The Future Of Customer Communications In The Financial Services Industry
Matt Swain, Senior Director at InfoTrends, talks with Senior Editor Cary Sherburne about the latest trends in customer communications, some of which is driven by financial technology that is enabling more voice-driven communications. Consumers have increasingly demanding expectations about how they interact with financial services providers, including optimized print communications.
Official camera partner of WhatTheyThink and the drupa daily. Video from drupa 2024
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