New Print MIS solution to improve workflow, quality assurance, customer loyalty 

Columbus, Ga. – Communicorp, a subsidiary of Aflac and one of the largest marketing solutions providers in the Southeast, announced a new partnership with Ricoh to implement the award-winning Avanti Slingshot Print Management Information System (MIS), demonstrating Communicorp’s ongoing commitment to driving operational efficiencies and improving workflow across its print production and fulfillment projects. 

Avanti Slingshot is a high-performance print MIS solution that creates one seamless process for incorporating business intelligence (CRM, dashboards and reporting); production planning (estimating, imposition, planned purchasing, sales orders, inventory management and scheduling); as well as warehousing, shipping and billing. The solution provides secure access on any Internet-enabled device – anywhere and anytime – while supporting multiple lines of business, including offset, digital, large format, fulfillment, mailing and marketing services. 

“We’re always looking for ways to meet the growing demands of the digital print and fulfillment industry,” said Mike Thomas, vice president of Communicorp. “Avanti Slingshot is a cutting-edge solution that will allow us to stay competitive in the marketplace, and be extremely responsive to our customers. The solution is flexible and scalable, meaning it will continue to adapt and grow with our business over time.”

With Avanti Slingshot, Communicorp will be able to improve key workflow procedures, including:

• Estimating job costs for clients more quickly;
• Capturing all billable tasks more efficiently;
• Reducing manual intervention and human touchpoints within the production process; and 
• Streamlining tasks between areas of responsibility more proficiently.

Additionally, the advanced Avanti Slingshot tool will provide Communicorp’s customers with the ability to track orders online, enabling quicker turnaround times on jobs, and faster response times from project managers and internal work teams.

“We developed Avanti Slingshot to assist companies like Communicorp with eliminating manual processes and redundancies, while also allowing them to improve resource planning and production time for projects. All of these enhancements significantly improve the end product for customers,” said Patrick Bolan, Avanti president and CEO. 

Ricoh made a significant investment in Avanti in 2013 as part of its workflow strategy to provide customers an open MIS platform that integrates with other systems, and automates the entire print and fulfillment process. Ricoh uses an implementation methodology which ensures projects, such as Communicorp’s, are managed with flawless execution and delivered as promised. 

“As a systems integrator of production solutions, we are proud to have Communicorp as an industry partner, and look forward to helping them expand their business with this solution,” said Brian Balow, Vice President, Professional Services & Strategic Vertical Markets, Ricoh Production Systems, Ricoh USA.