Enhanced productivity and profitability with KBA Service Select

At the beginning of the year KBA service for sheetfed offset presses started afresh: with an expanded line of products, updated services and a fresh site. KBA Radebeul has pooled all of its services regarding sheetfed offset together under the name Service Select. The goal of the flexibly selectable service programme is to enable a high and constant level of availability of the Rapidas in operation on the market. This is in addition to prolonging their machine lives with excellent cost-efficiency, maintaining print quality at the same level delivered by new presses, retrofitting technological improvements with a clear focus on user benefits where possible and minimising waste levels.

From the line of services available users can individually select those service products which meet the exact needs of their machines. Service contracts can also be flexibly customised accordingly. A further benefit of KBA’s service portfolio from a user’s point of view: service contracts are by no means essential in order to profit from these high-quality services.

KBA offers the following services:

• Service programmes (basic, advanced or full)
• Inspections and maintenance
• 24-hour hotline and remote maintenance (available since 1995, KBA is a pioneer in this area)
• Performance checks
• Measuring technology checks
• Upgrades
• Training
• Press relocations
• Spare parts
• PressConsum (consumables)

A series of short checks was added to the list of offerings recently. Users therefore have the chance to tailor service packages to their individual requirements.

Service packages help to significantly increase the printing speed of installed presses and slash makeready times. A tailor-made service programme often pays off in a short time. Nevertheless, preventative services offer even more advantages: optimum press settings and regular maintenance cut press downtime and deliver a constant high level of production quality. Higher press availability boosts productivity, press output and print quality.

KBA advises each Rapida user individually ensuring that preventative measures can be planned systematically. The services allow press capacities to be better utilised, process steps to be optimised and costs to be reduced. Potential for optimisation also becomes obvious. ROI calculations, such as those made for possible upgrades or retrofits, facilitate the decision-making process.

By using Service Select extremely large investments can be secured over many years, particularly important for small and mid-sized printing companies – also with respect to improved resale value. As a press manufacturer KBA knows every machine inside-out, has well-trained and experienced professionals, and offers original spare parts with spare part warranties.