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Integrating Print and Digital in Individually Relevant Customer Communications within a Marketing Automation Framework a Key Theme for XMPie at Drupa 2016

Press release from the issuing company

NEW YORK - XMPie, a Xerox Company, will demonstrate a broad range of applications – from packaging through direct mail, promotional, and informational – all uniquely powered by XMPie software technology. All demonstrated applications will showcase the power of individually relevant and creatively compelling multichannel customer communications that are integrated with a Marketing Automation workflow from planning to deployment. 

In addition, XMPie will be revealing ‘Campaigns-On-Demand,’ which is expanding the horizon of the well-established Web-to-print metaphor, reaching out to multichannel communications. With ‘Campaigns-On-Demand,’ one can publish in the web store a campaign, with its workflow and multiple touch points, and this becomes an item that a visitor to the store’s website can select, customize, order, execute, and track, directly from the web store interface.

XMPie software solutions will be shown primarily in the Xerox booth. In the XMPie section of the Xerox booth, visitors will be able to explore all aspects of XMPie software. In the Applications themed sections of the Xerox booth, visitors will see solutions that were developed using XMPie software, ranging from Photo, through Transactional, and up to Promotional, Direct Mail, and Packaging.

Additionally, XMPie software will be shown in the HP and Optimus booths. In the HP booth, visitors will see XMPie-based solutions for Labels and Packaging and Commercial Printing. In the Optimus booth, visitors will see a full scale, bi-directional, integration of Optimus MIS with the XMPie Web-to-print software. 

“Brand executives, marketing professionals, and Service providers, all know that Print-media, when used as the sole communication channel (e.g., in classical direct mail), is losing its appeal. Interestingly, at the same time, the marketing community is recognizing that digital communications are far less effective than originally expected,” said Jacob Aizikowitz, President XMPie. “Not surprisingly, multichannel communications, where Print and Digital media are cleverly combined into individually relevant communications streams, deliver explosive marketing results. Creating such powerful multichannel communications stream is all about the ability to create individually relevant touch-points that are interconnected through a Marketing Automation workflow in a coherent and synergistic fashion. This is the magic that will help marketing to successfully engage prospects, retain customers, and, overall, deliver the desired business results.  And this is exactly what XMPie technology enables and what ‘One to One in One’ stands for.”

From an industry perspective, the key applications demonstrated with XMPie solutions are Labels and Packaging on the one hand, and the more traditional print applications of Direct Mail, Catalogues Informational and Promotional - on the other.

  • In Labels and Packaging, the ‘One to One in One’ theme is demonstrated through the Brand-to-consumer value proposition. Using the XMPie software, not only can a Label or a Package be individually relevant, creatively engaging and eye-catching, but, importantly, it can become the starting point of a dialogue – typically mobile-based – between the brand and the consumer who just chose or received the packaged goods. This is a fresh new concept that is catching-on fast, and it adds tremendous potential value to the package, and, as a result, to the professional who implements the brand-to-consumer capability. The XMPie core technologies in Print, Web-to-print, and the new Open XM technology for digital media, all integrated with XMPie’s Circle® for Marketing Automation, make offering such solutions a practical reality, and this can be seen in action in both Xerox and HP booths.
  • In Direct Mail, Catalogues, Informational, and Promotional communications, XMPie will demonstrate creatively engaging print touch-points, including some that are created through collaboration with Highcon® and with Scodix®, and, as a result, deliver unique visual and tactile effects that are exceptionally engaging. For all of these though, in the spirit of ‘One to One in One,’ the demonstrated applications will include digital media dialogues, multi-touch communications, and examples of individualized customer journeys where these print pieces are just some of the touch points.

On top of the various applications and technology capabilities, XMPie will also show a demo tool that it created in order to help educate customers and brands about how XMPie-enabled individually relevant multichannel communications and marketing automation play in tandem to engage customers at the various stages of the customer lifecycle. This demo tool is integrated with the full XMPie technology suite, allowing one to experience the technology from a set of structured and guided blueprint demo scenarios. XMPie Customers will be able to use this demo system in order to successfully engage their customers in higher-value services and the full scope of multichannel and marketing automation solutions.

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