Durham, N.C. – The 2017 Annual Forum of the Imaging Network Group will take place March 14–17 at Loew’s Ventana Canyon Resort in Tucson, Arizona. The conference is attended by owners and executives of INg member companies and will feature a speaker schedule packed with ideas and insights from industry experts and thought leaders. Bell and Howell’s Mike Lambert, vice president of the enterprise solutions group, will address the attendees on Thursday, March 16 at 9:30 a.m.  

Titled “Omnichannel Communication Services: The Idiot’s guide for Transitioning Multichannel to Omnichannel Communications,” Lambert will discuss the market direction for omnichannel communications, differences between multichannel and omnichannel, best practices, must haves, and practical migration strategies for establishing an omnichannel communication service.

“Customer communications have undergone many transformations over the past 30 years, but none have been more radical than the recent transition to omnichannel communications,” said Lambert. “I look forward to sharing insights on omnichannel communications with INg Annual Forum attendees.” 

The Imaging Network Group is an established networking association created exclusively for the print and electronic service provider industry. For more information about INg and its conferences, visit http://imagingnetworkgroup.org/.