It is time to stop thinking of your production print workflow as a single, perfectly sequential set of processes for all your work—it is not! In every production printing segment, workflows are the threads that connect repeatable and auditable tasks, events, and processes used to consistently move work from the customer to production and then from production to delivery. They begin at the point of customer engagement and job onboarding and continue through to completion, leveraging people, processes, and technology to ensure that contracted work is completed and delivered.

Workflow: A workflow is the sequence of steps involved in moving from the beginning to the end of a working process. —Merriam-Webster

The many workflows used daily in production environments are messy and complicated yet essential to getting the work done. Workflows are complex because they require the interaction of processes, systems, software, automation, and, most importantly, people. Hundreds of individual processes represent thousands of tasks for every order following specific customer requirements. There are also workflows that guide the business and intersect with your customer’s business.