Toronto, Ont.N – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, will once again be a sponsor and presenter at Madison Advisors 8th CCM Executive Roundtable. The event is being held at the Philadelphia Airport Marriott in Philadelphia, PA on November 14. Madison Advisors’ Executive Roundtables provide an opportunity for enterprises of all industries to join in highly focused interactive sessions with some of the top industry leaders in Customer Communications Management (CCM).

Ernie Crawford, president and CEO of Crawford Technologies, will lead a discussion to be held on Wednesday, November 14 from 12:00 – 1:00 p.m. Mr. Crawford will focus on “How to Win in the Age of the Customer.” This lively interactive session will cover many trends and issues that are affecting the attendees’ CCM challenges, and look at how many new and emerging solutions can provide organizations with winning strategies.

“We always look forward to having Crawford Technologies on the agenda at our Executive Roundtable events,” said Kemal Carr, president and CEO of Madison Advisors. “Their sessions are extremely beneficial to enterprises joining our roundtable as they always deliver key insights into implementing effective workflow strategies that streamline and optimize the customer communications process.”

“We look forward to once again being a part of a Madison Advisors CCM Executive Roundtable as it is an event that offers so much value to those working with CCM solutions,” said Ernie Crawford. “It is a great opportunity for professional peers with like issues to learn from each other as they explore the best path to communication excellence in what is now an extremely competitive marketplace.”