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Reanimate the Customer Experience

How do you evolve your business and imbue your culture with a customer-centric ethic that  actually modifies your organizational DNA? Preston Herrin offers four steps to becoming a customer-experience-driven company.

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About Preston Herrin

Preston Herrin is a growth and performance consultant. He has enjoyed a successful leadership and executive management career spanning the manufacturing, e-commerce, software, and logistics sectors.

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