eProductivity Software, the relationship with EFI going forward, and the future of the solutions they will provide to the industry. Read More
Nick Benkovich, Vice President of Portfolio Product Management at eProductivity Software, joins us from EFI Connect and talks about the event, the future of the new company, and what customers are doing with their portfolio of software solutions. Read More
Toby Weiss, COO of Fiery for EFI, talks about this year’s EFI Connect, the eProductivity spinoff, and the future of Fiery. Read More
Marc Olin, Executive Chairman of eProductivity Software, talks about the advantages of EFI Connect for the company and its customers, as well as the recent spin-off of eProductivity Software as a separate company. Read More
David Zwang talks with Dawn Lindsey, Director of Product Management and Implementation for Heidelberg US Prinect, about how the Heidelberg Prinect solution suite has evolved beyond prepress workflow to include connectivity to all of the equipment Heidelberg offers as well as business intelligence. Read More
EFI recently spun off its productivity software unit as an independent company, acquired by a private equity firm. Some 18 months after leaving EFI, Marc Olin has returned to the software business he founded in 1986 as Executive Chairman. In this video interview, he provides some background and a look what customers can expect from the resulting company: eProductivity Software. Olin and the eProductivity team will be participating in EFI Connect next week in Las Vegas. Read More
Pat McGrew and Ryan McAbee talk to Lemay Sanchez, managing director of PlanProphet, about how PlanProphet helps printers optimize their businesses by automating small but critical tasks that are involved in the day-to-day administration. Read More
Eric Vessels talks to Andrew Ettinger of The Best Postcards, which helps clients develop effective branding and direct mail and marketing. Ettinger shares his personal “origin story,” the highs and the lows, before landing on his feet at The Best Postcards. Read More
Kelley Holmes talks to Canon USA’s Bob Barbera about Canon’s PRISMA workflow solutions, the new cloud-based PRISMAprepare Go for remote job submission, and PRISMA Home, a standard platform for users to manage all their PRISMA solutions. Read More
Mike Rottenborn, CEO of Global Graphics, sits down with David Zwang at Label Congress to discuss the synergies in Global Graphics' acquisitions and growth, as well as their new corporate name and identity. Read More
Kelley Holmes talks with EFI’s Ron Teller at the Sir Speedy, PIP and Signal Graphics International Vendor Show about new integrations and modules for PrintSmith Vision Print Management Software. Read More
Kelley Holmes talks to Lemay Sanchez, Managing Director of Plan Prophet, a Salesforce-based CRM automation engine that integrates directly with Printers Plan and PrintSmith, with support for additional MIS systems soon to be added. The goal is to support as many MIS systems as possible and provide a truly integrated CRM automation experience. Read More
David Zwang talks to Josef Coetsee, CTO of EFI’s Fiery Division, about EFI’s unique approach to digital front ends (DFEs). Much more than a RIP, a DFE is a set of services—hardware and software—that enable print shops to execute their workflows, manage their operations, and drive their presses. Read More
David Zwang talks to Eric Worrall, VP of Products and Services for Global Graphics Software, about digital front ends (DFEs), the elements that comprise a DFE, and Global Graphics’ recent introduction of its SmartDFE. Read More
David Zwang talks to Kasper Tomshoj, CEO of PrintVis, about the company’s almost 25-year history as an MIS provider for the printing and packaging industry. PrintVis recently teamed up with Kodak as an implementation partner as part of PRINERGY On Demand Business Solutions. Read More
Ever since Gutenberg, print and its uses have continued to evolve. That's true today as well, and that evolution has likely been accelerated by the pandemic. Hear what Adobe's Mike Scrutton, Director of Print Technology and Strategy, has to say about where we are with print today, where it's going, and how printing companies can take advantage of new opportunities offered by this continuing evolution. Read More
Todd Bigger, VP of Software and Services for Kodak, talks to David Zwang about the new iteration of PRINERGY On Demand. Back in May, Kodak moved moved PRINERGY into the cloud with PRINERGY On Demand and this Fall, Kodak is launching PRINERGY On Demand Business Solutions, a fully integrated and managed end-to-end software platform for all printers of any size and any segment that aims to eliminate the need for multiple standalone software products from different suppliers. Read More
