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Enhancing Customer Engagement: From CCM to Mainstream Direct Mail  

The lines between production print and customer communications are becoming increasingly blurred. Joanne Gore looks at how customer communication is now about crafting a holistic customer journey experience.

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About Joanne Gore

Joanne Gore is founder of Joanne Gore Communications. She has spent the last three decades helping companies maximize their marketing and communications efforts. Contact Joanne at [email protected]

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