Solutions to enhance customer engagement to be demonstrated

GMC Software Technology (GMC), the award-winning leader in Customer Communications Management (CCM) and output management, will have a strong presence at the DOCUMENT Strategy Forum, May 13-15 in Greenwich, CT. Highlighted at the Forum, which focuses on helping enterprises create, produce, deliver and manage more effective customer communications, will be GMC’s robust customer communication applications built on its GMC Inspire platform. GMC’s innovative solutions allow businesses of all sizes to produce and deliver all types of customer communication documents through virtually any media channel. 

Visitors to booth #200 can also see a host of user-friendly applications that solve the challenges for both individual enterprises and third-party providers. They include:

• Inspire storefront – A single point accessed online where employees can create and edit their own business materials using corporate approved templates and digital assets for total brand control while keeping costs down and productivity high.

• Inspire Remote Authoring – A collaborative web application between enterprises and third-party outsourcers to maintain content, logic and document templates in an approved, compliant and efficient way.

• Inspire Customer Service Correspondence – A collaborative application that allows for rapid delivery of approved, compliant correspondence, reducing the time and cost to serve customers while improving their experience. 

• Inspire Dynamic Statement – An interactive application that delivers an entirely new customer communication experience, bridging the gap between paper-based communications and more engaging mobile communications.

GMC’s educational session, Upgrading Your Communications: Moving from Projects to Portfolio, will be heldWednesday May 14 at 10:00, presented by Scott Draeger, GMC’s Customer Communication Strategist. The session will give valuable insights on how every type of business can turn disconnected communication projects into cohesive CCM portfolios.

Scott Draeger will also lead a Vendor Forum presentation on Wednesday May 14 at 4:15 called GMC Software: The Legacy of Innovation Continues. Attendees will earn about the 20 years of GMC’s industry-leading CCM advancements.