Customer Communications in 2025 - Trends & Technology to drive CCM into the Future

Toronto, Ont. – Xplor® Canada today announced that registration is now open for Xplor Canada’s Annual Conference, happening on September 18, 2019. The event will be held at Woodbine Racetrack in Toronto and is sponsored by BlueCrest, RRD Canada and Canada Post. This year’s Xplor Canada Conference looks beyond 2020 at what the future holds for the CCM industry over the next five years. The event is a perfect combination of education and networking; it’s ideal for marketers, data managers, technology officers, and those in compliance or innovation.

“From artificial intelligence to compliance strategies, our industry is innovating customer communications solutions”, said Michael Sutton, President of Xplor Canada. “This year’s event aims to help companies enhance their CCM strategies by looking ahead to 2025.”

The event will begin at 1:30 with a focus on emerging technologies and how artificial intelligence is enhancing communications beyond the written word. Additional sessions will include a focus on compliance and reducing risk in the new landscape of communications; and looking at the customer experience beyond the communication.

“The Xplor Canada Conference is the only educational and networking event in Canada focused on Customer Communications”, explains Sutton. “It’s ideal for one-on-one conversations with industry business leaders.”

Following a networking break, the day continues with a Blockchain primer and a look into how Accessibility in customer communications is enhancing the customer experience. The afternoon concludes with a panel featuring the day’s speakers, moderated by a member of the Xplor Canada Board of Executives. After the educational sessions, the networking continues as attendees enjoy dinner and an evening at the races.

To register and learn more about the event, visit bit.ly/xplor-canada-2019 #Xplor19Canada