VALLEY FORGE, Pa.--Feb. 23, 2004-- IKON Office Solutions, the world's largest independent distribution channel for copier and printer technologies, today announced that David Rupert, IKON's Vice President of Management Services, will be participating in a roundtable discussion on "The Future of Outsourcing" at The 2004 Outsourcing World Summit. Moderated by Conference Chair Michael F. Corbett, the internationally recognized author and lecturer on outsourcing, the panel will focus on creating business value through strategic outsourcing. As a panelist, Rupert will highlight the importance of service excellence in outsourcing, recognizing that the best results will be found through a combination of expertise and world-class service levels. In addition, the roundtable discussion will address: Current successes, pitfalls, and suggestions for improvement in today's outsourcing market; Challenges facing outsourcing providers; Opportunities for providers to raise the bar in delivering real competitive advantages; and Future opportunities that customers should be planning for today. The 2004 Outsourcing World Summit runs from February 23-25, 2004 in Lake Buena Vista, Florida, with "The Future of Outsourcing" roundtable on February 24 from 9:30 - 10:30. The 2004 Outsourcing World Summit, in its seventh year, is the one event that brings executives, managers and providers together to examine outsourcing's latest developments and future trends. More information on the Outsourcing World Summit can be found at http://www.IKON.com/ows2004