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The Waves Are Already Here: How Technology Management Is Changing in the Printing Industry

IT strategy is no longer a back-office function in a print shop. It is a production decision, a competitive lever, and increasingly, a question of strategic importance. Pat McGrew and Ryan McAbee explain.

Tuesday, July 14, 2026

Source: Shutterstock under license.

A recent piece in CIO magazine made an observation that should resonate with anyone running a print operation today. The author argued that enterprise IT strategy has shifted from managing one technology change at a time to managing six overlapping waves simultaneously: AI agents, digital simulation, and memory-first data architectures, all arriving at once and all demanding to work together. The framing was aimed at large enterprise IT leaders, but the underlying pressure applies just as much to a commercial print shop with 50 employees as to a Fortune 500 company.

For most of the industry's history, technology adoption in print has followed a relatively predictable sequence. You evaluated a new system, bought it, integrated it, and then ran it until it was time to upgrade. MIS here. Prepress workflow there. A new press controller when the hardware changed. Each wave was largely self-contained, and the job of managing technology was about managing vendors, maintenance contracts, and the occasional implementation project.


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About Pat McGrew and Ryan McAbee

Pat is a well-known evangelist for inkjet productivity. At McGrew Group, she uses her decades technical and marketing experience to lead the industry toward optimized business processes and production workflows. She has helped companies to define their five-year plans, audited workflow processes, and developed sales team interventions and education programs. Pat is the Co-Author of 8 industry books, editor of A Guide to the Electronic Document Body of Knowledge, and a regular contributor to Inkjet Insight and WhatTheyThink.com. Ryan McAbee is Chief Analyst at Pixel Dot Consulting LLC.

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