Martin Bailey, CTO of Global Graphics Software, talks with David Zwang about “Full Speed Ahead,” a new guide that helps people make PDF files for variable-data printing more efficiently, especially as VDP is taking off in new markets and applications, such as labels and packaging. Read More
Greg Salzman, President of Aleyant Systems, talks to David Zwang about the value that a web-to-print/online ordering portal beings to a print business. Not only does it make it convenient for customers to place orders at any time, it also frees up resources within the print business, as it doesn’t require the involvement of sales or customer service reps, or even estimators. Read More
From 20 jobs per day to 100, Get It Now Print has increased production and their customer base with the help of EFI’s Fiery Workflow solution. Simple, efficient, and agile, Fiery automation can help your print business get more work out the door. Read More
Wim Fransen, General Manager of Enfocus, talks to David Zwang about some of the major trends he has been seeing as we head toward drupa, including the emergence of faster technologies, the need to handle shorter job runs with faster turnaround times, and new front-end solutions that bridge the gap between job entry, MIS, and prepress. Read More
Troy Power, cofounder of CapStone Technologies, talks about the company’s Red Hot Technology Award-winning AutoViri robotic solutions for automating mailing workflows. AutoViri helps connect the physical workflow to the digital workflow—and can save customers money on mailing costs by being plugged into the latest USPS regulations. Read More
Wim Fransen, Managing Director of Enfocus, talks to David Zwang about the proliferation of niche printing markets—commercial, labels, textiles, wide format, vehicle graphics, etc.—and how they all share many of the same underlying challenges. Enfocus has been seeking to develop specific configurations of its flagship PitStop software to address the individual needs of these vertical markets. Read More
Pat Bolan, President of Avanti, talks to Pat McGrew about the company’s Red Hot Technology Award-winning enhancements to Avanti Slingshot at PRINT 19—Advanced Fulfillment Workflow Enhancement and the XML Loader Enhancement for Web to Print solutions. Read More
David Zwang talks to Ernie Crawford, CEO of Crawford Technologies, a software company that focuses on the transactional printing market, helping organizations improve the ways that they deliver documents to customers, in print or omnichannel. The company just launched its new SmartSetup, designed for rapidly onboarding applications into workflow automation and ADF systems. Read More
WhatTheyThink's print evangelist Warren Werbitt checks in from Nashville and the Avanti Users Conference. He talks to a number of event attendees—printers and Avanti partners—about their businesses, their experiences with Avanti solutions, and the advantages of attending the conference. Read More
Ray Duval of Ultimate TechnoGraphics talks about the concept of the “smart factory,” how virtually any print process can be automated, and how software is the glue that holds together all the different parts of the automated workflow. Read More
Matt Miloszewski, Sales Director for the Eastern Region for printIQ talks about the company’s workflow software systems which are agnostic with regard to print process print process—digital, commercial, sheetfed, webfed, wide format, packaging, screen—and can be configured with unique features for specific types of print businesses. Read More
EFI’s Jeff White talks to Kelley Holmes about the importance of workflow tools to make print businesses more efficient, and discusses EFI’s MIS and workflow solutions for commercial print providers, mailing operations, and superwide format printers. Read More
Dirk Craib, VP of Sales for Rochester Software Associates (RSA), talks about some of the issues that in-plants have been facing—security being chief among them—and how RSA’s software solutions are helping address those issues. Read More
Giselle del la Moriniere Product Marketing Manager in EFI’s Fiery Group talks about EFI’s Fiery partners, the Red Hot Technology Award-winning FreeForm Create software, and the integration of the Fiery digital front end with Duplo’s spot coater and slitter/cutter/creaser. Read More
Ornit Gluzman, Product Manager for Workflow Automation Color Products at AVT, talks to David Zwang at Labelexpo about AVT’s automation software—specifically, the ability to automatically set up jobs for inspection prior to printing. Read More
Ben Amor, Regional Sales and Service Director Americas for Caldera, explains the markets Caldera RIPs serve, including the 1,400 different print drivers the company supports. He also talks about how the company's Services Team works with partners to facilitate further integration and automation across the entire production process for the markets it serves. Read More
