Irvine, Calif. – Roland DGA announced today that the keynote speaker for the company’s upcoming inkjet user conference, imagiNATION 2016, will be Dr. Chip Bell, a renowned motivational speaker, best-selling author and expert on customer loyalty and service innovation. Dr. Bell will share his unique insights and strategies with attendees at imagiNATION 2016, an action packed day of inspiration, educational workshops and networking to take place on April 20 in conjunction with the ISA 2016 Expo in Orlando. 

In addition to writing more than 400 articles for business journals and magazines as well as seven national and international best-selling books, Dr. Bell has appeared live on CNN, CNBC, Fox, Bloomberg TV, and ABC.  His work has also been Featured in Fortune, Business week, Forbes, Fast Company, Inc. Magazine, CEO Magazine and Entrepreneur. Global Gurus ranked Dr. Bell the #1 keynote speaker in the world on customer service, and Leadership Excellence Magazine recently listed him among the top 30 thought leaders in America. 

“We are thrilled to have Dr. Bell kick off imagiNATION 2016 with his cutting-edge ideas for better meeting the ever-increasing needs and expectations of today’s more demanding customer,” said Rick Scrimger, president of Roland DGA Corporation. “Attendees will be able to apply his concepts and practical tips within their own work environments immediately after leaving the conference to elevate the quality of their customer service and support to the highest possible level.” 

Dr. Bell is looking forward to delivering the keynote address at imagiNATION 2016 and providing attendees with a roadmap for customer service success. “In the highly competitive printing and graphics space, elevating the level of service you provide is crucial to remaining competitive,” he said. “Customers today assume your printing and graphics solutions will be excellent; it is their service experiences that make the biggest difference in creating more loyal customers who drive your growth and help you advocate for new customers. I’m excited about sharing my proven innovation strategies with Roland users at this important event.”

Dr. Bell’s presentation will be just the beginning of an incredible day of inspiration, education, networking and fun for those attending imagiNATION 2016. The keynote will be followed by 25 educational workshops conducted by industry leaders and experts, all designed to provide Roland owners with information, ideas and resources they can use to help ensure the success of their respective businesses. Upon conclusion of the workshops, the conference will wrap up with a lively cocktail reception, giving attendees an opportunity to unwind, get to know each other, and discuss what they’ve learned throughout the day. 

Roland owners and users interested in attending imagiNATION 2016 can take advantage of a special early bird rate of $199 per person (a $299 value) if they register by March 17.  For conference details, or to register online, visit https://www.rolanddga.com/imagination/2016.