Colleyville, Tex. – Madison Advisors - Susan Cotter, senior program manager and analyst at Madison Advisors and Jason Fonner, director of business development at HM Document Solutions, will be speaking on production inkjet technology and digital transformation in traditional print operations at Canon's thINK 2018 Conference. The event, exclusively for Canon Solutions America production print customers and partners/sponsors, will take place September 5-7 in Boca Raton, FL.

Cotter and Fonner's session, "The New Customer Communications Delivery Hub, Powered by Inkjet Technology," will discuss optimizing digital transformation with the latest customer communications management (CCM) tools, advanced workflow management software like Canon's PRISMA technology, and leading-edge document delivery systems. Cotter and Fonner will share with attendees the latest best practices on transforming print operations into a dynamic full-service CCM Center of Excellence. The session will take place on Thursday, September 6 from 9:30 - 10:20 a.m.

With a deep understanding of color print migration, Madison Advisors is a recognized leader in color inkjet printer technology research and analysis. Madison Advisors has expertise in a multitude of inkjet-related topics, including maximizing an inkjet printer technology investment, the business and operational implications of color inkjet adoption, best practices for integrating inkjet technology with omnichannel and customer experience strategies and the impact of inkjet printing on workflow and customer communications.

For more information about thINK 2018, visit this link.