CloudLab, an ecommerce provider, has an online store offering that integrates with other components in the workflow, including production and business applications, for an automated environment. Steven Antoni, President of CloudLab Americas, explains how. Read More
Eric Dalton, Director of Sales - Western Region for GMG, talks about color management specific to wide-format printing and the two kinds of software GMG offers to help users implement color management. Read More
Dirk Deroo, CEO of Dataline, talks about the founding of his company in his attic and why its modular approach to ERP for the graphic arts industry adds value for the industry. In addition to product development experts, Dataline puts substantial focus on project management/implementation. The company has 8,000 users across all segments of print including textiles. Read More
Julie Watson, CEO of Ultimate TechnoGraphics, talks about the breadth of automated software solutions available as either standalone applications or integrated into a variety of third-party products and established workflows. Read More
Christine Erna of Strategic Postal Advisors and Scott Eganhouse of TEC Mailing Solutions discuss the trends in the automation of workflow centered around transactional documentation and managing data from a centralized location. Read More
David Zwang talks with Dr. Carol Werlé, CEO of DALIM Software, at DUO2019, the DALIM Users Group Conference. DALIM, which develops productivity workflow and communication software, was founded in 1989 and has changed as the industry has changed, serving now as a “bridge between the solos” in a print business. Read More
Grant Miller, President and CEO of Bluecrest, discusses the rapid, eight-month growth of the enterprise print and mail company that used to be part of Pitney Bowes. At Hunkeler Innovationdays, Bluecrest was showing its new ERP systems and other integrated print and mail solutions, which include workflow and analytics and reporting tools. Read More
Toon Van Rossum, product manager for Switch at Enfocus, talks to David Zwang about the development of the vendor-neutral automation platform and how it has grown in popularity in recent years. Read More
Matt Miloszewski, Sales Manager for PrintIQ, discusses end-to-end MIS solutions for the printing and graphic arts industry—from commercial to screen to packaging. Read More
Bob Barbera, Senior Marketing Manager for Canon USA, unveils the Prisma family of workflow and print controller solutions for digital printing. Read More
Trent Foreman, Product Manager for Aleyant, walks through the process of estimating and pricing with Aleyant Print Job Manager. Read More
Ernie Crawford, CEO of Crawford Technologies, defines "workflow" and talks about the company's software and automation solutions for the transactional and direct mail space. Read More
Grant Miller, CEO of BlueCrest, discusses this new standalone company within Pitney Bowes that has merged Pitney Bowes' core document messaging technologies with its software portfolio. Read More
Kevin Goeminne, CEO of CHILI Publish, talks about the CHILI Publisher universal graphics engine focused around "smart artwork"—a way of templating and automating the design and production of a variety of packaging and marketing materials. Read More
Jonathan Bowen, Product Specialist for PrintIQ, talks to Kelley Holmes about the importance of an MIS and what to look for when shopping for one. Read More
Julie Watson, CEO of Ultimate TechnoGraphics, talks about a new product launched at PRINT 18. Ultimate Impostrip 2019, a Red Hot Technology that won the Vanguard Breakthrough Award, introduces artificial intelligence (AI) to add greater degrees of automation for hybrid—offset and digital—print environments. Read More
Martin Bailey, CTO of Global Graphics, talks with Dave Zwang about the exciting new PDF 2.0 and what it means for the printing industry. Read More
Marc Horriar, CEO and Founder, talks about CloudLab, one of the largest web-to-print vendors in Europe, and whose U.S. branch opened in 2017. CloudLab has more than 200 customers in 25 countries. Some of the largest online print businesses in the world use CloudLab, which focuses on solutions tailored to each business rather than a one-size-fits-all approach. Read More
Vince Tutino, Senior Product Manager for Rochester Software Associates (RSA), discusses three updated products designed to increase productivity and automation for in-plants: WebCRD Web to print software, QDirect output manager, and RSA's Universal prepress suite, ReadyPrint. Read More
Guido Van der Schueren, Chairman of the Board for HYBRID Software, talks about the company and plans of a Global Graphics acquisition. Read More
Sagen de Jong, CEO and Co-Founder of Tilia Labs, talks to Dave Zwang about the company's imposition, planning, and workflow software, and how imposition for labels and packaging differs from general commercial printing. Read More
