Latest new standard earned by SoOPAK emphasizes strong customer focus, a process-centric approach, and continuous improvement

SoOPAK, a leading North American short-run offset packaging specialist, is pleased to have earned the prestigious ISO 9001:2015 certification, an advanced upgraded standard highlighting the firm’s long standing commitment to high quality and customer satisfaction. This internationally recognized certification is designed to be a powerful business improvement tool and proclaims SoOPAK’s dedication to the highest levels of quality management and customer satisfaction. SoOPAK’s customers can rest assured that this updated ISO 9001:2015 displays SoOPAK’s commitment to excellence and professionalism and as having a well-disciplined corporate structure with effective processes in place. SoOPAK received its certification from QAS International, an established certification company, which rigorously audited SoOPAK’s procedures and certified that SoOPAK is consistently providing products and services that meet customer and regulatory requirements and that the high principles of the ISO standard are being upheld. SoOPAK has been proudly ISO certified since 2016.

“Our desire at SoOPAK is to operate at the highest quality standards and produce innovative, high quality, short-run customer-focused packaging products and services all under our own roof,” says YaJun (Carol) Jiang, president of SoOPAK. “Our completion of the ISO 9001:2015 certification underscores our commitment to meeting and exceeding the expectations of our customers. I would like to commend all of our employees for working so hard on this advanced certification. In less than one year, we’ve achieved certification for the ISO 9001:2008 and now the ISO 9001:2015.”

After a series of visits from QAS International, Beneco Packaging and SoOPAK achieved ISO 9001:2015 certification following an audit of its facility. By meeting the rigorous criteria for this standard, SoOPAK’s management team affirms to its North American customers that it has the ability to consistently deliver high quality custom packaging and drive continuous improvements within its Toronto facility.

The ISO 9001 is the world's most commonly used quality standard that specifies the requirements for a Quality Management System (QMS) in business operations. The certification process, assessed by an independent accrediting auditor like QAS, attests that SoOPAK operates using globally recognized best practices in the areas of processes, documentation, and training to support its employees. The QMS impacts operations at all levels, from everyday administrative procedures, to delivery of products and services, sales and marketing, and committed customer service.

The standard is constructed around seven quality management principles (QMPs), as defined by the International Standards Organization (ISO):

· customer focus;

· leadership;

· engagement of people;

· process approach;

· improvement;

· evidence-based decision making;

· relationship management

ISO 9001: 2015 Quality Management is the world’s most established quality framework, currently being used by over 1 million organizations in 178 countries worldwide, and sets the standard not only for quality management systems, but management systems in general. It helps all kinds of organizations to succeed through improved customer satisfaction, staff motivation and continual improvement.

SoOPAK is a leading manufacturer of short-run package production starting at 500 pieces. The firm offers custom food packaging, incorporating unique shapes, sizes and styles to meet a food vendor’s needs. Equipped with the most high-tech printing and post-press equipment and an experienced team, its products are of the highest quality, and are developed and delivered within 15 business days (or five to 10 on rush orders). Its high level of integration in product capabilities includes in-house prepress services, plate making, UV coating, embossing, and windowing capabilities. SoOPAK’s production process is extremely efficient and highly customizable making it the preferred choice for businesses across North America. SoOPAK offers its services to small business owners and large-scale corporations with some of the most competitive prices in the industry.