Opus Trust Marketing is to produce billing related customer communications for Sembcorp Bournemouth Water (SBW) following a competitive tender process.

The work will see Opus Trust Marketing produce the water supplier’s bills, statements and other customer billing communications using both paper and electronic delivery options.

The introduction of SBW adds another water supplier to Opus Trust Marketing’s portfolio of customers, joining Severn Trent Water and Northumbrian Water.

“We are excited to be working with Sembcorp Bournemouth Water and look forward to helping them develop a new multichannel customer billing communications strategy that will deliver greater value and quality communications for SBW and their customers,” said Opus Trust Marketing’s CEO, Linda Scott.

A Sembcorp Bournemouth Water spokesperson commented: “It was a very competitive tender process and Opus Trust Marketing’s solution stood out. The best quality output at the best price was a significant factor but more important to us was Opus Trust Marketing’s combined capabilities across digital print and electronic communications.

We’re now able to move to a full white paper solution and Opus Trust Marketing can help us develop our electronic communications.”