Ryan Kiley, Director of Strategic Production Services for Ricoh USA, talks about Ricoh Communications Manager and Ricoh Supervisor, the company's new workflow automation and print shop management tools. Read More
Bob Barbera, Senior Manager of Production Solutions Marketing for Canon USA, discusses the challenges of color management, such as predictability, and how the technology is evolving. Read More
Dr. Sean Smyth, consultant for Smithers Pira, discusses a study he is working on that takes a look at the current state of web-to print—specifically, systems designed to allow print customers to create professional documents without being print professionals. Read More
Matt Miloszewski, Business Development Manager at Tharstern, talks about Tharstern's approach to MIS and managing operational data within print operations. Tharstern has over 700 installations globally. Read More
Solving workflow issues for a customer opens up the door to long-term repeatable business. Jennifer Matt cites recent project work where building workflows brought in significant print business. Read More
Mick Rowan (Director) and Adrian Fleming (Sales Director) at PrintIQ share their vision and approach to a cloud based management workflow system that goes beyond traditional MIS. Read More
Large software projects should be taken on with some extra planning upfront. Just like buildings, you should prototype and get a real sense of how the software is going to work. Given the time, we always build out the user experience first. Jennifer Matt interviews Chris Reisz-Hanson, a print software architect talks about how he would approach a large custom development project. Read More
Print MIS implementation is a never-ending process. Jennifer Matt interviews Jane Mugford about why the evolution of the Print MIS does not end after the initial implementation. The vendor releases new versions, your business keeps changing (new products, new workflows) - your Print MIS needs to evolve with your business forever. Read More
Jennifer Matt interviews Chris Reisz-Hanson, software architect about how to protect yourself. One of the key questions that is often missed is "who owns what?" Where is the source code stored? If you own the software, you should have access to the source code under an account in your business name. Read More
Google is judging you on multiple fronts as it pertains to mobile. Jennifer Matt interviews Kellie Rife, a front end web developer and user experience designer about how she thinks about servicing both audiences: Google and Your Customers. Read More
Your software should run your business, your people should run your software. Can you easily get to the trusted data of your business? Is it in a trusted system of record (Print MIS/ERP)? Or do you have to gather up data from many different sources to get to a version of the truth? Jennifer Matt interviews Jane Mugford about helping printers transition from people run business to a software run business. Read More
Mobile is now the predominate access point for users. Anything you put online needs to take into consideration how "mobile-friendly" your online experience is. Jennifer Matt interviews Kellie Rife, a web developer and user experience designer about how she thinks about mobile design. Read More
Most printers have at some point hired a software programmer. Jennifer Matt interviews Chris Reisz-Hanson about why thinking about software programming with a single resource filling all the roles. Software is combination of user interface, defining the requirements, coding and testing - think about who is going to play all those roles before you start your next custom development project. Read More
When you need to transition off a legacy Print MIS, there are few things that you need to consider when selecting your new trusted system of record. Jennifer Matt interviews Jane Mugford about how she guides companies through that decision process. Read More
Our default reaction to talking about software is to try to describe the solution or a feature of the potential solution (e.g. drag and drop). Focus on telling the story of the CHALLENGE you are trying to solve - this is so much more helpful. What do you want to solve and who do you want to solve it for? Read More
When you sell a web-to-print program, you have a brief honeymoon period that needs to be optimized. Stay focused on the business goals - get orders flowing through the system. Nobody wants to hear from a customer saying, its been six months and we've seen no value! Read More
One of the key functions of a Print MIS is to track where every single job is in your facility. Chain of custody is about inputting the transfer of ownership between resources in your plant. It always amazes us how powerful this one feature of a Print MIS when implemented properly. Read More
