HAYWARD, CA., Neopost Inc., a worldwide leader in mailing, document handling and logistics systems, announces the opening of its newest Customer Care Center in Carrolton, Texas. The opening reflects Neopost's commitment to the growing number of customers who prefer to take advantage of newer, more efficient technologies when communicating with their vendors.
The new call center offers greater capabilities for supporting Neopost's national selling organization and enables Neopost to provide expanded customer service as it strives for its aggressive growth targets. will assist in intensifying customer service through the rapid dispatch of technicians and the thorough distribution of parts and supplies.
"In a time where many companies are cutting back, Neopost is taking a bold step in enhanced customer service", said Neopost President Tony Adkins at the ribbon cutting ceremony of the new center. "We believe that satisfied customers are our greatest investment, and we want to continue providing them with the best technologies and personnel possible."
At twice the capacity of its previous location, the new Customer Care Center offers state-of-the-art phone and computer systems to aid in providing unsurpassed customer service to all Neopost clients. The expansive new facility enables Neopost to control the costs of customer growth while giving it greater flexibility to offer customers guidance and support.
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