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U.S. Document Outsourcing Market Overview and Outlook

March 2,

Thursday, March 02, 2006

March 2, 2006 -- InfoTrends projects that the U.S. document outsourcing market will continue to grow at a slow but steady compound annual growth rate (CAGR) of 4.0%, reaching $38.3 billion by 2009. The InfoTrends Forecast entitled “U.S. Document Outsourcing Market Overview and Outlook: 2004-2009” provides an overview of actual and forecasted revenues across four segments: on-site contracted services, statement printing, off-site contracted services, and document process outsourcing. On-site contracted service agreements have benefited from newer offerings that incorporate document management services and more powerful digital color printers. Overall growth in the off-site contracted services segment continues to be slow, although certain sub-segments reveal healthier growth in value-added service areas. Document process outsourcing (DPO) represents a relatively new, customer-centric category of document outsourcing and will increase at a much faster rate than the other segments. Statement printing is expected to experience a CAGR of less than 1% through 2009. InfoTrends concludes that document outsourcing remains a growth opportunity for service providers who can intelligently address customers’ business challenges with a unique combination of know-how, print business knowledge, and execution excellence.


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