Critiqom awarded new framework place for hybrid mail service provision

Monday, August 22, 2016

Press release from the issuing company

Glasgow - Critical communications services provider Critiqom has been awarded onto the National Procurement Service’s (NPS) framework for offsite hybrid mail provision. The framework is a key element of the NPS’ Postal & Courier Services & Mailroom Equipment Framework Agreement (NPS-CSC-0023-15).

Frameworks exist to provide the public sector with carefully chosen, pre-vetted suppliers, expediting the procurement process and ensuring that authorities are buying from businesses offering value and quality. The NPS framework award positions Critiqom as a select supplier of offsite hybrid mail services for public sector organisations across Wales.

The NPS award is the second such award for Critiqom. In April 2014 the company was awarded a place on the Crown Commercial Services (CCS) postal goods and services framework (RM1063), again for offsite hybrid mail provision. Critiqom’s hybrid mail service effectively re-routes all ad-hoc office mail – which is typically printed on expensive-to-run desktop printers – directing it to Critiqom’s purpose-built production facility where it is printed and cost-effectively mailed.

Ian Forster, Sales Director, Critiqom, comments: “This is significant for both Critiqom and our customers. The award gives new customers confidence, as they understand the stringent criteria that must be met by any supplier in order to get onto a framework. And Critiqom benefits through greater visibility and access to buyers.

“The CCS award in 2014 made a huge difference to our business and enabled us to win several new contracts. Now, we will be actively promoting the NPS framework and the services we can offer, explaining how hybrid mail can help public sector organisations eradicate hidden costs and drive efficiency throughout the communication process.”