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Putting ink or toner on a vast range of substrates is something PSPs do daily, and the process is getting a bit easier every year. What is not getting any easier are the operational processes required before and after printing. Pat McGrew and Ryan McAbee explain how job onboarding, proofing and approval, and invoicing are the three most consistent problem areas found during workflow assessments for every type of print service provider.
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About Pat McGrew and Ryan McAbee
Pat is a well-known evangelist for inkjet productivity. At McGrew Group, she uses her decades technical and marketing experience to lead the industry toward optimized business processes and production workflows. She has helped companies to define their five-year plans, audited workflow processes, and developed sales team interventions and education programs. Pat is the Co-Author of 8 industry books, editor of A Guide to the Electronic Document Body of Knowledge, and a regular contributor to Inkjet Insight and WhatTheyThink.com. Ryan McAbee is Chief Analyst at Pixel Dot Consulting LLC.
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Discussion
By Bob Raus on Dec 14, 2022
Nailed it! Forever I've heard almost every PSP say "Printing is the easy part of this business."
By Pat McGrew on Dec 14, 2022
Thanks, Bob! We've heard it, too, but so many PSPs say they don't know where to start. We hope this short list helps!