Print is not dead, we still need print and it needs to work and play well with its digital alternatives. The use of print has changed, especially in marketing. Printers need to extend their value proposition to understand all communication options in order to keep print relevant. Read More
When new technology is introduced into a printer the success of it really depends on how your people engage (or don't engage) with the software. The success is way more dependent on your team than it is on vendor. You have to learn the software and then strategically apply it to your business. Read More
Demonstrating your web-to-print solution is critical to your sales process. Use your demonstration site to configure all the bells and whistles of your solution so you never have to say, "we support that feature but its not configured on this site." Read More
Your print software is as important as your print manufacturing equipment. Software enables you to get to new customers and automate your workflows to enable you to do more with less effort. Software is becoming your most strategic resource. Read More
Your print business runs on two parallel paths (workflows), a product path and a business path. The production path results in a "physical product" that is shipped to your customer, the business path results in an accurate invoice that is delivered to your customer. Looking at your business in this manner can help you understand the roles of your Print MIS and your Production Management software tools. Read More
Jim Tomblinson has done a great job at Modern Litho as VP of Operations as the company has moved to automate operations and make the customer experience exceptional. An effective MIS system is key to their efforts -- and yours. Hear what Jim has to say about the importance of fully implementing your MIS. Read More
Across all markets, customer's demand for self-service access to business transactions is growing. Customer convenience trumps full-service. A self-service interaction gives the customer full control of when they want to interact. Read More
Our market demands you to be more consultative with your customers so you can extend your value proposition beyond a commodity manufacturer. The best way to be a good consultant is to understand your customer's challenges. You have to dive in and fall in love with your customer's problems in order to build up that trusted partnership that is immune to competitive pricing pressures. Read More
Jim Tomblinson, VP of Operations at Jefferson City MO based Modern Litho led his company's very successful efforts to modernize and streamline the company's workflow, significantly enhancing the customer experience. He talks about the value of a scalable workflow in an environment of growth through acquisitions and organically. His hands-on experience provides good insight for his industry peers. Read More
When your Print business is faced with changing your Print MIS, the attitude towards the change can make all the difference. Are you looking to force the Print MIS software to work just like you work today or are you willing to adapt your workflows to optimize how the Print MIS software was built? Read More
Jimmy Vainstein, Senior Project Manager at the World Bank, explains how the Bank is revamping it's cut sheet operation to achieve a near lights out workflow, integrating web to print and EFI Fiery Central with Pace MIS. Read More
Growing and scaling a business can come from an investment in software. Read More
Make print easier to buy. The Tweak Cloud offering is a toolset that streamlines the process of getting to a final agreed upon design. Jerry Kennelly, CEO and founder of Tweak describes the offering and his approach to giving the customer self-service control over the proofing process. Read More
In this interview, Cary Sherburne, Senior Editor, talks with Max Dunn of Silicon Publishing about the company's clean sheet redesign of Silicon Designer leveraging the talents of former Adobe InDesign developers. This Web2Print/online editing solution is used by some of the world's largest companies. Read More
Chris Halkovic, Web-to-Print Manager at Arizona State University's Print and Imaging Lab, talks about how the shop/learning environment is integrating Web2Print and MIS for a coherent and automated workflow for printed materials and 3D objects. Read More
Dennis Amorosano, Vice President of BISG Marketing at Canon USA, speaks with WhatTheyThink Technology Editor about Canon's strategic and holistic approach to workflow, bringing together hardware, software and professional services to satisfy customer requirements. This includes bringing the full power of solutions available across the Canon organization to addressing customer needs as part of the company's One Canon approach. Read More
