Press release from the issuing company
Addresses downtime, preventative maintenance, data protection and recovery, and optimal efficiency
Durham, N.C. – Respondents to a survey of print and mail professionals on operational downtime reported that idle employees was their biggest concern, followed by customer satisfaction and excess labor costs. These are just some of the findings in a new report from Bell and Howell titled “Assessing the True Cost of Operational Downtime,” available immediately for download.
In order to assess the true cost of operational downtime, Bell and Howell reached out earlier this year to more than 625 professionals responsible for commercial mail operations, and invited them to participate in a survey. Among other things, survey questions were designed to assess their primary concerns regarding downtime and the number of incidents they faced in a typical year.
Key Findings
Despite technological advances in print and mail production, and finishing and sorting technologies, many organizations still deal with the drag that operations downtime places on productivity and profit. Below are some key findings from the report.
Bell and Howell CEO Ramesh Ratan said the ability to run a successful production operation relies on equipment operating at optimal levels. “If an organization’s in-house technicians can manage a successful preventative maintenance and optimization program, then they are in great shape,” he said. “However, if they cannot, it’s imperative to find a qualified services partner that can help reduce downtime and improve profitability.”
“Assessing the True Cost of Operational Downtime” is available for download for free at http://bit.ly/2dNCvYm.
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