Madison Advisors' 2014 Inbound Mail, Delivery and Return Mail Assessment Study, examines the best practices for developing inbound mail and delivery efficiencies as well as providing insight into return mail processes.

Colleyville, TX - Madison Advisors, a leading customer communications research and advisory firm announced today its release of the Inbound Mail, Delivery and Return Mail Assessment Study. Madison Advisors believes that a pivotal point in the delivery of inbound mail is approaching. In this study, Madison Advisors provides insight into industry best practices, pricing benchmarks for internal and outsourced services, a competitive overview of service providers offering outsourced mailroom services and a perspective on high-level benefits and savings opportunities for internal mail and delivery. 

Madison Advisors' research examines the following inbound mail, delivery and return mail key focus areas: piece counts for US mail and overnight mail, fleet equipment and vendor-provided services, personnel headcount and salaries, delivery schemes, reporting, disaster recovery and continuity plans, security process, return mail volumes and a future outlook on the state of the market.