InfoTrends analyst Ryan McAbee discusses drupa trends in the software space with Senior Editor Cary Sherburne, including expansion of cloud-based solutions beyond web-to-print and using the cloud for production performance analysis — the Internet of Presses! Read More
A discussion of workflow optimization is typically very production-centric. In this video Jennifer Matt and Jane Mugford discuss business workflow and why business workflow should be settled first. Read More
Print Software Section Editor Jennifer Matt talks to Charlotte Tueckmantel, GM/VP, Web to Print and Value Added Products at EFI about trends in marketing technology and new business models in cross-media marketing. Read More
The topic of single points of failure is typically reserved for technology, yet most businesses have humans as their most critical single points of failure. For your business to scale, be sustainable, and to be data-driven, you have to start transitioning knowledge from humans into systems (e.g. Print MIS). Read More
Jennifer Matt speaks about the dramatic transition we find ourselves in the middle of today, from physical communication mediums to digital devices. This transition is impacting all aspects of your business and your customer’s businesses. The per-page business model that print has been anchored to starts to look awkwardly dated in this connected, mobile, marketplace. Read More
Forrest Leighton and Jennifer Matt talk about how marketing has evolved into a measured science. In order to support this evolution, Marcom Central has integrated with Birst business intelligence and analytics provider so PTI customers can leverage best in class tools to measure their marketing impact. Read More
Jennifer Matt, Section Editor talks to Forrest Leighton, VP of Marketing at PTI Marketing Technologies about the on-demand delivery of marketing materials. Read More
Jane Mugford of WhatTheyThink's Print Software Section talks to Patrick Bolan, President and CEO of Avanti about Print MIS implementation, integration, and setting up Print MIS to handle various workflows. Read More
Web-to-print has to play nice with other technologies in the marketing supply chain. Salesforce is a dominate player in the CRM and sales enablement space. Jennifer Matt discusses how embedding Marcom Central into Salesforce might be the best placement possible for full adoption of your web-to-print system. Read More
Jennifer Matt talks to Kevin Horey, VP/GM Workflow & Solutions at Xerox on its approach to web-to-print, workflow and production automation. Read More
Cary Sherburne, Senior Editor at WhatTheyThink talks to Forrest Leighton, VP Strategic Alliances at PTI Marketing Technologies about a timely educational series PTI is sponsoring on WhatTheyThink. Over the coming weeks PTI will be discussing how MarcomCentral is evolving to adapt to the ever changing needs of marketers while maintaining their high-level of support for print in the modern marketing mix. Read More
Jane Mugford of WhatTheyThink's Print Software Section talks to Paul Diangelo, Technology Solutions Director at Printers Plan about Print MIS implementation, integration, and setting up Print MIS to handle various workflows. Read More
Jane Mugford of WhatTheyThink's Print Software Section talks to Shaun Corbridge, CEO and Founder at Atomology about Print MIS implementation, integration, and setting up Print MIS to handle various workflows. Read More
Jane Mugford of WhatTheyThink's Print Software Section talks to Eric Wold, Vice President of SmartSoft about Print MIS implementation, integration, and setting up Print MIS to handle various workflows. Read More
Jennifer Matt, Jane Mugford, and Chris Reisz-Hanson from Web2Print Experts launch a new offering to the print industry – a single solution that manages every aspect of your software needs (automatically replacing all your existing print software with one solution that floats in the cloud). Read More
Frank talks to Patrick Kerr, Technical Product Manager at Eastman Kodak about prepress workflows at the EFI Connect conference in Las Vegas. Read More
Joe Roberts, ERP Implementation Manager at InnoMark Communications in Ohio talks with Senior Editor Cary Sherburne about his planned implementation of EFI Radius in the company's 7 plants -- moving from a non-structured to a very structured process. Read More
Jane Mugford of WhatTheyThink's Print Software Section talks to Erv Ratazak of CRC Information Systems about Print MIS implementation, integration, and setting up Print MIS to handle various workflows. Read More
Senior Editor Cary Sherburne speaks with Paul Sprow, Manager of the Digital Production Group at Arlington County, Virginia, about his transition from an offset to a digital shop. "It's like night and day," he says. "I believe in giving people 24-hour turnaround and I can do that now!" Read More
Jennifer Matt talks to Greg Salzman, President of Aleyant Systems about the Aleyant Pressero web-to-print system and his company's view on web-to-print integration, mobile, and helping printers find success online. Read More
