Gone are the days of standing up a grand organizational design that functions for years. Enter the forever “beta phase” of ongoing enhancement and improvement. The current pandemic has amplified the contrast in reaction time, or agility vs. the status quo, more than any time in recent history. Now is the time to take action by embedding agility into your organizational design.

Agility is not an elusive concept, neither is it a disruptive, one-time effort. Rather, it is a quantifiable system of continuous evaluation of your fundamental business practices. The stepping-off point is an assessment of the core practices from which your business culture emanates. That is, the standards and structure under which your people operate utilizing formal and informal processes powered by rapidly changing technology tools (traditionally referred to as people, process, technology, and structure). This assessment process will reveal key competencies to replicate and inefficiencies to improve. Properly nurtured by leadership, this process becomes a transformative circular progression that, leaving no sacred cow untipped, improves the organization’s agility and effectiveness with each new cycle.

People are your most valuable and, conversely, your most unpredictable resource. It is a result of humanness that you must install processes, technology, and structure to ensure the correct actions are taken and completed accurately and on time.