The Las Vegas Strip is home to many things that you’d be hard-pressed find anywhere else—and, generally, that’s a good thing. But at the corner of Las Vegas Boulevard and East Harmon Avenue is one example—albeit writ large—of something that is increasingly being found just about everywhere. Sure, it’s the biggest electronic sign in Las Vegas, but even small-scale “dynamic digital signage” (DDS) is muscling into territory that used to be strictly the purview of static, printed signs.
If you have been to major metropolitan centers, electronic signage is nothing especially new. Old films and photos of New York City’s Times Square demonstrate that dynamic signage has been around at least for decades, even if it wasn’t necessarily “digital,” and it was in the early 2000s that I recall LCD monitors started appearing over selected subway station entrances. But over the past several years, digital displays become more and more prevalent both indoors and out.
Last week’s International Sign Expo, held at the Mandalay Bay Convention Center in Las Vegas, offered an eight-course curriculum on dynamic digital signage, held the Wednesday before the show officially opened. “This is the first year we have [offered DDS sessions], and the response has been overwhelming. We had about 130 people participate in those sessions,” says Rich Gottwald, ISA’s executive vice president. “It certainly is the hottest product right now.”
On the show floor, a special “Dynamic Digital Signage Park” may have been a bit of sensory overload, but it did showcase the latest state of the technology, as well as offer regular presentations that discussed both the technology and the business of digital signs.
“There are 19 exhibitors in that park from all aspects of the digital signage industry and traffic has been steady and regular,” says Mr. Gottwald, “from traditional sign companies going in and asking very basic questions about digital signage and how they can offer as part of their own product offerings.”
On Friday, Alan Brawn, principal of Brawn Consulting, gave a presentation titled “Add Dynamic Digital Signage to Your Business with the Digital Signage Federation.” “This event will be remembered—two, three, four years from now—as the year the signage industry recognized dynamic digital signage as part of the business model,” said Mr. Brawn. Identifying DDS as being past the “early adopter” and moving into the “early majority” phase, he then presented some bullish forecasts on the DDS market. Last year, DDS was a $7 billion market (including the cost of hardware), and it is forecast to hit $15.5 billion by 2016. Indeed, in all of the forecasts of the digital signage market, even the most bearish have it growing at no less than 20% annually.
What gets counted as digital signage includes what we would normally think of as “TV screens”—the displays that are popping up regularly in doctors’ waiting rooms, hotel in-room entertainment systems like LodgeNet (they display messages in addition to TV and movie programming, so technically they are considered signs), and displays mounted on gas pumps (familiar for a few years if you traverse the Massachusetts Turnpike and avail yourself of the service centers). These things are not new, of course, but as displays become cheaper and easier to install and maintain in a wide range of environmental conditions, they are replacing certain types of static, once-printed signage.
Mr. Brawn was quick to add that “static signs are not going away,” so the printing industry doesn’t have to worry too much about losing another application to electronic media—yet.
Marketers have seized on DDS, Mr. Brawn said, thanks to studies—such as those from Arbitron—that have shown that “one in three consumers made an unplanned purchase based on seeing something on a digital sign.” (A lot of this could very well be the novelty of dynamic signage; I’d be curious to keep tracking this after we have become used to—and perhaps blasé about—it.) At present, digital signage is considered “behavior-changing” technology.
Drivers of growth in dynamic digital signage include the declining cost of the hardware, its aforementioned effectiveness as an advertising and promotional platform, as well the growing ease of generating content and piping it to the displays. But the killer app of DDS is its flexibility.
“A lot of the content now is managed by templates,” says Mr. Gottwald. “You can change the content—if you’re a restaurant—by the weather, time of year, breakfast, lunch, dinner, those things can be changed at the push of a button, whereas traditional static signage can’t be done like that.”
“Dayparts” is the marketing and advertising term for the ability to sell outdoor graphics by time of day—a billboard that says one thing at rush hour and something else during off-peak times, as an example.
Although outdoor graphics is only one piece of the overall signage market—and DDS market—digital outdoor displays are not without their controversy, and many municipalities have been looking to regulate outdoor DDS, or at least attempt to determine whether they are a traffic hindrance (a distraction that can cause traffic jams or accidents) or a help (a useful resource that dynamically conveys warnings and advisories). Perhaps not unexpectedly, Los Angeles in particular has pitted outdoor advertisers against the government, and against each other.
Questions from signmakers new to DDS center around how one gets content to the displays. Generally, content is produced in much the same way one produces content for traditional signage. Instead of outputting it to a printer or a RIP, you output it to a display. In fact, one company known predominantly in the printed signage/wide-format market—Roland DGA—announced at a special event, held in the Dynamic Digital Signage Park, an initial foray into helping customers navigate dynamic digital signage. The initiative comprises a software solution based on PowerPoint, but adds templates, scheduling, and other automation features, piping content to digital displays. (We will have more about this announcement in an upcoming story.)
“Traditional signage is not going away, by any means,” says ISA’s Gottwald. “There will always be a need for traditional signage. But digital signage offers more flexibility in certain environments. It’s the newest evolution of the sign.”