Jeff White, General Manager, EFI Monarch speaks with Print Software Section Contributing Editor Jane Mugford about successful MIS implementations. Read More
Print Software Section Editor Jennifer Matt sat down with Kevin Geominne, Managing Partner at Chili Publish to find out how Chili Publish approaches integration with other systems. What Chili Publish is doing to support mobile. And how they help printing companies find success with online services. Read More
Jennifer Matt sat down with Jacob Aizikowitz to find out how XMPie approaches integration with other systems. What XMPie is doing to support mobile. And how they help printing companies find success with online services. Read More
As part of a Print Software video series, we are asking web-to-print vendors about three important topics; integration, mobile, and implementation. Forrest Leighton from PTI describes Marcom Central's vision around integration, mobile, and implementation. Read More
As part of a Print Software video series, we are asking web-to-print vendors about three important topics; integration, mobile, and implementation. Steve Enstad from PageDNA describes PageDNA's company's and product's vision around integration, mobile, and implementation. Read More
Jennifer Matt interviews Jane Mugford about what printers need to bring to the table in a Print MIS transition project. Read More
Cary Sherburne interviews Kevin Horey, VP & GM of Workflow & Solutions at Xerox. They talk workflow innovations, what Xerox has to offer with their products, and what makes workflow a hot topic. Read More
Jennifer Matt rants about what she hates about software technology demonstrations. Read More
Greg Salzman, President of Aleyant Systems welcomes Cary Sherburne at Graph Expo and talks a bit about the company and their Pressero web-to-print solution. They also discuss the launch of a new entry-level job management system. Read More
Jennifer Matt talks about how to think about marketing for printers. Start with the very simple premise - who are you going to market to? Don't skip over this critical step because its required for everything else you do in marketing. Read More
Jennifer Matt talks about redirecting your marketing focus on your customers first, then use the social media tools that your customers use. Read More
Jennifer Matt talks about what might be the cause of your repeated failure with web-to-print solutions. Read More
Jennifer Matt simplifies and defines the topic of online marketing in terms of two very simple ideas; driving traffic and converting the visitors who show up. Read More
Jay Foster, President of Soft Solutions, talks to Eric Vessels about the the needs for workflow management software in the fast changing book printing industry. Read More
Jennifer Matt talks about how web-to-print can enable printers to extend their value beyond the shipment of printed materials. Web-to-Print allows you to start providing marketing logistics to your customers. Read More
Jennifer Matt talks about the topic of print software integration, how to ask the right questions during the sales process, and how to understand the key components of integration. Read More
Print Software Section Editor Jennifer Matt talks about the common causes for web-to-print systems that are under utilized or not used at all. Read More
Greg Salzman, President of Aleyant Systems, talks to Cary Sherburne about their expansion into Latin America and what he's seeing in those markets. Read More
Jonathan McGrew, MarComm Manager at Crawford Technologies, talks to Cary Sherburne about how they are focused on being partners to their customers and giving back to the community. Read More
Jennifer Matt talks about the importance of selling software solutions in the form of benefits to the customer instead of the features of the product. Read More
Jacob Aizikowitz, President of XMPie, talks to Cary Sherburne about how integrated XMPie is within Xerox since the acquisition 7 years ago. They also discuss the Circle product and what they are learning about multi-channel campaigns. Read More
Print Software Section Editor Jennifer Matt talks about why you would want to integrate with a customer's technology. A key to building customer loyalty is to decrease their burden to do business with you. Read More
Greg Salzman, President of Aleyant Systems, talks about their main products and winning a 2013 InterTech Award. He also discusses how they leverage partnerships to offer customers the best software solutions possible. Read More
Jennifer Matt gives some key tips on how to brand your web to print offering by telling your story and not using the term web-to-print or the software solution you are using. Read More
Jennifer Matt discusses how to approach winning a big print sale by asking your customers to make a series of little decisions. Big decisions send your sales process up the food chain, cause delays, and often result in pricing concessions. Taking the path of a lot of small decisions can get you to the same place with less resistance. Read More
Ron Friedman, COO of Compart, talks to Cary Sherburne about the challenges end users face relative to output management. Today, there is a greater demand for multi-channel input and output making it a more complex process. Read More
Slava Apel, CEO of Amazing Print, talks to Eric Vessels about what is new at the company and how they are innovating to support their customer base. Read More
Chuck Stempler, President & Owner of Alphagraphics Seattle, talks to Cary Sherburne about their use of EFI's Pace MIS system. Their use of data from the system has allowed them to add to their bottom line. They also discuss using the OPS web-to-print software and their Vutek acquisition. Read More
WhatTheyThink's Jennifer Matt talks software implementation and the concept of "lean startup". Jen argues applying the lean startup concepts to web-to-print implementations can help improve the speed and effectiveness of the process. Read More
WhatTheyThink Contributor Jane Mugford talks about her focus on change management and the impact on company employees when a company implements an MIS system or transitions to a new system. Read More
Cary Sherburne talks to David Zwang about what's next in his article series on WhatTheyThink. 2012 looked at production inkjet. 2013 looked at workflow options. They discuss his series this year that focuses more on application - how are people using all these products? Read More
Jennifer Matt, Managing Editor of WhatTheyThink's Print Software Section, asks one of her favorite questions: "How would you sell against yourself to your biggest client?" Read More
Marc Olin, COO at EFI, talks to Cary Sherburne about his stint as interim CFO and now Chief Operating Officer. They discuss new ideas about expanding the company into new areas and how they are handling different integration issues internally. Read More
Jennifer Matt, Managing Editor of WhatTheyThink Print Software, introduces her colleague Jane Mugford. Jane will be a contributing editor to the Print Software area and brings a complementary skill set and knowledge of Print MIS and change management. Read More
Jennifer Matt talks to Cary Sherburne about the launch of WhatTheyThink's new Print Software special focus area. Jennifer talks about what areas the section will cover and her philosophy in both content direction for this new area of WhatTheyThink. Read More
Fabian Prudhomme, VP at Enfocus, talks to Richard Romano at Graphics of the Americas about their new distribution deal with Intermarket as well as the growing Latin American market. They also discuss Enfocus activity in 2014. Read More
Patrick Kerr, Technical Product Manager for Kodak, talks to Cary Sherburne about their partnership with EFI and what that means to their customers. Read More
Cary Sherburne interviews Sam Hosoe, EVP of Production Print Solutions for Ricoh. They discuss their recent acquisition of Avanti and PTI and how that impacts their production systems group and strengthens their product portfolio. Read More
Kevin Horey, VP & GM of Workflow & Solutions at Xerox, talks to Cary Sherburne about the change in FreeFlow and how it is now more accessible, modular, and scalable for different sized businesses. Read More
Martijn Groot, CEO and Co-Founder of Peecho, talks to Cary Sherburne about their business and explains what a "print button for the Internet" is. Read More
Bob Raus, HP Smartstream Category Manager, talks to Cary Sherburne about Smartstream Production Center. Read More
Mike Rottenborn, President & CEO of Hybrid Software, talks to Eric Vessels about the trends he's seeing in the industry relative to data usage, MIS systems, and web-to-print. Read More
Greg Goldman, Founder of intellapath, discusses a recent project that requires integrating MIS with production systems to build in more efficiencies into the print production process. Read More
Greg Goldman, founding partner of intellapath, talks about integrating business management processes with print production workflows. Read More
Mike Rottenborn, President and CEO of Hybrid Software talks to Eric Vessels about a web-to-print cases study involving a customer who sells folding cartons from a web site. Read More
Enfocus VP Fabian Prudhomme talks to Cary Sherburne about their Switch solution and gives examples of workflow tasks that can be automated using the tool. Read More
Cory Sawatski, Director of Print Technology for Consolidated Graphics, talks to Richard Romano about using Enfocus Switch to automate repetitive workflow tasks. Read More
Cary Sherburne speaks with WhatTheyThink contributor Jennifer Matt about what she calls the "getting real stage" of web-to-print. Read More